Bainbridge Island, Washington, United States · On-site
$25/hr–$39/hr
Where You’ll Work Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access po…
Skills: Customer Service, Appointment Scheduling, Patient Coordination, Revenue Processing, Interpersonal Communication
Federal Way, Washington, United States · On-site
$26/hr–$37/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Injections, EKGs, Ear Lavage, Blood Draws, Vital Signs Measurement
Silverdale, Washington, United States · On-site
$47/hr–$80/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient Assessment, Critical Thinking, Medication Administration, Care Planning, Cultural Sensitivity
Silverdale, Washington, United States · On-site
$42/hr–$42/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Preventive Maintenance, Root Cause Analysis, HVAC Repair, Boiler Operation, Electrical Troubleshooting
Silverdale, Washington, United States · On-site
$42/hr–$42/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Preventive Maintenance, Root Cause Analysis, HVAC Repair, Boiler Operation, Electrical Troubleshooting
Seattle, Washington, United States · On-site
$47/hr–$79/hr
Where You’ll Work Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access po…
Skills: Patient Assessment, Medication Administration, Treatment Performance, Care Planning, Patient Monitoring
Nacogdoches, Texas, United States · On-site
$48/hr–$74/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Sonography, Patient Care, Diagnostic Imaging, Obstetrical Ultrasound, Gynecologic Ultrasound
Gig Harbor, Washington, United States · On-site
$48/hr–$80/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Critical Care Nursing, Patient Assessment, Medication Administration, Critical Thinking, Interdisciplinary Collaboration
Gig Harbor, Washington, United States · On-site
$24/hr–$36/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient Personal Care, Unit Coordination, Clinical Documentation, Patient Transport, Medical Equipment Maintenance
Enumclaw, Washington, United States · On-site
$19/hr–$27/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient Care, Vital Signs Monitoring, Medical Terminology, Patient Mobility, Clinical Documentation
Federal Way, Washington, United States · On-site
$48/hr–$74/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Sonography, Patient Care, Diagnostic Imaging, Equipment Maintenance, Patient Communication
Kirkland, Washington, United States · On-site
$29/hr–$43/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Ophthalmic Testing, Patient Work-ups, End-point Refractions, Pressure Measurements, Medication Administration
Silverdale, Washington, United States · On-site
$28/hr–$46/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Cardiac Rehabilitation, Pulmonary Rehabilitation, Exercise Prescription, Functional Fitness Testing, Body Composition Analysis
Seattle, Washington, United States · On-site
$29/hr–$43/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Ophthalmic Testing, Patient Work-ups, End-point Refractions, Pressure Measurements, Medication Administration
Seattle, Washington, United States · On-site
$47/hr–$79/hr
Where You’ll Work Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access po…
Skills: Patient Assessment, Medication Administration, Treatment Performance, Patient Monitoring, Care Planning
Bainbridge Island, Washington, United States • On-site
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The role involves managing patient calls, scheduling appointments, and coordinating daily clinic schedules to ensure a seamless patient experience. Additionally, the representative processes revenue, communicates test results, and addresses patient concerns using the Virginia Mason Production System.
Candidates must have a high school diploma or GED and at least six months of experience in a customer service or medical setting, or an associate degree. Preferred qualifications include knowledge of medical terminology and strong organizational and interpersonal skills.
Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
As a Customer Service Representative, you will be a central figure in our ambulatory clinic, ensuring every patient feels respected and comfortable through seamless coordination and attentive service. You will uphold Virginia Mason's commitment to exceptional patient experiences. Every day, you will expertly manage calls, schedule appointments, room patients, and coordinate daily schedules, while processing revenue, communicating test results, and warmly addressing patient concerns. Your work will continually leverage the Virginia Mason Production System to enhance efficiency and patient safety. To be successful in this role, you will combine exceptional interpersonal skills, a proactive and organized approach, and a deep dedication to customer satisfaction. You will be passionate about positive patient experiences and thrive in our collaborative, innovative clinic environment.
Virginia Mason Franciscan Health (VMFH) is an integrated health system serving the Puget Sound region, including 10 hospitals and nearly 300 care sites. Founded in 1891, VMFH embraces its long history of caring for the most vulnerable, especially the poor and underserved, and meeting the evolving health care needs of the vibrant, diverse communities it serves. VMFH is a proud home to the Bailey-Boushay House, the first skilled nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS, and the Benaroya Research Institute, an internationally recognized institution for autoimmune disease research. VMFH is part of CommonSpirit, one of the nation’s largest health systems, dedicated to advancing health for all people.
Offices: 1145 Broadway Plaza, Tacoma, Washington 98402, US · Seattle, WA, US · Silverdale, WA, US · Federal Way, WA, US · Lakewood, WA, US
Virginia Mason Franciscan Health (VMFH) is an integrated health system serving the Puget Sound region, including 10 hospitals and nearly 300 care sites. Founded in 1891, VMFH embraces its long history of caring for the most vulnerable, especially the poor and underserved, and meeting the evolving health care needs of the vibrant, diverse communities it serves. VMFH is a proud home to the Bailey-Boushay House, the first skilled nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS, and the Benaroya Research Institute, an internationally recognized institution for autoimmune disease research. VMFH is part of CommonSpirit, one of the nation’s largest health systems, dedicated to advancing health for all people.
Offices: 1145 Broadway Plaza, Tacoma, Washington 98402, US · Seattle, WA, US · Silverdale, WA, US · Federal Way, WA, US · Lakewood, WA, US
