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Entry level$1.1B raised
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Part-time
£1 Meals On Every Shift, Flexible Working Patterns, Overtime Opportunities, 50% Off Onsite Brands, My Welcome Break Discounts, Incentive Schemes
Posted 15d ago
Apply by Jun 29
~40 hrs/week
Responsibilities
Manage guest check-ins, check-outs, and bookings while ensuring a welcoming reception environment. Handle payments, answer guest inquiries, and adhere to health, safety, and security procedures.
Requirements
Candidates should be friendly, organized, and able to remain professional in a fast-paced environment. Ability to learn new systems and a preference for those with own transport due to the location.
Full job description
Hotel Receptionist Welcome Break, Days Inn Donington, A50 Westbound, DE72 2WW
Immediate start available | part‑time hours for shift times 14.00-22.00 22.00-06.00 Earn up to £12.85 per hour, plus £1 meals on every shift
Own transport an advantage due to location
Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?
As a Hotel Receptionist at our Welcome Break[Days Inn/Ramada]hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)
From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.
This role could be a great fit if you:
Enjoy delivering friendly, welcoming service and helping people feel at ease
Can stay calm, organised and professional when it gets busy
Take pride in getting the details right—bookings, payments, and guest requests
Like working as part of a supportive team and are happy to learn new systems (full training provided)
What you’ll do as a Hotel Receptionist:
Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently
What you’ll get as a Hotel Receptionist at Welcome Break:
£1 meals on every shift
Flexible working patterns
Immediate start available + overtime if you want it
50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
My Welcome Break discounts – savings at hundreds of retailers
Incentive schemes to reward great performance
Clear career progression & development opportunities
Apprenticeship programmes where you can learn and earn at the same time
Holiday allowance that grows with service
Cycle to Work scheme
Free onsite parking
Uniform provided
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Ready to become a Hotel Receptionist? Apply through our careers page now.
Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1959
Headquarters
Newport Pagnell, Buckinghamshire
LinkedIn followers
16,067
Total funding
$1.1B
Welcome Break is one of the UK’s leading motorway service area operators, running 61 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually.
We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA.
Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide.
Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right!
Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.
Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1959
Headquarters
Newport Pagnell, Buckinghamshire
LinkedIn followers
16,067
Total funding
$1.1B
Welcome Break is one of the UK’s leading motorway service area operators, running 61 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually.
We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA.
Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide.
Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right!
Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.