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Practice Manager II | ENT - Shands Hospital | Gainesville
On-site
Mid level
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Senior, Program Director, Enterprise Business Systems
Gainesville, Florida, United States · On-site
Senior+
Overview As a perennial leader in health care in Florida, University of Florida Health Shands Hospital is once again recognized by the U.S. News & World Report’s Best Hospitals rankings for excellence in adult pati…
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Temporary
high school, bachelor degree
Posted 2d ago
Apply by Aug 12
~40 hrs/week
Responsibilities
The representative facilitates customer service and clerical functions, including scheduling appointments and radiological procedures. They are also responsible for processing patient accounts, posting charges, and collecting payments in the EPIC system.
Requirements
Candidates must have a high school diploma or equivalent and at least two years of financial or medical practice experience. Proficiency in the EPIC system and knowledge of medical coding are highly preferred.
Full job description
Overview
This position qualifies for additional duty compensation, specific to this position only, based on responsibility for an expanded scope of services concurrently encompassing UFHP, Shands Radiology, and Shands Outpatient Financial Arrangements in the Shared Business Office at the UF Health Orthopaedic Institute. Facilitates excellent customer service and proficiently processes various clerical functions for patients of the UF Health Orthopaedic and Sports Medicine Institute. Obtains physician orders, upgrades patient accounts in EPIC, schedules new and return clinic appointments, schedules radiological procedures within UF Health Shands Hospital and effectively communicates with providers, staff, and patients. Posts charges in EPIC, collects from the patient for UF Health Physicians and Shands. Protects the fiscal interest of the enterprise by reviewing orders for completeness and entering orders and other information following established criteria. Competent in using and keeping up-to-date on compliance procedures with a working knowledge of the compliance checking system. Proficient in the EPIC system and has a working knowledge of ICD-9 / ICD-10 and CPT coding.
Qualifications
Minimum Education and Experience Requirements:
High school graduate or equivalent is required
Two years of financial or medical practice experience required
Knowledge of CPT and ICD-9 / ICD-10 coding preferred
Four-year degree may substitute for two (2) years of financial/medical office experience
EPIC system knowledge preferred
Excellent communication, organization, and problem-solving skills required
Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner
The ability to multitask, prioritize responsibilities, problem solve, and function in a team environment are necessary attributes of the successful incumbent
Motor Vehicle Operator Designation:
Employees in this position will operate vehicles for an assigned business purpose as a 'non-frequent driver'
NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job. Please indicate the appropriate operator designation on the Request for Personnel (RFP) form at the time a RFP is submitted to post the position.
Licensure/Certification/Registration:
None
Related keywords
EpicMedical BillingSchedulingHealthcare AdministrationICD-9ICD-10CPTPatient Financial ServicesClericalOrthopaedicsSports MedicineComplianceData EntryCustomer Service
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.
Offices: 1600 SW Archer Rd, Gainesville, FL 32608, US · 1515 SW Archer Road, Gainesville, FL 32608, US · 1600 SW Archer Road, Gainesville, FL 32608, US · 655 West 8th Street, Jacksonville, FL 32209, US
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.
Offices: 1600 SW Archer Rd, Gainesville, FL 32608, US · 1515 SW Archer Road, Gainesville, FL 32608, US · 1600 SW Archer Road, Gainesville, FL 32608, US · 655 West 8th Street, Jacksonville, FL 32209, US