New Zealand · On-site
Investor Relations Officer 2x Investor Relations Officer – Wealth OperationsFull time, Permanent RoleBased at Takutai Square Mō te Tūranga | About the Role Looking for a step up from a Contact Centre, Claims, Case Manage…
Skills: Customer service, Problem solving, Decision making, Case management, Administration
Kaikohe-Hokianga Community, Northland, New Zealand · On-site
Part-time Customer Service Representative, Kaikohe Kaikohe Branch Part-time, Permanent positionMonday and Wednesday 6 hours per day, 12 hours per week Mō te tūranga | About the Role As a Customer Service Representative, …
Skills: Customer service, Problem-solving, Digital tools proficiency, Communication, Financial services knowledge
New Plymouth, Taranaki, New Zealand · On-site
Join our Business Banking team in New Plymouth, one of New Zealand's most vibrant regional business communities. Wellington may be considered for an exceptional candidate. At Westpac, we're committed to helping New Zeala…
Skills: Business banking, Commercial banking, Lending, Credit assessment, Financial analysis
Hāwera, Taranaki, New Zealand · On-site
Customer Service Representative, Hāwera Hāwera BranchFull time, Permanent positionMonday to Friday Mō te tūranga | About the Role As a Customer Service Representative, you’re the person our customers count on in the mome…
Skills: Customer service, Problem-solving, Digital literacy, Financial services knowledge, Communication
Morrinsville, Waikato, New Zealand · On-site
Agribusiness Analyst Located in Te Awamutu or Morrinsville Full time, permanent position Mō te tūranga | About the role Westpac’s Agribusiness team are backing farming and farmers with delivery of customer service excell…
Skills: Credit analysis, Financial analysis, Report writing, Farm management, Business analysis
Christchurch, Canterbury, New Zealand · On-site
Auckland preferred | Christchurch considered Mō te tūranga | About the Role We’re looking for an experienced Risk and Compliance professional to join our Transformation and Customer Operations team, supporting Enterprise…
Skills: Operational risk, Compliance, Governance, Risk advisory, Stakeholder management
New Zealand · On-site
Mō te tūranga | About the Role In this rewarding position you will be responsible for providing expertise to the bank in designing & building robust and extensible solutions for Dynamics 365 and implementing initiatives …
Skills: Dynamics 365, Full Stack Development, C#, ASP.NET, JavaScript
New Zealand · On-site
Mō te tūranga | About the Role This is a highly visible leadership role in our Product Sustainability and Marketing Analytics team, supporting Westpac's Business Products and Payments portfolio. You will partner with sen…
Skills: Business lending, Portfolio performance, Product analytics, Banking, Commercial acumen
Auckland, Auckland, New Zealand · On-site
Mō te tūranga | About the Role This is a strategic analytics leadership role supporting Westpac's Everyday Banking Products portfolio. Partnering with senior leaders, you'll turn complex data into actionable insights tha…
Skills: Strategic analytics, Portfolio management, Stakeholder management, Data analysis, Commercial acumen
Nelson City, Nelson, New Zealand · On-site
Relationship Manager - Corporate Banking Nelson location Full time, Permanent Mō te tūranga | About the role This is a high-impact Relationship Manager opportunity within our Corporate Banking team, where you’ll take own…
Skills: Corporate banking, Lending advice, Financial solutions, Relationship management, Credit analysis
Auckland, Auckland, New Zealand · Hybrid
Mō te tūranga | About the Role At Westpac New Zealand, we are committed to creating simple, safe and seamless banking experiences for our customers. Within our Payments Technology team, you will play an important role in…
Skills: Full Stack Development, Java, Mobile Application Design, CI/CD, DevOps
New Zealand · Hybrid
Mō te tūranga | About the Role Britomart, Auckland | Senior Leadership Role At Westpac, we’re seeking a Head of Finance to partner with the Consumer Bank & Wealth leadership team and shape strong, sustainable commercial …
Skills: Strategic Financial Leadership, Commercial Judgement, Executive Stakeholder Management, Financial Analysis, Forecasting
Hamilton Central, Waikato Region, New Zealand · Hybrid
Relationship Associate, Corporate Banking Based in Hamilton Full time, Permanent position We are looking for a commercially minded and analytically strong Relationship Associate to join our Institutional & Business Banki…
Skills: Credit Analysis, Financial Analysis, Portfolio Management, Risk Management, Regulatory Compliance
Auckland, Auckland, New Zealand · Hybrid
Customer Experience Manager, Institutional and Business Banking Permanent full-time role Located in Britomart, Auckland Mō te tūranga | About the Role We're looking for a Customer Experience Manager to help shape the fut…
Skills: Customer Experience Management, Digital Channel Strategy, Customer Journey Mapping, Service Design, Data Analysis
Hamilton, Waikato, New Zealand · On-site
Assistant Bank Manager, Chartwell Chartwell BranchFull time, Permanent Tuesday to Saturday Mō te Tūranga – About the Role As an Assistant Bank Manager, you’ll be the Bank Manager’s right hand, helping lead the branch wit…
Skills: Leadership, Mentoring, Banking Operations, Consumer Credit, Lending Principles
Hamilton Central, Waikato Region, New Zealand · On-site
Business Manager - Business Banking Hamilton Full time, Permanent Mō te tūranga | About the Role Are you passionate about helping business customers thrive? Reporting to the Area Manager, we’re looking for someone who g…
Skills: Business Management, Operations Management, Strategic Planning
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The Investor Relations Officer will assess KiwiSaver withdrawal applications and manage complex customer enquiries. They will also process payments, perform compliance and AML checks, and support internal teams with information requests.
Candidates should have experience in customer-focused roles such as contact centers, claims, banking, or administration. Strong attention to detail, professional communication skills, and the ability to solve problems are essential for this role.
Looking for a step up from a Contact Centre, Claims, Case Management or Administration role?
We're looking for two Investor Relations Officers to join our Wealth Operations team, supporting Westpac's KiwiSaver and Managed Funds customers.
This is a great opportunity for someone who enjoys solving problems, making decisions, and helping customers through important life events. Whether it's supporting a customer's first home withdrawal, helping someone experiencing financial hardship, or resolving a complex enquiry, you'll play an important role in delivering great customer outcomes.
You'll be joining a team that's supportive, collaborative and committed to delivering great outcomes for our customers every day.
No two days are exactly the same. Your work will include:
You don't need previous KiwiSaver or Wealth experience to be successful in this role.
We're interested in people who:
This role offers a great pathway into Wealth Operations and Financial Services, with plenty of opportunities to build specialist knowledge and develop your career.
Westpac Hei Wāhi Mahi | Working at Westpac
As well as immersing yourself in a supportive team environment, you’ll be offered some of the best banking, and lifestyle benefits in the market along with:
4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Career growth – we promote internal capability; we have programmes that recognise star performers
Generous parental leave – and top up government paid parental leave
School holiday subsidy - help you balance work and family during school holiday
Environmental and community care programmes
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Together Greater
We’ve been helping New Zealanders find the right financial solutions to suit their lives since 1861. We opened during the Otago gold rush as the Bank of New South Wales and became Westpac in 1982. Along the way we’ve grown stronger by joining forces with the Commercial Bank of Australia and Trust Bank – to become Westpac New Zealand Limited. We bank all sorts of people and businesses – from kids, to first home-owners through to big corporates and the New Zealand Government. Nearly a quarter of all Kiwis bank with Westpac, so we’ve got great experience and knowledge to draw on when it comes to helping people with their very first bank account, all the way through to their retirement. With close to 100 branches, and more than 350 ATMs, we’re one of New Zealand’s largest banks. We provide a full range of banking and financial services for personal, business and agribusiness banking.
Offices: PO Box 934, Auckland, New Zealand, 1010, NZ
Together Greater
We’ve been helping New Zealanders find the right financial solutions to suit their lives since 1861. We opened during the Otago gold rush as the Bank of New South Wales and became Westpac in 1982. Along the way we’ve grown stronger by joining forces with the Commercial Bank of Australia and Trust Bank – to become Westpac New Zealand Limited. We bank all sorts of people and businesses – from kids, to first home-owners through to big corporates and the New Zealand Government. Nearly a quarter of all Kiwis bank with Westpac, so we’ve got great experience and knowledge to draw on when it comes to helping people with their very first bank account, all the way through to their retirement. With close to 100 branches, and more than 350 ATMs, we’re one of New Zealand’s largest banks. We provide a full range of banking and financial services for personal, business and agribusiness banking.
Offices: PO Box 934, Auckland, New Zealand, 1010, NZ
