Atlanta, Georgia, United States · On-site
Position Summary The role of the Assistant Valet Manager is to contribute to a safe and smoothly run operation at our location. The Assistant Manager maintains effective communication with the Valet and General Manager a…
Skills: Operations Management, People Management, Customer Service, Staff Training, Scheduling
Miami Beach, Florida, United States · On-site
Position Summary The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possibl…
Skills: Vehicle Operation, Customer Service, Organization, Professional Communication, Time Management
Miami Beach, Florida, United States · On-site
Position Summary The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possibl…
Skills: Vehicle Operation, Customer Service, Organization, Professional Communication, Time Management
Boston, Massachusetts, United States · On-site
$21/hr–$22/hr
Position Summary The role of Patient Driver & Transportation Associate is to maintain safety and provide exceptional service to patients requiring assistance moving from the hospital to their home or discharged location …
Skills: Safe Driving, Patient Care, Customer Service, Patient Transport, Mobility Assistance
Boston, Massachusetts, United States · On-site
$21/hr–$22/hr
Position Summary The role of Patient Driver & Transportation Associate is to maintain safety and provide exceptional service to patients requiring assistance moving from the hospital to their home or discharged location …
Skills: Driving, Customer Service, Patient Care, Patient Transport, Vehicle Maintenance
Boston, Massachusetts, United States · On-site
$18/hr–$18/hr
Position Summary A Supervisors role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a posi…
Skills: Supervision, Customer Service, Vehicle Operation, Staffing Management, Cash Handling
Miami, Florida, United States · On-site
Position Summary The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possibl…
Skills: Vehicle Operation, Customer Service, Organization, Professional Communication, Time Management
Boston, Massachusetts, United States · On-site
$18/hr–$18/hr
Position Summary A Supervisors role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a posi…
Skills: Supervision, Customer Service, Vehicle Operation, Staffing Management, Cash Handling
Lebanon, New Hampshire, United States · On-site
Position Summary The role of the Patient Care Support (PCS) Companion (Patient Observer) is to provide constant safety observation of a patient identified to be at risk for causing unintentional or intentional injury to …
Skills: Patient Observation, Safety Monitoring, Behavioral Documentation, Patient Privacy, Crisis Intervention
Miami, Florida, United States · On-site
Position Summary The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possibl…
Skills: Vehicle Operation, Customer Service, Organization, Professional Communication, Time Management
Lebanon, New Hampshire, United States · On-site
Position Summary The role of the Patient Care Support (PCS) Companion (Patient Observer) is to provide constant safety observation of a patient identified to be at risk for causing unintentional or intentional injury to …
Skills: Patient Observation, Safety Monitoring, Behavioral Documentation, Patient Privacy, Crisis Intervention
Atlanta, Georgia, United States · On-site
Position Summary The role of the Assistant Valet Manager is to contribute to a safe and smoothly run operation at our location. The Assistant Manager maintains effective communication with the Valet and General Manager a…
Skills: Operations Management, People Management, Customer Service, Staff Training, Scheduling
Boston, Massachusetts, United States · On-site
$20/hr–$20/hr
Position Summary The role of the Stat Room Dispatcher is to provide a support service to the hospital; while making on time deliveries to all locations within the hospital. The employee is responsible for the daily recei…
Skills: Dispatching, Transporting, Multitasking, Inventory Management, Visual Inspection
Boston, Massachusetts, United States · On-site
$20/hr–$20/hr
Position Summary The role of the Stat Room Dispatcher is to provide a support service to the hospital; while making on time deliveries to all locations within the hospital. The employee is responsible for the daily recei…
Skills: Dispatching, Transporting, Multitasking, Inventory Management, Visual Inspection
Atlanta, Georgia, United States · On-site
The role of Patient Transporter is to maintain safety and provide exceptional care to patients requiring assistance in moving from one location in the hospital to another including to and from the hospital, or upon disch…
Skills: Patient Transport, Patient Care, Safety Compliance, Equipment Maintenance, Communication
Atlanta, Georgia, United States · On-site
The role of Patient Transporter is to maintain safety and provide exceptional care to patients requiring assistance in moving from one location in the hospital to another including to and from the hospital, or upon disch…
Skills: Patient Transport, Patient Care, Safety Compliance, Equipment Maintenance, Communication
Burlington, Massachusetts, United States · On-site
$17/hr–$18/hr
Position Summary As a member of VPNE’s growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The C…
Skills: Safe Driving, Customer Service, Time Management, Problem Solving, Vehicle Maintenance
Providence, Rhode Island, United States · On-site
$22/hr–$22/hr
The CDL Shuttle driver is to safely transport employees and customers from parking facilities to their designated areas. The CDL Shuttle Driver will always provide exceptional service and safety and will ensure the vehic…
Skills: Professional Driving, Customer Service, Time Management, Problem Solving, Vehicle Maintenance
Atlanta, Georgia, United States · On-site
Position Summary A Traffic Controller is responsible for ensuring the safe and efficient traffic flow in construction zones or areas prone to the impact of traffic. Responsibilities Direct traffic safely and efficiently,…
Skills: Traffic Control, Safety Protocol Adherence, Communication, Hazard Awareness, Vehicle Operation
Providence, Rhode Island, United States · On-site
$22/hr–$22/hr
The CDL Shuttle driver is to safely transport employees and customers from parking facilities to their designated areas. The CDL Shuttle Driver will always provide exceptional service and safety and will ensure the vehic…
Skills: Professional Driving, Customer Service, Time Management, Problem Solving, Vehicle Maintenance
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The Assistant Valet Manager oversees daily valet operations, ensuring safe vehicle handling and high-quality customer service. They are responsible for training staff, managing schedules, and maintaining operational efficiency through reporting and auditing.
Candidates must have at least one year of hospitality or customer service experience and a valid driver's license with the ability to drive manual transmissions. Physical requirements include the ability to stand for long periods and lift at least 50 lbs.
Position Summary
The role of the Assistant Valet Manager is to contribute to a safe and smoothly run operation at our location. The Assistant Manager maintains effective communication with the Valet and General Manager as needed. This position will be heavily involved with training and development of team members, implementation of VPNE policies and procedures to ensure that guidelines are being followed by all team members and providing on the job coaching and training as needed.
Responsibilities
Operations Management - (ensuring the success of operations through continued preparation and communication; anticipating and resolving department needs (including but not limited to resources) by utilizing a proactive approach to daily operations preparedness)
Oversee aspects of schedule and ensure that all positions have coverage at all times, including team member break times.
Operate vehicles in a safe manner.
Oversee tracking of keys and vehicles throughout the operation.
Ensure work areas are neat and clean.
Provide top-notch customer service to guests and ensure that all team members are greeting, smiling at, and helping guests as they arrive and depart.
Be a point of contact for any customer inquiries or needs.
Manage any impact situations (accident, lost key, code red, etc.) to maintain a high level of operations functioning
Adhere daily to VPNE professionalism and appearance standards.
Understand and support key performance indicators for VPNE.
Lead a positive and supportive culture to encourage growth opportunities for team members.
People Management – (encourage a culture of ongoing feedback and positive reinforcement through recognition of desirable outcomes and development of staff; assist in the supportive coaching of team members and follow-up on any Performance Management items)
Contribute to training and staffing management
Enforce correct VPNE uniform with staff and enforce VPNE policies during every shift.
Maintain organization at the location.
Handle all team member relations issues in-house, using the team member relations as a resource when appropriate.
Communicate with the People/HR team to understand and uphold processes and procedures.
Assist with building a dependable team (recruit, hire, and train) in collaboration with the Talent Acquisition department.
Reporting – (conduct routine evaluations of operations metrics (such as revenue reports, budgeted hours, payroll) with the aim of promoting efficiency and reducing the cost to VPNE and/or clients; Analyzing information from reports to guide business strategy and make recommendations for the future)
Track and submit expenses per VPNE policy
Contribute to financial management: regularly audit location and review DCR’s daily.
Qualifications
Years of Experience: 1+ years of experience in Hospitality or Customer Service
Language Skills: Proficient in English both verbally and written
Education Requirements: Associate or bachelor's degree preferred
Requirements:
Ability to read, write and verbally communicate in English.
Ability to organize cars efficiently.
Ability to stand for long periods of time.
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Ability to lift a minimum of 50 lbs.
Be at least 18 years of age.
Possesses a valid Driver’s License in state of residency.
Be able to pass a criminal background check and RMV check when overseeing a valet operation.
Possess organizational skills.
Availability to work a flexible schedule including nights, weekends, and holidays.
Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware.
VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
VPNE is the parking, transportation and healthcare services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services. Founded in 1990, VPNE provides custom designed parking and transportation solutions to the Healthcare, Hospitality and Real Estate Industries. We believe our responsibility is to drive our client's business and build their brand. Our Approach We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, life, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.
Offices: 350 Lincoln Street, Suite 1111, Hingham, Massachusetts 02043, US · Delray Beach, Florida 33843, US · Manchester, New Hampshire 03101, US · Providence, Rhode Island 02903, US · Madison, Connecticut 06443, US
VPNE is the parking, transportation and healthcare services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services. Founded in 1990, VPNE provides custom designed parking and transportation solutions to the Healthcare, Hospitality and Real Estate Industries. We believe our responsibility is to drive our client's business and build their brand. Our Approach We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, life, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.
Offices: 350 Lincoln Street, Suite 1111, Hingham, Massachusetts 02043, US · Delray Beach, Florida 33843, US · Manchester, New Hampshire 03101, US · Providence, Rhode Island 02903, US · Madison, Connecticut 06443, US
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