Lakewood, Washington, United States · On-site
$23/hr–$34/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient registration, Insurance verification, Customer service, Medical terminology, Appointment scheduling
Federal Way, Washington, United States · On-site
$28/hr–$43/hr
Where You’ll Work Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access po…
Skills: Surgery scheduling, Medical terminology, Data entry, Patient coordination, Communication skills
Nacogdoches, Texas, United States · On-site
$23/hr–$34/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient intake, Customer service, Insurance verification, Medical terminology, Appointment scheduling
Gig Harbor, Washington, United States · On-site
$28/hr–$48/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient care, Vital signs monitoring, Medication administration, Chart preparation, Point of care testing
Gig Harbor, Washington, United States · On-site
$26/hr–$37/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient preparation, Vital signs monitoring, Phlebotomy, EKG, Medication administration
Silverdale, Washington, United States · On-site
$19/hr–$28/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Food safety, Customer service, Food preparation, Meal tray assembly, Sanitation
Tacoma, Washington, United States · On-site
$23/hr–$34/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient registration, Insurance verification, Appointment scheduling, Customer service, Epic systems
Nacogdoches, Texas, United States · On-site
$26/hr–$37/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient care, Vital signs monitoring, Phlebotomy, EKG, Medication administration
Silverdale, Washington, United States · On-site
$26/hr–$37/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient care, Vital signs monitoring, Phlebotomy, EKG, Electronic medical record documentation
Gig Harbor, Washington, United States · On-site
$26/hr–$37/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient Preparation, Vitals Recording, Medical History Taking, Phlebotomy, EKG
Bonney Lake, Washington, United States · On-site
$23/hr–$34/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient intake, Customer service, Insurance verification, Medical terminology, Appointment scheduling
Bremerton, Washington, United States · On-site
$43/hr–$71/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient assessment, Triage, Wound care, Diagnostic testing, EKG
Tacoma, Washington, United States · On-site
$47/hr–$90/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Nursing, Patient Care, Care Coordination, Clinical Assessment, Patient Education
Nacogdoches, Texas, United States · On-site
$28/hr–$48/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient charting, Vital signs monitoring, Medication administration, Point of care testing, Clinical procedures
Federal Way, Washington, United States · On-site
$45/hr–$75/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient assessment, Triage, Wound care, Diagnostic testing, EKG
Gig Harbor, Washington, United States · On-site
$23/hr–$34/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient intake, Customer service, Insurance verification, Medical terminology, Appointment scheduling
Enumclaw, Washington, United States · On-site
$25/hr–$37/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Referral coordination, Prior authorization, Insurance verification, Medical terminology, Patient scheduling
Tacoma, Washington, United States · Remote OK
$30/hr–$51/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Medical Coding, ICD-10-CM, CPT, HCPCS, Medical Records Management
Silverdale, Washington, United States · On-site
$23/hr–$34/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient intake, Customer service, Insurance verification, Appointment scheduling, Medical terminology
Gig Harbor, Washington, United States · On-site
$28/hr–$48/hr
Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient Care, Vital Signs Monitoring, Chart Preparation, Patient Triage, Diagnostic Testing
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The Patient Access Representative manages the patient intake process, including checking patients in and out, verifying insurance, and scheduling appointments. They are also responsible for collecting data, processing payments, and handling referrals and authorizations within the clinic.
The position requires at least one year of customer service experience, with a preference for two years of experience in a healthcare or call center setting. Candidates must demonstrate strong customer service skills, knowledge of medical terminology, and the ability to handle insurance and billing tasks.
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.
Required
Preferred
Virginia Mason Franciscan Health (VMFH) is an integrated health system serving the Puget Sound region, including 10 hospitals and nearly 300 care sites. Founded in 1891, VMFH embraces its long history of caring for the most vulnerable, especially the poor and underserved, and meeting the evolving health care needs of the vibrant, diverse communities it serves. VMFH is a proud home to the Bailey-Boushay House, the first skilled nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS, and the Benaroya Research Institute, an internationally recognized institution for autoimmune disease research. VMFH is part of CommonSpirit, one of the nation’s largest health systems, dedicated to advancing health for all people.
Offices: 1145 Broadway Plaza, Tacoma, Washington 98402, US · Seattle, WA, US · Silverdale, WA, US · Federal Way, WA, US · Lakewood, WA, US
Virginia Mason Franciscan Health (VMFH) is an integrated health system serving the Puget Sound region, including 10 hospitals and nearly 300 care sites. Founded in 1891, VMFH embraces its long history of caring for the most vulnerable, especially the poor and underserved, and meeting the evolving health care needs of the vibrant, diverse communities it serves. VMFH is a proud home to the Bailey-Boushay House, the first skilled nursing and outpatient chronic care management program in the United States designed specifically to meet the needs of people with HIV/AIDS, and the Benaroya Research Institute, an internationally recognized institution for autoimmune disease research. VMFH is part of CommonSpirit, one of the nation’s largest health systems, dedicated to advancing health for all people.
Offices: 1145 Broadway Plaza, Tacoma, Washington 98402, US · Seattle, WA, US · Silverdale, WA, US · Federal Way, WA, US · Lakewood, WA, US
