Pittsburgh, Pennsylvania, United States · On-site
Position: Claims Counsel Location: Mechanicsburg, PA (Relocation assistance is available) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) This role is an onsite position located in Mechanicsburg, PA that offers reloca…
Skills: Claims Management, Litigation, Risk Assessment, Negotiation, Dispute Resolution
Atlanta, Georgia, United States · On-site
$17/hr–$20/hr
Position: Residential Remodeler Location: Atlanta, GA Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in …
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand Tools
Harrisburg, Pennsylvania, United States · On-site
$19/hr–$20/hr
Position: Revenue Efficiency Coordinator Location: Mechanicsburg, PA (ONSITE) Schedule: Multiple Shifts Available Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializ…
Skills: Scheduling, Resource Optimization, Customer Service, High-Volume Calling, Microsoft Outlook
Carnegie, Pennsylvania, United States · On-site
$17/hr–$20/hr
Position: Residential Remodeler Location: Pittsburgh, PA Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing …
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand Tools
Hartford, Connecticut, United States · On-site
As our nationwide growth accelerates, our Warehouse Operations team in Hartford plays a key role in driving forward our mission of Bringing Happiness to Every Home® by ensuring all products are received and staged pr…
Skills: Warehouse Management, Shipping And Receiving, Inventory Management, Fleet Management, 6S Standards
Gilbert, Arizona, United States · On-site
$18/hr–$22/hr
Position: Residential Remodeler Location: Phoenix, AZ Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in …
Skills: Carpentry, Remodeling, Construction, Hand Tools, Power Tools
Andover, Massachusetts, United States · On-site
$125k/yr
Position: Design Consultant Location: Boston, MA Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing i…
Skills: Sales, Customer Relationship Management, One-Call Close, Consultative Selling, Communication
Baltimore, Maryland, United States · On-site
$125k/yr
We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who ta…
Skills: In-Home Sales, One-Call Close, Customer Relationship Management, Consultative Selling, Communication Skills
Kentwood, Michigan, United States · On-site
$17/hr–$20/hr
Position: Residential Remodeler Location: Grand Rapids, MI Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializin…
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand Tools
Brentwood, Tennessee, United States · On-site
$125k/yr
Position: Design Consultant Location: Nashville Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in…
Skills: Sales, One-Call Close, Customer Relationship Management, Communication, Closing Techniques
Columbus, Ohio, United States · On-site
$20/hr–$22/hr
Customer Service Specialist 📍 Columbus, OH (Onsite) 🕒 Monday–Friday | 7:30am–4:00pm | Full-Time Looking for a stable, full-time opportunity where you can help customers and grow with a fast-paced company? W…
Skills: Communication, Customer service, Problem-solving, Relationship building, Organization
Grand Rapids, Michigan, United States · On-site
$17/hr–$20/hr
Position: Residential Remodeler Location: Grand Rapids, MI Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializin…
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand Tools
Kansas City, Kansas, United States · On-site
$17/hr–$20/hr
Position: Residential Remodeler Location: Kansas City, MO Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing…
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand Tools
Harrisburg, Pennsylvania, United States · On-site
Position: Leaves Administration Specialist Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement …
Skills: Leave Administration, FMLA Compliance, ADA Accommodations, PWFA Compliance, Microsoft Excel
Atlanta, Georgia, United States · On-site
Position: Fleet Manager Location: Mechanicsburg, PA (ONSITE & TRAVEL) Relocation assistance is available Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-…
Skills: Fleet Strategy, Fleet Forecasting, Procurement, Vendor Management, Cost Control
Baltimore, Maryland, United States · On-site
$19/hr–$24/hr
As our nationwide growth accelerates, our Operations team in Baltimore plays a key role in driving forward our mission of Bringing Happiness to Every Home® by delivering a five-star experience for our customers who r…
Skills: Data Entry, Office Management, Salesforce, Payment Processing, Administrative Support
Orlando, Florida, United States · On-site
$22/hr–$26/hr
Looking to build your career with a company who values your craftsmanship, skill, and experience? Join a team who works just as hard for you as you do for our customers. As a Service Technician on our Orlando team, you w…
Skills: Residential Remodeling, Carpentry, Construction, Attention To Detail, Customer Service
Tampa, Florida, United States · On-site
Position: Fleet Manager Location: Mechanicsburg, PA (ONSITE & TRAVEL) Relocation assistance is available Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-…
Skills: Fleet Strategy, Fleet Forecasting, Procurement, Vendor Management, Cost Control
Nashville, Tennessee, United States · On-site
$18/hr–$22/hr
As our nationwide growth accelerates, our Warehouse Operations team in Nashville plays a key role in driving forward our mission of Bringing Happiness to Every Home® by ensuring all products are received and staged p…
Skills: Shipping And Receiving, Inventory Management, Fleet Management, Forklift Operation, Quality Inspection
Pittsburgh, Pennsylvania, United States · On-site
$18/hr–$22/hr
Position: Residential Remodeler Location: Pittsburgh, PA Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing …
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand Tools
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Manage and oversee the company's claims portfolio, serving as a subject matter expert for various types of corporate litigation and disputes. Provide strategic direction on case handling, mitigate risk exposure, and coordinate with outside counsel and internal stakeholders.
Requires a JD degree from an accredited law school and admission to practice in Pennsylvania or a reciprocity state. Must have at least 7 years of substantive litigation or claims experience within a corporate legal department or law firm.
Position: Claims Counsel
Location: Mechanicsburg, PA (Relocation assistance is available)
Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)
This role is an onsite position located in Mechanicsburg, PA that offers relocation assistance.
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As West Shore Home’s in-house Claims Counsel, you will be responsible for managing and overseeing the Company's claims portfolio. You will serve as a subject matter expert regarding claims matters, handling various types of claim disputes and litigation for automobile personal injury, commercial general liability, property damage, worker's compensation, and other corporate litigation.
Key Role Accountabilities:
Oversee the lifecycle of claims, including intake, evaluation, investigation, and resolution.
Advise leadership on legal risks and potential business impacts associated with claims.
Work directly with stakeholders and internal departments to ensure timely reporting and documentation of incidents.
Draft litigation holds and manage document preservation and production as appropriate.
Partner with insurers and claims professionals to facilitate appropriate staffing of outside counsel.
Provide strategic direction on case handling, including defense strategy, budgeting, and resolution objectives.
Develop and enforce reporting guidelines, strategy implementation, and deadline compliance for all active claims.
Coordinate employee participation in fact investigation, discovery, and deposition preparation and attendance.
Participate in preparing and responding to discovery requests with outside counsel.
Provide oversight and direction for material filings, strategic actions, and negotiations.
Participate with outside counsel in depositions, hearings, mediations, and arbitrations.
Maintain consistent communication with outside counsel to ensure effective, efficient, and strategic claim resolution.
Ensure alignment with the Company’s risk management objectives.
Identify and assesses legal risks and opportunities resulting from claims management.
Develop and implement strategies to mitigate risk exposure and reduce claim severity and frequency.
Support training and compliance initiatives related to incident reporting, safety, and claims prevention.
Create and provide in-house training on legal risks and potential business impacts associated with claims.
Maintain efficient claim files and state law databases relevant to the Company’s national footprint.
Participate with claims team in regular review of claims with Company insurers.
Support insurance renewal processes.
Perform other tasks related to corporate litigation, as assigned from time to time by the Assistant General Counsel or General Counsel.
Provide transaction support, as assigned from time to time by the Assistant General Counsel or General Counsel.
Ability to maintain regular, punctual in person attendance consistent with the ADAAA, FMLA and other federal, state, and local standards.
Minimum Requirements:
Must be authorized to work in the United States without requiring current or future employer-sponsored work authorization. The company does not and will not sponsor employment visas.
JD degree from an accredited law school.
Admitted to practice in Pennsylvania and in good standing or admitted to practice within a reciprocity state and in good standing.
Minimum of 7 years substantive litigation and/or claims experience with a corporate legal department or law firm handling claims matters before federal courts, state courts, and administrative agencies.
Experience managing and having sole responsibility for multiple claims and priorities simultaneously in a high-volume environment.
Strong negotiation and dispute resolution skills.
Developed strategic thinking and risk assessment skills
Analytical mindset with attention to details.
Highly motivated and attracted to challenging opportunities within a rapidly growing business.
Sound judgment and the ability to make reasoned recommendations and determine who should be informed.
Strong interpersonal, project management and organizational skills.
Strong research and investigative skills.
Excellent verbal and written communication and stakeholder management skills.
Creative problem-solving skills with the ability to propose solutions that are both legally compliant and consistent with business plans and strategies.
Able to work effectively and collaboratively as part of a team, as well as cross-functionally across teams.
Able to build credibility and trust with colleagues, stakeholders, and business partners.
Able to manage competing priorities in a fast-paced environment and reprioritize as necessary.
Team player, patient listener, and calm under pressure.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) Retirement Plan with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
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Bringing Happiness to Every Home®
Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives. What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 3,000 employees across 21 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While diverse in experience and background, we are tied together by one common goal - to become the America’s Most Admired Home Remodeling Brand®. By living out our core values and Bringing Happiness to Every Home®, each day sets us one step closer to an unrivaled customer experience across the country. The foundation of our employee experience is our commitment to trust, respect, and mutual accountability while always challenging ourselves to Get Better Every Day. In recognizing your skills, experience, and character, we want you to help us Raise the Bar.
Offices: 3 Crossgate Dr, Mechanicsburg, Pennsylvania 17050, US
Bringing Happiness to Every Home®
Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives. What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 3,000 employees across 21 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While diverse in experience and background, we are tied together by one common goal - to become the America’s Most Admired Home Remodeling Brand®. By living out our core values and Bringing Happiness to Every Home®, each day sets us one step closer to an unrivaled customer experience across the country. The foundation of our employee experience is our commitment to trust, respect, and mutual accountability while always challenging ourselves to Get Better Every Day. In recognizing your skills, experience, and character, we want you to help us Raise the Bar.
Offices: 3 Crossgate Dr, Mechanicsburg, Pennsylvania 17050, US
