Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Customer Success Representative Job Category:U…
Skills: Problem Resolution, Customer Service, Incident Management, Technical Documentation, Interpersonal Communication
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Skills: Communication, Customer Service, Guest Registration, Organization, Mail Distribution
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Skills: Communication skills, Customer service, Guest registration, Organization, Patience
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Skills: Customer Service, Communication, Guest Registration, Mail Distribution, Organization
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Skills: Communication skills, Customer service, Guest registration, Organization, Patience
Knutzen Hall Community Development Assistant Period Activity Pay Hire
Stevens Point, Wisconsin, United States · On-site
Entry level$7M raised
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Skills: Customer Service, Communication, Guest Registration, Organization, Mail Distribution
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category:Academic Staff Employment Type:Terminal (Fixed T…
Skills: Animal Breeding, Rodent Handling, Data Management, Literature Review, Research Protocols
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Administrative Assistant III Job Category:Univ…
Pray-Sims Hall Resident Assistant Period Activity Pay Hire
Stevens Point, Wisconsin, United States · On-site
Entry level$7M raised
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Skills: Community Development, Student Programming, Conflict Resolution, Crisis Intervention, Administrative Support
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Studen…
Skills: Communication, Customer Service, Organization, Guest Registration, Mail Distribution
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Financial Aid Associate Job Category:Universit…
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Instructor Pool- ACCOUNTANCY Job Category:Acad…
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Instructor Pool- ENGLISH Job Category:Academic…
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Unit Business Officer Job Category:Academic St…
Skills: Microsoft Office Suite, Excel, Oral Communication, Written Communication, Customer Service
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Instructor Pool- SOCIOLOGY Job Category:Academ…
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Instructor Pool- ARCHAEOLOGY AND ANTHROPOLOGY …
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Instructor Pool- MARKETING Job Category:Academ…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
high school, associate degree
Posted 14d ago
~24 hrs/week
Responsibilities
Acts as the first point of contact for Parking Services, managing email, phone, and in-person interactions. Responsible for problem resolution, logging data in incident management systems, and updating support documentation.
Requirements
Requires a high school diploma and demonstrated exceptional communication skills with the ability to adapt to various technology platforms. Preference is given to candidates with an associate's degree and 2+ years of customer service experience, particularly in higher education.
Full job description
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Position Title:
Customer Success Representative
Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Customer Service Representative
Job Duties:
Provides problem resolution for all supported products and services
Follows procedures and policies for the handling of incoming and outgoing support contacts via telephone, email, web request, chat, or walk-in service desk
Provides accurate and timely logging of data in the incident management application
Escalates cases when necessary following appropriate documentation and procedures
Creates, organizes, reviews, and updates support documentation
Investigates problem trends from collected data and provide documentation outlining findings
Assist with data entry as needed
Key Job Responsibilities:
This person would be the first point of contact for Parking Services. They would manage email, phone calls, and in-person interactions. Monday - Thursday 9:00 AM to 3:00 PM.
Department:
Parking and Postal Services
Compensation:
Starting at $19.00 an hour commensurate with experience
Required Qualifications:
High School Diploma or equivalent
Demonstrated exceptional interpersonal, written and oral communication skills.
Ability to use, learn, and adapt to a variety of technology platforms, that change regularly, used in parking administration (ie: Microsoft Office, AIMS, AI, etc.)
Commitment to delivery of high quality customer service to a diverse college population.
Ability to work in fast-paced environment; learn and communicate continually changing and detailed information.
Preferred Qualifications:
Associate's degree
Preferred Experience: 2+ years in a customer service role
Demonstrated commitment to diversity, equity, and inclusion.
Experience working and communicating with a variety of teens, adults, and/or stakeholders from varying backgrounds and learning styles.
Experience working in higher education.
Education:
Minimum Degree Required: High School Diploma or equivalent
Preferred Degree: Associate's Degree
How to Apply:
Applicants must submit the following documents using the online application:
Resume
Cover Letter
*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.
All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.
Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.
To Ensure Consideration: Applications received by the end of the day on 8/9/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.
Contact Information:
For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166
Work Authorization Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.
Legal Notices:
Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact hroffice@uwosh.edu or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.
CBC & Reference Check Policy All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy.
UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.