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Full-time
high school
Posted 9d ago
Apply by Aug 3
~40 hrs/week
Responsibilities
The Night Auditor is responsible for auditing, balancing, and reporting on all hotel financial operations including front desk and food and beverage outlets. They also provide professional guest services, including check-in, check-out, and handling telephone inquiries during the night shift.
Requirements
Candidates must have a high school education or equivalent experience. Proficiency in operating personal computers, cash registers, and calculators is required, along with strong communication and guest relations skills.
Full job description
Why us?
You Belong Here
Job Overview
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Related keywords
Night AuditorAccountingFront DeskHospitalityCash HandlingFinancial ReportingGuest ServicesPBX EquipmentData EntryCustomer RelationsHotel OperationsReconciliationCashieringCheck-inCheck-outReservations
Sage Hospitality is UAE based hospitality management service that offers comprehensive consulting services.
Industry
Hospitality
Company size
11-50 employees
Headquarters
Dubai
LinkedIn followers
117
We at Sage are a leading hospitality management company that believes in building new pioneering concepts and acclaimed multinational brands. We carry an aim to develop and manage restaurants that meet the high expectations of demanding and sophisticated customers.
Offices: Blue Bay tower 1562,, Business Bay, Dubai, AE
Sage Hospitality is UAE based hospitality management service that offers comprehensive consulting services.
Industry
Hospitality
Company size
11-50 employees
Headquarters
Dubai
LinkedIn followers
117
We at Sage are a leading hospitality management company that believes in building new pioneering concepts and acclaimed multinational brands. We carry an aim to develop and manage restaurants that meet the high expectations of demanding and sophisticated customers.
Offices: Blue Bay tower 1562,, Business Bay, Dubai, AE