Location: Cambridge, CB1 1BT Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job securit…
Skills: Communication Skills, Conflict De-escalation, Decision Making Under Pressure, Behavior Management, Teamwork
Are you a Physiotherapist looking to make a meaningful impact in a unique healthcare setting? We are seeking an experienced and motivated Physiotherapist to join our multidisciplinary team at Enoggera Health Centre on a …
Vic – Dental Assistant – Gaza Ridge Health Centre – 0.2 FTE Are you a caring and organised Dental Assistant looking to make a meaningful impact in a unique primary healthcare setting? This is a great opportunity to suppo…
Skills: Chair-side Assisting, Infection Control, Clinical Standards, Patient Care, Patient Record Management
Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They ar…
Skills: Mechanical Heating Engineering, Boiler Maintenance, Gas Safe Registration, LPG Systems, HVAC Systems
SQLD - Medical Officer - Enoggera HC Enoggera, QLD, Healthcare Part Time What’s on offer Dedicated administrative time No Medicare billings Work-life balance with predictable hours Free on-site parking and uniforms provi…
Skills: Primary Care, Occupational Medicine, Fitness-for-duty Assessments, Pre-deployment Care, Post-deployment Care
Location: SE24 0PZ Salary: £40,183.48 per annum + excellent benefits Full Time: 39 hours per week Working hours: Monday to Thursday, 6.00am - 2.30pm, Fridays 6.00am - 1.30pm with guaranteed weekend work and Bank Holidays…
Melbourne or Sydney office location is fine (hybrid/flexible working model of 3 days in office/2 days WFH) Curious minds. Industry experts. Change makers. If you're the kind of Facilities Management professional who cons…
About Us ADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provide defence-ready clinical…
Skills: Emergency Dental Treatment, General Dental Examinations, Preventative Treatments, Restorations, Minor Oral Surgery
Serco is a place where you can grow Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible ben…
Prison Officer HMP Doncaster, DN5 8UX Up to £33,337 per annum* Permanent, full-time positions, average 40hrs pw Work with Purpose: Transfer your Skills to a Career in the Prison Service What's in it for you? Your startin…
Serco is a place where you can grow Your impact makes a meaningful difference, and we’re committed to supporting your professional and personal goals. You’ll also have access to flexible benefits designed to support your…
For more than half a century, Serco has walked alongside the pioneers of space. Serco has supported over 50 ESA missions where our teams have helped launch satellites, guide spacecraft across the void and turn data into …
Opportunities at TCS - Satellite Communications Technician
East Hampshire, England, United Kingdom · Hybrid
Mid level
Opportunities at TCS – Satellite Communications Technician Location: TCS Oakhanger, Bordon Salary: Competitive salaries plus excellent benefits Register your Interest Ready to impact a better future? As a Satellite Commu…
Furniture Driver Location: RAF Croughton, NN13 5NQ Salary: Competitive plus excellent benefits Schedule: Perm/FT/ 39 hours per week Ready to impact a better future? As a Furniture Driver in our RAF Croughton team, you’ll…
Location: Hybrid (Home, Hook or London office) Business Unit: Data, Digital & Technology (DDaT) Type: Permanent | Full-time Salary: Competitive Salary + Benefits Shape the future of digital public services At Serco, we’r…
Skills: Solution Architecture, Digital Transformation, AI Strategy, Stakeholder Management, Public Sector Bidding
Are you a passionate General Practitioner looking to make a meaningful impact in a unique Primary healthcare setting with no Medicare Billing? What’s on offer Competitive salary Quality patient centred care - longer appo…
Senior Maritime Warfare Instructor based in Sydney, Australia
Sydney, New South Wales, Australia · On-site
Senior+
Former Royal Navy Navigators and Principal Warfare Officers (PWOs) needed for training roles in Sydney - contribute to the Defence Industry in Australia Utilise your navigation and warfare specialist skill set to support…
Skills: Maritime Warfare Instruction, Navigation, Bridge Simulation, Mentoring, Course Development
Location: Truro TR1 2PB Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and…
Location: Loughborough Leisure Centre, LE11 3HE Hourly Rate: £10.85 to £12.71 plus excellent benefits Schedule: Permanent, Part-time, 20 hours per week, Monday to Friday 5.30pm to 9.30pm Make a positive difference every …
Skills: Cleaning, COSHH, Health And Safety, Attention To Detail, Communication Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time, Part-time
Annual Progression, 20-25 Days Holiday, Bank Holidays, Contributory Pension Scheme, Structured Induction Training, Internal Courses and Qualifications
Posted 27d ago
~35 hrs/week
Responsibilities
Deliver safe and secure escorting and custody services for detainees during court proceedings. Ensure detainee welfare and maintain security within courtrooms, cells, and facilities.
Requirements
Candidates should possess strong communication skills and the ability to remain calm under pressure. A full UK driving licence is desirable, and reasonable physical fitness is required.
Full job description
Location: Cambridge, CB1 1BT Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability we offer:
Salary: £27,220 (35hrs pw), rising to £28,179 from 1st September 2026
Further clear annual progression (Year 2: £28,865; Year 3: £29,508; Year 4: £30,172).
We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available.
Keep people safe. Keep justice moving.
As a PCO, you’ll work as part of a team to deliver safe and secure escorting and custody services, ensuring detainee welfare at all times during court proceedings. You’ll be responsible for detainees throughout court proceedings until their return to custody or release. Key duties include:
Escorting detainees within the court, including to courtrooms, cells, and facilities
Supervising detainees during hearings to maintain safety and security
Managing sensitive situations and maintaining strict confidentiality
Supporting detainee welfare, including access to food, drink, and wellbeing checks
Monitoring behaviour and responding to incidents or risks
Conducting searches to maintain a secure environment
Completing accurate records and documentation
Working closely with court staff and partners to ensure smooth operations
What you need to do the job! Our PCO’s come from a wide range of backgrounds—what matters most is your commitment to making a difference. You’ll receive full training through a 5½-week paid training course, plus ongoing support from experienced colleagues. Requirements of the role:
Full UK driving licence (B/B1) (desirable)
Reasonable fitness for the physical demands of the role
Strong communication skills (written and verbal)
Ability to stay calm and make decisions under pressure
Confidence managing behaviour and de-escalating conflict
Teamwork and the ability to follow processes accurately
Professionalism, integrity, and respect for confidentiality
What we offer
Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d)
Pension: Up to 6% contributory pension scheme (matched by Serco)
Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression
Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms
Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more
Our recruitment process
Online application inc. eligibility questions and online assessments
Virtual assessment: Competency based interview, short roleplay and written exercise (online)
Initial right to work and vetting documentation checks
Job offer and confirmation of your training start date
Eligibility checks and further information Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional). All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.
Let’s impact a better future, together. Apply today.
#pecs #prisonercustodyofficercourts
About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&[email protected].
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&[email protected] to discuss.
We support the UK military and its partners by providing maintenance and facilities management services
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
2019
Headquarters
.
LinkedIn followers
14,470
We’re proud to support the UK military providing maintenance and facilities management services for the built estate and for service families’ homes on behalf of the Defence Infrastructure Organisation, which is part of the Ministry of Defence.
We support the UK military and its partners by providing maintenance and facilities management services
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
2019
Headquarters
.
LinkedIn followers
14,470
We’re proud to support the UK military providing maintenance and facilities management services for the built estate and for service families’ homes on behalf of the Defence Infrastructure Organisation, which is part of the Ministry of Defence.