Albemarle County, Virginia, United States · On-site
$65k–$93k/yr
The Digital Marketing Specialist [Reputation Management] supports the execution of UVA Health’s enterprise reputation management strategy by enhancing the health system’s digital presence and strengthening patient engage…
Skills: Reputation Management, Local SEO, Google Business Profiles, HTML, CSS
Albemarle County, Virginia, United States · On-site
$60/hr–$79/hr
Help Power Healthcare Through Technology at UVA Health Technology is essential to delivering exceptional patient care. As a Senior IT Analyst – Specialty Systems, you'll serve as a trusted technical expert supporting the…
Skills: System Maintenance, Cybersecurity, Software Development, Programming Languages, Project Management
Prince William County, Virginia, United States · On-site
Demonstrates a working understanding of engineering disciplines including electronics pneumatics mechanical systems basic TCP/IP networking desktop computing and human physiology. Responsible for installing performing pr…
Skills: Electronics, Pneumatics, Mechanical Systems, TCP/IP Networking, Desktop Computing
Haymarket, Virginia, United States · On-site
Grossing Technologist Job Code: LA3455 ABOUT US We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health sy…
Skills: Grossing, Specimen Dissection, Histological Analysis, Frozen Sections, Medical Terminology
Albemarle County, Virginia, United States · Hybrid
$64/hr–$87/hr
This is an opportunity to play a defining role in advancing high-acuity care beyond the walls of the hospital. As UVA Health continues to expand its specialty home infusion capabilities, this position places you at the c…
Skills: Clinical Monitoring, Patient Education, Therapy Coordination, Medication Forecasting, Multidisciplinary Collaboration
Albemarle County, Virginia, United States · On-site
$86k–$113k/yr
UVA Health is seeking an experienced Registered Nurse Care Coordinator to help advance one of UVA’s newest and most rapidly growing specialty programs: the Ehlers-Danlos Center. This is a rare opportunity to help shape a…
Skills: Patient Assessment, Diagnosis, Treatment Planning, Care Coordination, Patient Navigation
Albemarle County, Virginia, United States · On-site
$64/hr–$87/hr
Your sterile compounding expertise directly supports safe, timely, high-quality medication therapy for patients across a complex academic medical center. In this dedicated IV Room role, you will bring precision, focus, a…
Skills: Sterile Compounding, IV Room Management, Drug Therapy Consultation, Medication Dispensing, Patient Care
Albemarle County, Virginia, United States · On-site
$20/hr–$35/hr
The University of Virginia Recreation Department is seeking qualified applicants for Program Instructors. These are part-time, wage positions with the primary purpose of directly leading progression-based instructional p…
Skills: Instructional Leadership, Lesson Planning, Fitness Programming, Customer Service, Safety Modification
Albemarle County, Virginia, United States · Remote OK
$110k–$115k/yr
The University of Virginia Darden School of Business, one of the world's leading business schools, seeks a Director of Admissions Systems and Analytics, to join its Admissions leadership team. With strong momentum in the…
Skills: Technolutions Slate, Data Analytics, SQL, Python, Power BI
Albemarle County, Virginia, United States · On-site
$17/hr–$26/hr
These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for m…
Skills: Billing, Insurance Verification, Patient Scheduling, Registration, Financial Counseling
Albemarle County, Virginia, United States · On-site
$60/hr–$79/hr
Help Power Healthcare Through Technology at UVA Health Technology is essential to delivering exceptional patient care. As a Senior IT Analyst – Specialty Systems, you'll serve as a trusted technical expert supporting the…
Skills: System Maintenance, Cybersecurity, Software Development, Programming Languages, Project Management
Albemarle County, Virginia, United States · On-site
$37/hr–$74/hr
Utilizes a combination of programming and analytical skills to formulate/define system scope and objectives for the Electronic Medical Record System which includes testing validating and implementing EMR screens used by …
Skills: Epic EMR, System Analysis, Project Leadership, Clinical Workflow Management, System Implementation
Albemarle County, Virginia, United States · Hybrid
The Education Rights Institute (ERI) at the University of Virginia School of Law seeks a dynamic and collaborative attorney to join their team. The Director of Policy Implementation or Policy Implementation Associate wil…
Skills: Legal Research, Legal Analysis, Public Speaking, Project Management, Policy Implementation
Albemarle County, Virginia, United States · On-site
$37/hr–$74/hr
The IT Analyst, Senior utilizes a combination of programming and analytical skills to formulate/define system scope and objectives for the Electronic Medical Record System which includes testing validating and implementi…
Skills: EpicCare Ambulatory, EMR Implementation, System Analysis, Project Leadership, Clinical Workflow Management
Albemarle County, Virginia, United States · On-site
$86k–$113k/yr
Make a meaningful impact on the lives of patients living with complex cardiovascular conditions while building lasting relationships in a highly specialized outpatient setting. This role offers the opportunity to combine…
Skills: Patient Assessment, Diagnosis, Treatment Planning, Care Coordination, Patient Navigation
Haymarket, Virginia, United States · On-site
Medical Tech FloatJob Code: LA3381ABOUT US We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system,…
Skills: Specimen Collection, Quality Control, Laboratory Testing, Medical Terminology, Instrumentation Troubleshooting
Albemarle County, Virginia, United States · On-site
$39/hr–$53/hr
Capable clinician, focused on expanding knowledge and skills. Consistently provides effective direct care, as part of the interdisciplinary team, to a variety of complex patients. Manages care and implements treatment pl…
Skills: Clinical assessment, Patient care, Treatment planning, Interdisciplinary collaboration, Clinical documentation
Albemarle County, Virginia, United States · On-site
$27/hr–$44/hr
By applying to this one posting, you will be considered for current opportunities and available shifts within all specialties of our Laboratory. Sign-On Bonus: $10,000 to Eligible Applicant Offer start rate posted is for…
Skills: Patient Testing, Quality Control, Equipment Troubleshooting, Laboratory Maintenance, Inventory Management
Albemarle County, Virginia, United States · On-site
The Department of Neuroscience and the Center of Brain Immunology and Glia at the University of Virginia is seeking an experienced and motivated Research Scientist or Research Associate to work in the Kuan Lab to investi…
Skills: Experimental Design, Murine Models, Neurodegeneration Research, Thrombolytic Treatments, Collateral Circulation
Albemarle County, Virginia, United States · Hybrid
$19/hr–$30/hr
Access Associate Senior Make a meaningful impact on the front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassion…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Financial Clearance, Patient Intake
Albemarle County, Virginia, United States • On-site
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The role focuses on executing UVA Health's reputation management strategy by monitoring and responding to digital feedback across healthcare review sites. Key duties include optimizing provider listings and improving online ratings to enhance the health system's digital presence.
Candidates must have a bachelor's degree and at least 3 years of experience in the digital space, with a strong command of HTML and CSS. Experience in healthcare marketing or reputation management platforms like Press Ganey is preferred.
The Digital Marketing Specialist [Reputation Management] supports the execution of UVA Health’s enterprise reputation management strategy by enhancing the health system’s digital presence and strengthening patient engagement across online platforms. This role is responsible for monitoring, analyzing, and responding to digital feedback while supporting initiatives that improve patient reviews, online ratings, provider visibility, and location accuracy.
Working collaboratively with marketing, communications, clinical teams, and operational stakeholders, the Digital Marketing Specialist helps manage reputation platforms, optimize provider and location listings, and identify trends and opportunities related to patient sentiment and consumer experience. This position supports local search optimization efforts, digital directory management, and ongoing reputation improvement initiatives across platforms such as Google Business Profiles, Press Ganey, Healthgrades, and other healthcare review sites.
The ideal candidate is a detail-oriented digital marketing professional with strong communication skills, an understanding of online reputation management, and the ability to analyze digital feedback to identify opportunities for improvement. This individual is comfortable managing multiple priorities, collaborating across teams, and staying current on evolving digital platforms, healthcare consumer behaviors, and best practices that support a positive and trusted UVA Health online presence.
Key Responsibilities
Reputation Management Strategy & Execution
Support the implementation and ongoing management of UVA Health’s systemwide reputation management program.
Assist in developing and executing strategies to increase patient review volume and improve online ratings across providers, locations, and service lines.
Monitor online reviews and feedback across major platforms, including Google, Press Ganey, Healthgrades, and other healthcare review sites.
Identify trends, risks, and opportunities related to patient sentiment and online reputation.
Help to maintain and optimize provider and location listings across Google Business Profiles and other digital directories.
Assist with listing verification, audits, and ongoing directory maintenance efforts.
Support local search optimization initiatives that improve visibility in search engines and map-based platforms.
Stay informed on emerging trends, platform updates, and best practices related to healthcare reputation management, local search, and consumer behavior.
Education: Bachelor's degree required.
Experience: A minimum of 3 years of experience in the digital space. Two years of email platform management or email marketing campaigns preferred. Similar experience in the web or analytics space may qualify. Strong understanding of HTML and CSS required. Excellent writing and communications skills are required.
Licensure: None.
Preferred Qualifications
Experience in healthcare marketing, healthcare operations, patient experience, or healthcare reputation management.
Experience with reputation management platforms such as Press Ganey.
Knowledge of Google Business Profiles, local SEO, online directories, and listings management.
Experience working with patient satisfaction, consumer feedback, or customer experience programs.
Familiarity with healthcare provider directories, physician data management, or digital patient acquisition strategies.
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library. With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America. For career opportunities, visit https://careers.uvahealth.org/.
Offices: 1215 Lee Street, Charlottesville, Virginia 22903, US
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library. With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America. For career opportunities, visit https://careers.uvahealth.org/.
Offices: 1215 Lee Street, Charlottesville, Virginia 22903, US
