This position is responsible for overseeing Retail Branch operations and employee development. Candidate should be resilient, communitive leader who balances operational efficiency with team development and customer sati…
Skills: Retail operations, Employee development, Leadership, Team building, Customer service
Primarily responsible for providing all customer services normally associated with Paying and Receiving Teller Functions for individual and business customers. Individuals should be high energy, consistent interpersonal …
Skills: Customer Service, Interpersonal Skills, Communication, Problem Solving, Team Collaboration
Primarily responsible for reviewing and documenting commercial loans. Commercial Loans will be defined as those loans which are not consumer. They will include general commercial, commercial real estate, oil and gas, and…
Skills: Commercial Loan Processing, Loan Documentation, Commercial Real Estate Loans, Oil and Gas Loans, Agricultural Loans
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Full-time
Posted 2d ago
Apply by Nov 8
~40 hrs/week
Responsibilities
The Retail Branch Manager is responsible for overseeing daily branch operations and driving employee development. They must balance operational efficiency with team motivation to ensure high levels of customer satisfaction.
Requirements
The candidate must be a resilient and communicative leader with a proven ability to manage and train staff. They are expected to handle pressure effectively while maintaining consistent operations and addressing performance issues.
Full job description
This position is responsible for overseeing Retail Branch operations and employee development. Candidate should be resilient, communitive leader who balances operational efficiency with team development and customer satisfaction.
Leadership and Team Building: Proven ability to manage, train, and motivate staff to deliver exceptional customer service.
Effective Communication: Clear, confident communication with Staff, customers, and corporate leadership to maintain consistent operations.
Adaptability and Resilience: Ability to remain calm under pressure, handle difficult customers, and adapt to changing daily, seasonal, or market conditions.
Proactive Problem-Solving: Identifying issues such as poor performance and implementing corrective actions to improve performance.
Customer Focus: Prioritizing customer needs to drive brand loyalty and resolve issues promptly.
Banking West Texas since 1904. Member FDIC. Equal Housing Lender.
Industry
Banking
Company size
201-500 employees
Founded
1904
Headquarters
Midland, TX
LinkedIn followers
1,707
We have deep roots in the West Texas region, and the communities we are fortunate enough to be a part of have helped shape us into the family and community focused bank we are today. Since 1904, we have proudly served towns and cities across West Texas with bank services that exceed our customers' needs.
We're here to support our communities with energy, commercial, personal, agribusiness, commercial real estate, and home mortgage banking services. We are your local relationship bank with local expertise and digital banking options designed to support you.
Offices: 6 Desta Drive, Suite 2400, Midland, TX 79705, US · 300 N. Marienfeld Street, Suite 100, Midland, TX 79701, US · 101 E. Ave. E, Alpine, Texas 79830, US · 720 S. Gaston St., Crane, Texas 79731, US · 810 E. Broadway St., Denver City, Texas 79323, US
Energy LendingPersonal CheckingTreasury ManagementPersonal Certificate of DepositBusiness LendingBusiness CheckingBusiness SavingsAgricultural LendingPersonal SavingsPersonal Loans
Banking West Texas since 1904. Member FDIC. Equal Housing Lender.
Industry
Banking
Company size
201-500 employees
Founded
1904
Headquarters
Midland, TX
LinkedIn followers
1,707
We have deep roots in the West Texas region, and the communities we are fortunate enough to be a part of have helped shape us into the family and community focused bank we are today. Since 1904, we have proudly served towns and cities across West Texas with bank services that exceed our customers' needs.
We're here to support our communities with energy, commercial, personal, agribusiness, commercial real estate, and home mortgage banking services. We are your local relationship bank with local expertise and digital banking options designed to support you.
Offices: 6 Desta Drive, Suite 2400, Midland, TX 79705, US · 300 N. Marienfeld Street, Suite 100, Midland, TX 79701, US · 101 E. Ave. E, Alpine, Texas 79830, US · 720 S. Gaston St., Crane, Texas 79731, US · 810 E. Broadway St., Denver City, Texas 79323, US
Energy LendingPersonal CheckingTreasury ManagementPersonal Certificate of DepositBusiness LendingBusiness CheckingBusiness SavingsAgricultural LendingPersonal SavingsPersonal Loans