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Full-time
bachelor degree
Posted 3d ago
~40 hrs/week
Responsibilities
The Service Sales Representative is responsible for selling aftermarket maintenance service contracts, electrical testing, and product life extension offerings to Vertiv accounts. They must actively manage sales pipelines, engage in face-to-face customer meetings, and collaborate with internal teams to meet sales quotas.
Requirements
Candidates must have at least 2 years of proven sales experience and strong account management skills. A bachelor's degree in a business or technical field is preferred, along with proficiency in CRM systems and MS Office.
Full job description
POSITION SUMMARY
This role is responsible for the sale of aftermarket maintenance service contracts, electrical testing, professional assessments, and product life extension offerings for Vertiv accounts within an assigned territory. The maintenance services contract sales include renewals (existing contracts), sales of new contracts (warranty), sales of service contracts with new equipment, and conversion of non-contract customers/existing third-party service agreements to Vertiv Services. Driving sales of all Vertiv Service offerings are also key responsibilities of the position.
RESPONSIBILITIES
Responsible for all aftermarket service sales to Vertiv customers within an assigned Vertiv office.
Actively seeks out opportunities to secure warranty and service contract extensions for our core products, including Thermal and A/C Power systems.
Engages in face-to-face sales meetings with customers to promote Vertiv's offerings and expand our market presence.
Expands Vertiv’s presence in electrical testing, management service contracts, and other one-time services.
Collaborates and integrates with all Lines of Business (LOBs) within an assigned Vertiv office as well as the Inside Sales team with a focus not limited to Channel, Power, and Thermal product sales.
Maintains the contracts management process, including monthly activity and production reports. Shares win/loss data with leadership and prepares a gap-analysis report when quotas are not met, along with a plan to reach them. Maintains a well-organized sales pipeline and tracks progress through the Vertiv CRM system.
Works towards improving overall sales efficiency in a team-based environment.
Manages accounts of various sizes, including both small/medium and large, within the designated territory.
Identifies growth opportunities byidentifying new service opportunities not listed within this document.
Other duties as assigned.
QUALIFICATIONS
2+ years proven sales experience.
Bachelor’s Degree in a business related or technical field preferred (or equivalent combination of education and experience)
Excellent communication skills, both written and verbal.
Excellent customer service skills.
Ability to work and multi-task in a fast-paced environment.
Ability to hunt and farm new accounts.
Proficient in MS Office and CRM systems.
Willingness to travel and explore new markets.
Strong interpersonal skills a must.
Strong account management skills with problem-solving abilities and the capability to proactively resolve contract and product issues.
Ability to handle multiple priorities while meeting deadlines.
TIME TRAVEL REQUIRED
25%
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally, and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Related keywords
Aftermarket servicesMaintenance contractsElectrical testingThermal systemsAC power systemsCRMSales pipelineAccount managementVertivData centersInfrastructure solutionsGap-analysisBusiness developmentField salesContract renewalsProduct life extension
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Columbus, OH
LinkedIn followers
649,458
Total funding
$5.8B
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.
With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.
Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.
The world depends on data we power and cool™
Offices: 505 N. Cleveland Ave., Westerville, Columbus, OH 43082, US · 29/F Orient Square Bldg, F. Ortigas Jr. Road, Pasig City 1600, PH · Fraser Road, London, England, GB · 1300 Concord Terrace, Suite 400, Sunrise,, FL 33323, US · Bologna, Italy 40023, IT
Thermal ManagementIT ManagementPower ManagementUnified InfrastructureSoftwareServices and ConsultingData CentersCommunication Networksand Commercial and Industrial EnvironmentsEnergy Management
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Columbus, OH
LinkedIn followers
649,458
Total funding
$5.8B
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.
With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.
Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.
The world depends on data we power and cool™
Offices: 505 N. Cleveland Ave., Westerville, Columbus, OH 43082, US · 29/F Orient Square Bldg, F. Ortigas Jr. Road, Pasig City 1600, PH · Fraser Road, London, England, GB · 1300 Concord Terrace, Suite 400, Sunrise,, FL 33323, US · Bologna, Italy 40023, IT
Thermal ManagementIT ManagementPower ManagementUnified InfrastructureSoftwareServices and ConsultingData CentersCommunication Networksand Commercial and Industrial EnvironmentsEnergy Management