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Quality Manager

Houston, Texas, United States · On-site

$120k–$130k/yr

Senior

Quality Manager Job Title: Quality Manager Department: Quality Reports To: General Manager Location: 7865 Northcourt Rd, Suite #100, Houston, Texas 77040 Effective/Revision Date: 4/2026 Role Purpose The Quality Manager p…

Skills: Operational Quality Management, Root Cause Analysis, Corrective Action Methodologies, Internal Audit Execution, Regulatory Compliance

UPG logo

Quality Manager

UPG

Houston, Texas, United States • On-site

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Senior

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  • $120k–$130k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Posted 28d ago
  • ~40 hrs/week

Responsibilities

The Quality Manager leads operational quality within a manufacturing environment, overseeing daily production quality and the execution of corrective actions. The role ensures adherence to the Quality Management System and drives floor-level continuous improvement to reduce defects.

Requirements

Requires a Bachelor's degree in Engineering or Quality Management and at least 5 years of operational quality leadership experience in manufacturing. Proficiency in ISO 9001, AS9100, and regulatory compliance execution is mandatory.

Full job description

Quality Manager

Job Title:

Quality Manager

Department:

Quality

Reports To:

General Manager

Location:

7865 Northcourt Rd, Suite #100, Houston, Texas 77040

Effective/Revision Date:

4/2026

Role Purpose

The Quality Manager provides leadership of Operational Quality within a manufacturing environment. This role is responsible for the execution of corrective actions, daily production quality oversight, customer containment, operational audit execution, and floor-level continuous improvement. The position ensures disciplined adherence to the established Quality Management System through effective execution and cross-functional collaboration.

Scope & Responsibilities

Key Responsibilities:

  • Lead daily production quality oversight and floor-level quality decision-making.
  • Ensure operational compliance with the established Quality Management System (QMS).
  • Analyze operational quality metrics such as scrap, rework, containment, and internal sorting hours to identify improvement opportunities.
  • Partner cross-functionally with Engineering, Production, and Supply Chain to resolve escalated operational quality issues.
  • Drive floor-level continuous improvement initiatives that reduce defects and operational risk.
  • Maintain full ownership of CAR, NCR, and CAN execution and closure discipline.
  • Conduct root cause analysis and ensure timely implementation of corrective actions.
  • Enforce the 30-day corrective action closure standard with documented verification of effectiveness.
  • Maintain centralized tracking of corrective actions within CORE or the designated system.
  • Review scrap attribution accuracy and ensure accurate operational reporting.
  • Ensure operational compliance with ISO 9001, AS9100, and customer-specific requirements.
  • Execute regulatory compliance activities including ROHS, REACH, Conflict Minerals, CA Prop 65, and other applicable standards as they apply to operational quality.
  • Maintain documentation and records supporting audit readiness related to operational compliance.
  • Support Management Review activities through reporting of operational quality performance metrics.
  • Execute internal audits in alignment with the audit program established by the Quality Systems Manager.
  • Conduct operational and floor-level compliance audits and ensure timely corrective action response and verification.
  • Support external audit preparation and participate in audit activities as operational lead.
  • Lead containment activities related to customer complaints and internal nonconformances.
  • Facilitate Kaizen and operational improvement initiatives.
  • Support supplier quality improvement initiatives where operational impact exists.
  • Participate in customer-facing quality discussions as required.
  • Perform assigned duties in accordance with documented procedures and work instructions.

Work Experience & Skills

Education: Bachelor’s degree in Engineering, Quality Management, or a related field required. ASQ certification preferred (Certified Quality Manager or Certified Quality Engineer). Six Sigma and Lean Manufacturing certifications are a plus. Work experience can substitute formal education.

Experience: Minimum 5 years of experience in operational quality leadership within a manufacturing environment. Experience with ISO 9001, AS9100, corrective action systems, and regulatory compliance execution required.

Skills / Knowledge:

  • Operational quality management
  • Root cause analysis and corrective action methodologies
  • CAR/NCR/CAN execution discipline
  • Internal audit execution
  • Regulatory compliance execution
  • Data analysis and operational KPI interpretation
  • Risk mitigation and floor-level continuous improvement
  • Strong written and verbal communication skills

Personal Attributes: Continuous improvement mindset; acute attention to detail and specifications; high level of integrity and accountability; self-motivated and execution-driven; effective communicator capable of handling crucial conversations; adaptable in a fast-paced manufacturing environment.

Working Conditions & Physical Requirements

Work environment: Combination of office and manufacturing floor environment. Subject to inside environmental conditions with protection from weather conditions, though not necessarily from temperature changes.

Physical or operational requirements: Sedentary to light work. May exert up to 20 pounds occasionally and up to 10 pounds frequently. May require standing and walking on the production floor. Close visual acuity required for analyzing data, reviewing documentation, inspecting small parts, using measurement devices, and operating inspection equipment.

Compliance Statements

Equal Opportunity Employer

  • Equal Opportunity Employer: Disability/Veteran

Related keywords

Quality Management SystemQMSISO 9001AS9100CARNCRCANRoot Cause AnalysisSix SigmaLean ManufacturingKaizenROHSREACHConflict MineralsCA Prop 65ASQ Certification

About UPG

LinkedInVisit site

UPG provides exceptional standards of quality and a wide array of value-added services for plastics manufacturing.

Industry
Plastics Manufacturing
Company size
201-500 employees
Founded
1954
Headquarters
Houston, TX
LinkedIn followers
1,709

UPG is a US based Original Design Manufacturer (ODM), contract manufacturer, and plastics injection molder. UPG operates three manufacturing/assembly facilities, in Houston, TX, Cardiff, Wales, United Kingdom, and Suzhou, China. UPG’s main markets are data centers, automotive and general industrial, with data centers representing some 70% of revenues. UPG is staffed and equipped to manufacture products of the highest quality and reliability across multiple industry segments through continuous process improvement initiatives as well as IS0 13485, ISO 14001, ISO 9001, CGMP & TS 16949 compliance. UPG understands that seamless worldwide transfer of technologies and programs is critical in mass production – we are continually enhancing our global capabilities through strategic initiatives and alliances. Customers from a wide variety of businesses and industries turn to UPG for guidance, support, counsel, and services.

Offices: 7865 Northcourt Rd, Suite 100, Houston, TX 77040, US

PlasticsCustom Injection MolderContract ManufacturingDesign Servicesand ManufacturingPlastics and Rubber ManufacturingManufacturing
View all jobs at UPG

About UPG

LinkedInVisit site

UPG provides exceptional standards of quality and a wide array of value-added services for plastics manufacturing.

Industry
Plastics Manufacturing
Company size
201-500 employees
Founded
1954
Headquarters
Houston, TX
LinkedIn followers
1,709

UPG is a US based Original Design Manufacturer (ODM), contract manufacturer, and plastics injection molder. UPG operates three manufacturing/assembly facilities, in Houston, TX, Cardiff, Wales, United Kingdom, and Suzhou, China. UPG’s main markets are data centers, automotive and general industrial, with data centers representing some 70% of revenues. UPG is staffed and equipped to manufacture products of the highest quality and reliability across multiple industry segments through continuous process improvement initiatives as well as IS0 13485, ISO 14001, ISO 9001, CGMP & TS 16949 compliance. UPG understands that seamless worldwide transfer of technologies and programs is critical in mass production – we are continually enhancing our global capabilities through strategic initiatives and alliances. Customers from a wide variety of businesses and industries turn to UPG for guidance, support, counsel, and services.

Offices: 7865 Northcourt Rd, Suite 100, Houston, TX 77040, US

PlasticsCustom Injection MolderContract ManufacturingDesign Servicesand ManufacturingPlastics and Rubber ManufacturingManufacturing
View all jobs at UPG

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