Clera home
·Dashboard

Jobs at University of Hawaii Federal Credit Union (Now Hiring) — 1 open

University of Hawaii Federal Credit Union logoUniversity of Hawaii Federal Credit Union

Credit Union Operations Trainer

Honolulu, Hawaii, United States · On-site

$43k–$55k/yr

Mid level

DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-…

Skills: Training development, Public speaking, Group presentation, MS Office Suite, Interpersonal communication

University of Hawaii Federal Credit Union logo

Credit Union Operations Trainer

University of Hawaii Federal Credit Union

Honolulu, Hawaii, United States • On-site

Apply
Mid level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • $43k–$55k/yr
  • Full-time
  • high school
  • On-demand pay, Medical insurance, Drug insurance, Vision insurance, Dental insurance, 401(k) retirement plan with employer match
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

Develops and conducts training programs for credit union employees while evaluating and enhancing existing operational procedures. Collaborates with IT to integrate system updates into training materials and maintains tracking systems for employee progress.

Requirements

Requires a high school diploma or GED and at least two years of experience in both training and public speaking. Proficiency in MS Office Suite and strong analytical and communication skills are essential.

Full job description

DO YOU WANT TO MAKE A DIFFERENCE?

Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.

Position Title:                     Trainer
Department:                        Process Improvement & Training
FLSA Classification:          Non-Exempt
Reports to:                          
Process Improvement & Training Manager

Employee Benefits


One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.


In addition to competitive pay, we are proud to offer a comprehensive benefits package.
  • Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
  • Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage  
  • Medical and Dental Plan Premium Waiver Option
  • 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
  • Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
  • Vacation Cash-Out Program
  • Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
  • Company Pays for Employee Group Basic Life With AD&D Insurance
  • Company Pays for Employee Long Term Disability Insurance
  • Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
  • Employee Assistance Program (EAP)
  • Employee Loan Discount
  • Company Subsidizes 50% for Adult Monthly Bus Pass 
  • Cash Reward Employee Referral Program
  • Workiversary Cash Reward and Gifts
  • Internal and External Professional Development Opportunities
  • And Many More!


Position Purpose:

Working with the Manager of Project/Process Improvement & Training, develops, administers, organizes, and conducts training programs for credit union employees; evaluates and enhances existing training programs and makes recommendations for improvement.  This position reviews, analyzes and evaluates business processes and user needs to improve/organize operational procedures and to ensure consistency within the credit union.


Essential Functions:

  • Research, develops and writes material for new training programs, evaluate and modify existing and proposed programs and recommend appropriate changes.
  • Conducts new employee training and other applicable training.
  • Coordinates and conducts core system training (new modules, updates, etc.).
  • Works with the IT Department to review all system releases and updates to ensure that all departments are notified with applicable changes.
  • In conjunction with system updates, develops training for all releases, updates, etc.
  • Ensures that new hire and other applicable training are kept current and updated.
  • Coordinates outside training classes.
  • Develops and maintains library system for CUNA training modules (STAR and MERIT).
  • Develops, maintains and presents internal product/service sales training and operational training tracking system for all employees training and provide monthly and year-end training reports.
  • Performs other duties as assigned.
  • Specializes in the internal training of credit union products/services.


Performance Standards:

The following duties are completed in an accurate and timely manner:

  • Updating existing training manuals. 
  • Reviewing releases and updates for core system.
  • Developing training programs as directed by Senior Management.
  • Maintaining training tracking system.
  • Positive feedback on training evaluations.
  • All training conducted in a professional manner.
  • Positive feedback in coordinating CUNA, FEAH and other outside training classes.
  • Develop and provide a minimum of hours per Strategic Plan goal for Product/Service Knowledge training to employees on an annual basis. 


Qualifications:

Education/Certification:

High school diploma or GED is required.

Required Knowledge:

Must be knowledgeable in MS Office Suite.

Experience Required:

Two years training experience.

Two years public speaking or group presentation experience.

Skills/Abilities:

Excellent interpersonal and communication skills.

Excellent analytical, creative, and problem-solving skills.

Able to prioritize workload and meet deadlines.

Able to work independently and make sound decisions.

Able to create spreadsheets and analyze data.


Activities and Requirements of this Position:

Repetitive Motion:

Movements frequently and regularly required using wrists, hands, and/or fingers.

Communication Skills:

Must frequently convey detailed or important instructions of ideas accurately and quickly.

Visual Abilities:

Average visual acuity necessary to read, prepare and inspect documents or products.

Hearing:

Able to hear average or normal conversations and receive information.

Physical Strength:

Sedentary work (sitting most of the time).  Able to lift and carry up to 25 lbs.

Reasoning Ability:

Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.

Mathematics Ability:

Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.

Language Ability:

Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.

 

Working Conditions:

Air-conditioned, smoke-free office setting.


Attendance Requirements:

Please note that scheduled attendance requirements may change due to business needs.


Business Hours & 

Monday through Saturday.  Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

Related keywords

Credit UnionOperations TrainingProcess ImprovementCUNASTARMERITCore System TrainingFinancial ServicesMS OfficeEmployee DevelopmentOperational ProceduresProduct Sales Training

About University of Hawaii Federal Credit Union

LinkedInVisit site

The Smarter Way to Bank

Industry
Banking
Company size
51-200 employees
Founded
1955
Headquarters
Honolulu, Hawaii
LinkedIn followers
323

Founded in 1955 by UH Mānoa Professors. We are a not-for-profit, financial cooperative that offers warm, friendly service, convenience, and money-saving rates and fees.

Offices: 2019 S King St, Honolulu, Hawaii 96826, US · 2752 Woodlawn Dr Suite 5-107, Honolulu, Hawaii 96822, US · Honolulu, Hawaii 96822, US · Kapolei, Hawaii 96707, US

Banking and Credit UnionFinancial Services
View all jobs at University of Hawaii Federal Credit Union

About University of Hawaii Federal Credit Union

LinkedInVisit site

The Smarter Way to Bank

Industry
Banking
Company size
51-200 employees
Founded
1955
Headquarters
Honolulu, Hawaii
LinkedIn followers
323

Founded in 1955 by UH Mānoa Professors. We are a not-for-profit, financial cooperative that offers warm, friendly service, convenience, and money-saving rates and fees.

Offices: 2019 S King St, Honolulu, Hawaii 96826, US · 2752 Woodlawn Dr Suite 5-107, Honolulu, Hawaii 96822, US · Honolulu, Hawaii 96822, US · Kapolei, Hawaii 96707, US

Banking and Credit UnionFinancial Services
View all jobs at University of Hawaii Federal Credit Union

Similar companies hiring

Kotak Mahindra Bank (2045)Bank of America (1550)TD (971)Scotiabank (884)RBC (873)U.S. Bank (775)Barclays Corporate Banking (531)Desjardins (465)CIBC (461)United Fidelity Bank (441)Santander (427)ING (342)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Acquihire
  • Referral

Company

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty