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$16/hr–$20/hr
Full-time
high school
Posted 36d ago
~40 hrs/week
Responsibilities
Provide daily essential services and support to veterans while ensuring a safe, structured, and respectful living environment. Responsibilities include conflict resolution, safety monitoring, and collaborating with clinical staff to maintain facility standards.
Requirements
A high school diploma or equivalent is required, with a preference for experience working with veterans or individuals in recovery. Candidates must possess strong communication skills and the ability to remain composed in high-stress situations.
Full job description
Job DetailsLevel: EntryJob Location: USVETS Phoenix - Phoenix, AZ 85012Position Type: Full TimeEducation Level: NoneSalary Range: $18.29 - $22.86 HourlyJob Shift: DayJob Category: Nonprofit - Social ServicesDo you want to make a difference in the lives of veterans? Are you calm under pressure, compassionate, and committed to safety? Join U.S.VETS, the leading nonprofit working to end veteran homelessness, as a Veteran Service Assistant. This frontline role is essential to providing daily support and ensuring a safe, respectful, and structured living environment for the veterans we serve.
Key Responsibilities
Veteran-Centered Service: Deliver daily essential services such as meals, hygiene supplies, and shelter with dignity and care.
Customer Service Excellence: Support veterans with their needs, concerns, and transitions—including move-ins and move-outs—while maintaining a client-first approach.
Conflict Resolution & De-escalation: Respond to and help prevent verbal and physical altercations; document incidents and report to site leadership promptly.
Safety & Emergency Procedures: Implement and uphold all safety protocols, including bed checks, emergency response actions, and room inspections to ensure a clean and hazard-free facility.
Team Collaboration: Work closely with clinical and residential staff to maintain a therapeutic and supportive environment.
Facility Upkeep: Assist with facility cleanliness, maintenance, inventory supply needs, and preparation for inspections.
Routine Monitoring & Documentation: Maintain logs, reports, and documentation of services, safety checks, and client interactions.
Qualifications
High School Diploma or equivalent required.
Experience working with veterans, individuals in recovery, or similar populations preferred.
Strong interpersonal and communication skills.
Ability to remain composed in high-stress situations and apply sound judgment.
Commitment to fostering a safe, sober, and respectful environment.
Basic computer literacy.
Valid driver’s license preferred (company vehicle use may require additional training and insurance eligibility).
Why U.S.VETS?
Be a part of a mission-driven team dedicated to helping those who served our country.
Gain meaningful experience in residential services, case coordination, and veteran care.
Access opportunities for growth, training, and impact in the nonprofit sector.
U.S.VETS is the largest nonprofit with boots on the ground to combat America’s veteran homeless crisis head-on. Our commitment to preventing and ending veteran homelessness starts with a holistic approach of providing intervention and prevention services, including housing, mental health and career programs, and wraparound services to promote recovery, wellness and a more hopeful future. With 49 residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.
We provide services to over 20,000 veterans and families a year, helping them with housing, mental health and substance use treatment programs, hot meals and full-time employment.
These struggling veterans represent the sons, daughters, mothers, fathers, brothers and sisters who bravely defended our nation, protecting the freedoms we enjoy today. We share both the pride and problems of our military servicemen and women and believe we have an obligation to help and serve those who have served us.
Because of this, we are committed to helping veterans in need.
A generation of veterans returning from deployments in Iraq and Afghanistan will face new challenges as they navigate their post-military lives and careers adjusting back to a civilian world. Many experience post-traumatic stress disorder (PTSD) or major depression and anxiety. Some suffer with traumatic brain injury sustained during deployment.
The need for support for our nation’s veterans will only continue to increase. Learn how you can help.
Offices: 800 W 6th Street, Suite 1505, Los Angeles, California 90017, US
Transitional housing and job training for veterans. Specialized services for recently separated veterans (OIF/OEF) and women veteransNon ProfitHomeless ShelterManagement Consulting
U.S.VETS is the largest nonprofit with boots on the ground to combat America’s veteran homeless crisis head-on. Our commitment to preventing and ending veteran homelessness starts with a holistic approach of providing intervention and prevention services, including housing, mental health and career programs, and wraparound services to promote recovery, wellness and a more hopeful future. With 49 residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.
We provide services to over 20,000 veterans and families a year, helping them with housing, mental health and substance use treatment programs, hot meals and full-time employment.
These struggling veterans represent the sons, daughters, mothers, fathers, brothers and sisters who bravely defended our nation, protecting the freedoms we enjoy today. We share both the pride and problems of our military servicemen and women and believe we have an obligation to help and serve those who have served us.
Because of this, we are committed to helping veterans in need.
A generation of veterans returning from deployments in Iraq and Afghanistan will face new challenges as they navigate their post-military lives and careers adjusting back to a civilian world. Many experience post-traumatic stress disorder (PTSD) or major depression and anxiety. Some suffer with traumatic brain injury sustained during deployment.
The need for support for our nation’s veterans will only continue to increase. Learn how you can help.
Offices: 800 W 6th Street, Suite 1505, Los Angeles, California 90017, US
Transitional housing and job training for veterans. Specialized services for recently separated veterans (OIF/OEF) and women veteransNon ProfitHomeless ShelterManagement Consulting