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$75k–$100k/yr
Full-time
bachelor degree
Annual Paid Leave, Access To ULS University, Two Volunteering Days Per Year, Flexible Working Arrangements, Incentive Payout Of 10% Of Base Salary
Posted 30d ago
~40 hrs/week
Responsibilities
Provide Level 1, 2, and 3 technical support for the CableBuilder application, including maintenance and customer assistance. Manage the full support lifecycle from initial incident diagnosis to complex root cause analysis and bug fixes.
Requirements
Requires a Bachelor's degree in Computer Science or a related field and at least 3 years of experience in software development or application support. Proficiency in Java, SQL Server, and web technologies is essential, along with fluent English.
Full job description
UL Solutions is seeking a Software Technical Specialist to provide Level 1, Level 2, and Level 3 support for the CableBuilder application, delivering day-to-day maintenance, troubleshooting, development, and customer assistance for external customers. The role is responsible for managing a broad range of support activities, from initial incident diagnosis and issue resolution through to complex technical investigations, root cause analysis, bug fixes, and defect resolution.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Offices: 333 Pfingsten Road, Northbrook, Illinois 60062-2096, US · 48000-48016 Fremont Blvd, Fremont, California 94538, US · 6 Underwriters Rd, Toronto, Ontario M1R, CA · 29 Capital Dr, Nepean, Ontario K2G 0E7, CA · 781 Wheeler St NW, Atlanta, Georgia 30318, US
TestingCertificationAuditingAdvisory and EducationValidationInspectionSustainabilityCybersecurityBuilding PerformanceConnected Technologies
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Offices: 333 Pfingsten Road, Northbrook, Illinois 60062-2096, US · 48000-48016 Fremont Blvd, Fremont, California 94538, US · 6 Underwriters Rd, Toronto, Ontario M1R, CA · 29 Capital Dr, Nepean, Ontario K2G 0E7, CA · 781 Wheeler St NW, Atlanta, Georgia 30318, US
TestingCertificationAuditingAdvisory and EducationValidationInspectionSustainabilityCybersecurityBuilding PerformanceConnected Technologies