Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Skills: Logistics Coordination, LTL Freight Scheduling, Order Processing, Returns Management, Customer Service
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Skills: Sales Strategy, Sales Operations, Data Analysis, Salesforce, Excel
Software Engineering Manager, Data Protection Platform
San Mateo, California, United States · On-site
$250k–$350k/yr
Senior+Visa sponsorship$814M raised
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Engineering Manager, Quality & Test Engineering, Cameras
San Mateo, California, United States · On-site
$200k–$315k/yr
Senior+Visa sponsorship$814M raised
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Technical Support Engineer - University Graduate 2026
New York, New York, United States · On-site
$44/hr–$54/hr
Entry levelVisa sponsorship$814M raised
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality senso…
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$48k–$53k/yr
Full-time
bachelor degree
Healthcare Programs, Medical Coverage, Vision Coverage, Dental Coverage, Health Saving Account (HSA), Flexible Spending Account (FSA)
Posted 1d ago
~40 hrs/week
Remote in United States
Responsibilities
Manage the end-to-end fulfillment process including order validation, dispatch coordination with warehouses, and processing customer returns. Own the LTL workflow by scheduling freight carriers and managing essential logistics documentation to meet daily shipping deadlines.
Requirements
Requires at least 2 years of experience in both call center environments and logistics coordination with a focus on domestic LTL freight. Candidates should be proficient in high-volume order entry and be located within MST, CST, or EST timezones.
Full job description
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
About the Role
The Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team remotely! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude!
What You'll Do
Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely dispatch.
Process incoming returns from our customers and the warehouse. This includes receiving, categorizing, and initiating the refurbishment process.
Work with the larger operations (Global Operations, Supply Chain) team to support inbound and outbound shipments, escalations and exceptions.
Collaborate with Finance on various returns / orders issues.
Take on other projects and tasks to help support Verkada operations
Own the LTL Workflow by independently scheduling freight carriers, managing complex logistics, and mastering essential documentation like BOLs and SLIs.
Protect daily shipping deadlines by proactively pivoting between tracks on your own to ensure all daily operational deadlines are met.
Abide by team PTO blackout dates: last 3 days of the month and last 7 calendar days before end of quarter.
What You Bring
+2 years minimum experience in a call center setting
+2 years minimum experience in logistics coordination, with a heavy emphasis on domestic LTL/freight scheduling and documentation (BOLs).
Email handling and order entry experience in high volume environment
Proficient with both written and verbal communication (email and phone). Knowledge of email etiquette is required
Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and the ability to manage time effectively
Strong attention to detail, comfortable working in a fast-paced startup environment, and a team player with a positive attitude
Must be able to pass a customer service assessment
NetSuite and Salesforce experience (not required, but a plus)
Experience with international shipping and Tax/VAT overrides (not required, but a plus)
Bachelor's Degree preferred
Located in MST, CST, or EST timezone
Proven ability to manage a daily workload with 90% autonomy. You don't just flag problems; you bring potential solutions to the table.
Ability to maintain baseline speed and accuracy even as task complexity increases.
Comfort navigating tech stacks (ERP, WMS, or logistics platforms) and investigating digital/physical data discrepancies.
Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Wellness/fitness benefits
Additional Information
You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Estimated Annual Pay Range
$48,000—$53,000 USD
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
AI-powered security for safer, smarter spaces. Trusted by 30,000+ customers globally.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2016
Headquarters
San Mateo, California
LinkedIn followers
267,654
Total funding
$814M
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.
A leader in cloud physical security, Verkada unifies video security, access control, sensors, alarms, intercoms, and workplace tools through one connected platform—Verkada Command—empowering teams to act proactively and create safer, smarter environments.
Offices: 406 E 3rd Ave, San Mateo, California 94401, US · 207 Old Street, 17th Floor, The Bower, London, England EC1V 9NR, GB · 801 Barton Springs Rd, 9F, Austin, Texas 78704, US · 1215 Wilmington Ave, Salt Lake City, Utah 84106, US · 300 Barangaroo Ave, Level 24, Tower 3, Sydney, New South Wales 2000, AU
AI-powered security for safer, smarter spaces. Trusted by 30,000+ customers globally.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2016
Headquarters
San Mateo, California
LinkedIn followers
267,654
Total funding
$814M
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.
A leader in cloud physical security, Verkada unifies video security, access control, sensors, alarms, intercoms, and workplace tools through one connected platform—Verkada Command—empowering teams to act proactively and create safer, smarter environments.
Offices: 406 E 3rd Ave, San Mateo, California 94401, US · 207 Old Street, 17th Floor, The Bower, London, England EC1V 9NR, GB · 801 Barton Springs Rd, 9F, Austin, Texas 78704, US · 1215 Wilmington Ave, Salt Lake City, Utah 84106, US · 300 Barangaroo Ave, Level 24, Tower 3, Sydney, New South Wales 2000, AU