Remo, Virginia, United States · Remote OK
$22/hr–$27/hr
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as …
Skills: HR Shared Services, Case Management, Analytical Thinking, Cross-functional Collaboration, Troubleshooting
Avon, Colorado, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Guest Service, Sales, Communication, POS Systems, Cash Handling
Avon, Colorado, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Lift Operation, Customer Service, Safety Monitoring, Emergency Procedures, Multitasking
Whistler, British Columbia, Canada · On-site
$53k–$73k/yr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Kitchen Management, Culinary Leadership, Staff Training, Food Safety, Sanitation Standards
Avon, Colorado, United States · On-site
$22/hr–$27/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Snow Grooming, Heavy Equipment Operation, Preventative Maintenance, Two-way Radio Communication, Safety Compliance
Avon, Colorado, United States · On-site
$21/hr–$29/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Leadership, Communication, Skiing, Snowboarding, Microsoft Office
Avon, Colorado, United States · On-site
$20/hr–$23/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Heavy Machinery Operation, Snow Grooming, Preventative Maintenance, Safety Compliance, Collaboration
Avon, Colorado, United States · On-site
$20/hr–$23/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Guest Service, Safety Enforcement, Communication, Skiing, Snowboarding
Avon, Colorado, United States · On-site
$21/hr–$26/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer Service, Ticket Sales, Team Leadership, Staff Training, Scheduling
Bartlett, New Hampshire, United States · On-site
$22/hr–$26/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer Service, Ticket Sales, POS Systems, Payment Processing, Professional Communication
Avon, Colorado, United States · On-site
$20/hr–$23/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Guest Relations, Reservation Management, Logistics Coordination, Professionalism, Communication
Avon, Colorado, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer Service, Equipment Fitting, Retail Sales, Cashiering, Communication
Bartlett, New Hampshire, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Guest Service, Ticket Validation, Communication, Safety Compliance, Conflict Resolution
Avon, Colorado, United States · On-site
$20/hr–$23/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Guest Service, Hospitality, Valet Parking, Baggage Handling, Customer Service
Avon, Colorado, United States · On-site
$21/hr–$26/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer Service, Retail Sales, Product Knowledge, Visual Merchandising, Inventory Restocking
Breckenridge, Colorado, United States · On-site
$12/hr–$16/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Cocktail Preparation, Wine Service, Beer Service, Beverage Specification, Guest Relations
Mount Crested Butte, Colorado, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Cleaning, Chemical Safety, Time Management, Teamwork, Customer Service
Avon, Colorado, United States · On-site
$12/hr–$16/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Guest Service, Menu Memorization, Suggestive Selling, Upselling, Multi-tasking
Bartlett, New Hampshire, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Guest Service, Sales, Communication, POS Operation, Cash Handling
Avon, Colorado, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer Service, Product Knowledge, Cashiering, Retail Sales, Teamwork
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Acts as a strategic escalation point to resolve complex Tier 3 HR requests and troubleshoot issues between Global Shared Services and Centers of Excellence. Proactively identifies knowledge gaps and streamlines workflows to improve HR service delivery across the organization.
Requires 3-5 years of experience in a high-volume HR Shared Services environment and a bachelor's degree in HR or Business Administration preferred. Proficiency in HRIS platforms like Workday and ServiceNow is highly desired.
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
Serve as a strategic escalation point between Global Shared Services (GSS) and Centers of Excellence (COEs). This role is responsible for resolving complex HR issues with a balanced approach of technical expertise, process insight, and empathetic service. As a subject matter expert, the T3 Specialist provides advanced troubleshooting, clear guidance on best practices, and ensures timely, accurate resolutions that enhance the employee experience across all levels of the organization—from GSS to resort Senior Leadership Teams (SLTs).
In addition to issue resolution, the T3 Specialist proactively identifies knowledge gaps, streamlines workflows, and contributes to the development of scalable solutions that improves HR services from Genpact to the resorts. This role requires strong analytical thinking, cross-functional collaboration, and a commitment to continuous improvement in HR operations.
Job Specifications:
Job Responsibilities:
Job Requirements:
The expected Total Compensation for this role is $22.00/hr - $27.23/hr. Individual compensation decisions are based on a variety of factors.
Job Benefits
Full Time roles are eligible for the above, plus:
Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 515832
Reference Date: 07/14/2026
Job Code Function: HR Shared Services
(NYSE: MTN) Experience of a Lifetime.
Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia. In 2016, our company launched the industry-changing Epic Pass. Vail Resorts is a publicly held company traded on the New York Stock Exchange (NYSE: MTN). We are passionate about providing an Experience of a Lifetime to our team members and guests, and our EpicPromise is to reach a zero net operating footprint by 2030, support our employees and communities, and broaden engagement in our sport. In addition to our 42 resorts in four countries, our company owns and/or manages a collection of elegant hotels under the RockResorts brand, a portfolio of vacation rentals, condominiums and branded hotels located in close proximity to our mountain destinations, as well as the Grand Teton Lodge Company in Jackson Hole, Wyoming. Vail Resorts Retail operates more than 250 retail and rental locations across North America. Interested in joining our team? Come work and play in the mountains! Discover (or re-discover!) a passion for the outdoors with free ski pass(es), free ski/snowboard lessons, a 40% retail discount, and much more. Receive $20/hr starting wage, health/wellness benefits, and training through our Epic Service development experience. Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means building lifelong connections with people from around the world. Learn more about our company at www.VailResorts.com, or discover our resorts and pass options at www.EpicPass.com.
Offices: 390 Interlocken Cres., Broomfield, CO 80021, US
(NYSE: MTN) Experience of a Lifetime.
Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia. In 2016, our company launched the industry-changing Epic Pass. Vail Resorts is a publicly held company traded on the New York Stock Exchange (NYSE: MTN). We are passionate about providing an Experience of a Lifetime to our team members and guests, and our EpicPromise is to reach a zero net operating footprint by 2030, support our employees and communities, and broaden engagement in our sport. In addition to our 42 resorts in four countries, our company owns and/or manages a collection of elegant hotels under the RockResorts brand, a portfolio of vacation rentals, condominiums and branded hotels located in close proximity to our mountain destinations, as well as the Grand Teton Lodge Company in Jackson Hole, Wyoming. Vail Resorts Retail operates more than 250 retail and rental locations across North America. Interested in joining our team? Come work and play in the mountains! Discover (or re-discover!) a passion for the outdoors with free ski pass(es), free ski/snowboard lessons, a 40% retail discount, and much more. Receive $20/hr starting wage, health/wellness benefits, and training through our Epic Service development experience. Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means building lifelong connections with people from around the world. Learn more about our company at www.VailResorts.com, or discover our resorts and pass options at www.EpicPass.com.
Offices: 390 Interlocken Cres., Broomfield, CO 80021, US
