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Weezevent logoWeezevent

Client Success Manager

Berlin, Germany · Remote OK

Mid level

<p>Weezevent is the French leader in online ticketing and the European leader in cashless payments. Through all the companies forming up the Weezevent Group, it provides a comprehensive suite of solutions including ticke…

Skills: Project Management, Client Relationship Management, Event Operations, Ticketing Systems, Cashless Payments

Weezevent logoWeezevent

Client Success Manager

Antwerp, Antwerp, Belgium · On-site

Mid level

<p>Weezevent is the French leader in online ticketing and the European leader in cashless payments. Through all the companies forming up the Weezevent Group, it provides a comprehensive suite of solutions including ticke…

Skills: Project Management, Client Relationship Management, Event Operations, Ticketing Systems, Cashless Payments

Weezevent logo

Client Success Manager

Weezevent

Berlin, Germany • Remote OK

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Mid level

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  • Full-time
  • Experience Major International Events, Professional Growth In Event Technology, International Team Environment
  • Posted 4d ago
  • ~40 hrs/week
  • Remote in Germany

Responsibilities

Lead end-to-end projects for event organizers, managing the deployment and configuration of ticketing, access, and cashless systems. Responsible for on-site operations, client retention, and financial reporting for a diverse portfolio of events.

Requirements

Requires a problem-solving mindset with a focus on customer satisfaction and the ability to lead teams on-site. Must be fully proficient in German and English and willing to travel frequently, including weekends and holidays.

Full job description

Weezevent is the French leader in online ticketing and the European leader in cashless payments. Through all the companies forming up the Weezevent Group, it provides a comprehensive suite of solutions including ticketing, access control, cashless payments, CRM and crowd management, used across a wide variety of events all over the world.


From iconic festivals such as Tomorrowland, Lollapalooza, BBK, and Boomtown to major sporting events like the Mexico GP or the Paris 2024 Olympic and Paralympic Games, Weezevent supports events of all sizes and formats.


Founded in 2008, Weezevent received the European Fast 500 Innovation Award in 2014 and was included in the French Tech Next40 ranking in both 2024 and 2025. Today, the group employs over 180 people across France, the UK, Spain, Switzerland, Germany, the Netherlands, Belgium, Portugal and Canada, and deploys its solutions at around 1.000 major events each year.


Weezevent is looking for a Client Success Manager M/F based in Germany, ideally in Berlin (remote possible).


Tasks


At Weezevent, you’ll work in collaboration with event organizers to create flawless experiences. You’ll own projects from the first introductory steps to post-event review, ensuring that your clients succeed and their attendees enjoy every moment.


Your role:



  • Lead projects end-to-end as the main contact for event organizers.

  • Deploy, configure and manage Weezevent’s suite including (but not limited to) ticketing, access, and cashless systems

  • Plan, coordinate and manage on-site operations, ensuring team leadership to provide reliable and efficient delivery.

  • Take responsibility for a diverse and demanding client portfolio, ensuring high client satisfaction and long-term retention.

  • Be accountable for the financial management of your scope, including post-event reporting and reviews, client follow-up, as well as advising on improvements and negotiating commercial and operational conditions for future events.


Requirements


What’s in it for you:



  • Experience major international events and festivals firsthand.

  • Develop expertise in event technology, operations, and client relations.

  • Take ownership in a fast-paced, entrepreneurial environment.

  • Join a passionate, international team and grow with the company.


We’re looking for a great team member !



  • You have a positive, open and flexible attitude.

  • You work meticulously with a sense of humour and a problem-solving mindset .

  • You go for 100% customer satisfaction.

  • You know how to get the best out of your crew on-site.

  • Invested and dynamic, you are happy to travel frequently throughout the season to attend events at weekends and on public holidays.

  • You have a good ICT knowledge and are eager to learn more.

  • You are fully proficient in German and English (French or a third language is a plus!)


In return for your expertise and commitment, Weezevent offers a challenging and varied job in a dynamic and exciting sector, at the forefront of innovation in the entertainment industry, where you get to build and grow our presence in the global market.


All of our positions are open to people with disabilities.

Related keywords

TicketingCashless PaymentsCRMCrowd ManagementEvent TechnologyAccess ControlClient SuccessProject ManagementOn-site OperationsFinancial ReportingEntertainment IndustryICT

About Weezevent

LinkedInVisit site

The solution for every event organiser.

Industry
Events Services
Company size
51-200 employees
Headquarters
Clichy, Île-de-France
LinkedIn followers
21,814

Weezevent provides more than 500,000 event organisers and leisure venues with innovative technological ticketing and cashless solutions. Growing rapidly since its launch in 2008 (Fast500 EMEA award), at the forefront of innovation (Grand Prix de l'Innovation), Weezevent has offices in London, Paris, Montreal, Lausanne, Madrid and Antwerp and has sales on all continents. Our clients organise all types of events of all sizes, including: Hellfest, Lollapalooza, Boomtown, Standon Calling, Valley Fest,… Ligue 1 clubs including PSG, the UEFA Euro Fanzone, Red Bull events, and many others.

Offices: 10, Rue Morice, Clichy, Île-de-France 92110, FR · 1 Lyric Square, London, Central London W6 0NB, GB · 8506 Rue Saint-Denis, Montreal, Quebec H2P 2H2, CA · Calle de Hortaleza, 108 - 2º Izq, Madrid, Community of Madrid 28004, ES · Rue Pré-du-Marché 23, Lausanne, Vaud 1004, CH

e-commerceinscriptions en lignebilletterie en ligneticketingévénementinvitationsévénementielaccréditationscashlessevent
View all jobs at Weezevent

About Weezevent

LinkedInVisit site

The solution for every event organiser.

Industry
Events Services
Company size
51-200 employees
Headquarters
Clichy, Île-de-France
LinkedIn followers
21,814

Weezevent provides more than 500,000 event organisers and leisure venues with innovative technological ticketing and cashless solutions. Growing rapidly since its launch in 2008 (Fast500 EMEA award), at the forefront of innovation (Grand Prix de l'Innovation), Weezevent has offices in London, Paris, Montreal, Lausanne, Madrid and Antwerp and has sales on all continents. Our clients organise all types of events of all sizes, including: Hellfest, Lollapalooza, Boomtown, Standon Calling, Valley Fest,… Ligue 1 clubs including PSG, the UEFA Euro Fanzone, Red Bull events, and many others.

Offices: 10, Rue Morice, Clichy, Île-de-France 92110, FR · 1 Lyric Square, London, Central London W6 0NB, GB · 8506 Rue Saint-Denis, Montreal, Quebec H2P 2H2, CA · Calle de Hortaleza, 108 - 2º Izq, Madrid, Community of Madrid 28004, ES · Rue Pré-du-Marché 23, Lausanne, Vaud 1004, CH

e-commerceinscriptions en lignebilletterie en ligneticketingévénementinvitationsévénementielaccréditationscashlessevent
View all jobs at Weezevent

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