Albemarle County, Virginia, United States · On-site
$17/hr–$27/hr
Entry level$100K raised
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Skills: Customer Service, Patient Scheduling, Registration, Insurance Verification, Data Entry
Albemarle County, Virginia, United States · On-site
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Entry level$100K raised
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Albemarle County, Virginia, United States · On-site
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Albemarle County, Virginia, United States · On-site
$22/hr–$25/hr
Entry level$100K raised
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Albemarle County, Virginia, United States · On-site
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Albemarle County, Virginia, United States · On-site
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Albemarle County, Virginia, United States · On-site
$110k–$120k/yr
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Albemarle County, Virginia, United States · On-site
Entry level$100K raised
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Albemarle County, Virginia, United States · On-site
$14/hr–$28/hr
Entry level$100K raised
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Albemarle County, Virginia, United States · On-site
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Albemarle County, Virginia, United States · On-site
$70k/yr
Mid level$100K raised
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Registered Nurse (RN) - Vascular Access Team/IV Team
Albemarle County, Virginia, United States · On-site
$39/hr–$53/hr
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Simulation Operations Specialist, School of Nursing (Open Rank)
Albemarle County, Virginia, United States · On-site
$50k–$85k/yr
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Albemarle County, Virginia, United States · On-site
$21/hr–$33/hr
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Albemarle County, Virginia, United States · Hybrid
$19/hr–$30/hr
Mid level$100K raised
Make a meaningful impact on the front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care acro…
Materials CoordinatorJob Code: PU4535 Monday-Friday | 7am-3:30pm ABOUT US We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA…
Skills: Inventory Control, Supply Chain Management, Microsoft Word, Microsoft Excel, PowerPoint
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$17/hr–$27/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Long-term Disability, Short-term Disability
Posted 1d ago
~40 hrs/week
Responsibilities
The Access Associate manages patient scheduling, registration, and insurance verification to ensure smooth clinical operations. They provide high-touch customer service in both in-person and telephone interactions to support patient care and revenue cycle readiness.
Requirements
The position requires a high school diploma or equivalent. Previous customer service experience is preferred but not required.
Full job description
At UVA Health,Access Associateteam members shape thepatientexperience in the moments that matter most: when a patient is trying to find the right appointment,understandnext steps, and feel confident they are in the right place.
In today’s healthcare environment, access is clinical in its own way: it requires precision, empathy, and calm execution under pressure. If you take pride in getting the details right, supporting care teams, and making every interaction feel human, this role stands out. At UVA Health, you will join an Access community known for professionalism, accountability, and a shared commitment to excellence for patients and families.
The Role:
As an Access Associate withinAmbulatory Access Operations, you are a key member of the team responsible forthe accuracy, flow, and professionalismof the ambulatory patient access experience. Your work directly supports clinical care and revenue cycle readiness by ensuring scheduling and registration steps are completed thoughtfully, correctly, and on time.
What you will do day to day (mix of phone andin personsupport):
Provideexceptional customer serviceacrossin personand telephone interactions,settingthe tone for each visit.
Schedule and coordinate appointmentswith the correct provider usingappropriate clinicaland visit information.
Collect and confirmdemographic and insurance informationto support clean registration and downstream billing workflows.
Performverification functionsaligned with established scheduling/registration standards and unit guidelines.
Completevisit documentation activitiesaccurately and within expectedtimeframes.
Managecash collectionsas needed and respond to patient and family questions with professionalism and empathy.
Provide patients withpaper and electronic toolsrequired by clinical and revenue cycle teams to help the visit run smoothly.
Stay engaged with team goals, daily priorities, and continuous improvement efforts within the Access operation.
What is an average day like?
An average day blends focused task execution withhigh touchservice. You may start by preparing for scheduled visits, then pivot intoreal-timescheduling, registration updates, and patient questions as clinic needsevolve. Throughout the day, you will balanceaccuracy (insurance, demographics, documentation) with pace, while keeping patients informed and supported at each step of their visit.
Why UVA Health:
UVA Health is an integrated academic health system built for complex care, teaching, research, and innovation. You will be part of an organization that includes aworld classacademic medical centerand a broad statewide network of community hospitals and outpatient clinics. In Charlottesville, the University Medical Center anchors advanced care with aLevel I Trauma Center,Level IV NICU, thefirstNCI‑designatedComprehensive Cancer Center in Virginia, and UVA Health Children’s.
What that means for Access professionals is simple:your role is operationally essential to clinical excellence.Access is where quality, safety, and patient confidence begin.
Why this role matters here:
You support care delivery across a growing ambulatory network where interprofessional teams work together to deliver coordinated outpatient care.
You join a health system guided by a clear mission and vision, emphasizing excellence, innovation, and community impact.
UVA Health advantages you can feel in your day to day:
Academic medicine environmentwithhigh standardsand meaningfulpurpose, where teams “teach, learn, innovate, and advance” care.
System recognized for excellence across service lines, witha track recordof awards andrecognitionacross the enterprise.
A supportive employment foundation with a comprehensive benefits package (medical, dental, vision, paid time off, disability coverage, retirement savings plans, and flexible spending accounts).
MINIMUM REQUIREMENTS
Education: High School Graduate or Equivalent. Customer service experience preferred.
Experience: Preferred not required.
Licensure: None required.
PHYSICAL DEMANDS
Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
The pay range for this role is $17.50 - $27.85 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
Benefits
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library.
With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America.
For career opportunities, visit https://careers.uvahealth.org/.
Offices: 1215 Lee Street, Charlottesville, Virginia 22903, US
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library.
With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America.
For career opportunities, visit https://careers.uvahealth.org/.
Offices: 1215 Lee Street, Charlottesville, Virginia 22903, US