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Part-time
Mileage reimbursement, Phone stipend, Sales commission, Paid training
Posted 7d ago
~25 hrs/week
Responsibilities
You will travel to customer locations to provide technical support and resolve issues while actively selling company products. The role requires following a 'Serve, Solve, Sell' model to meet and exceed sales targets.
Requirements
Candidates must have a valid driver's license, a personal vehicle, and a clean driving record. You must be comfortable working in a sales-driven environment with availability for evening and weekend shifts.
Full job description
In-Home Sales & Tech Support
This is a local, in-home field role requiring daily travel to customer residences – not Remote.
Part-Time Schedule: This is a part-time role with afternoon and evening availability required.
Most positions follow a standard5-day schedule from 4:05 PM–9:00 PM (end time may vary based on customer needs).
In select markets, a flexible 4+ day schedule may be available.
Under this option, you must provide 25 hours of availability each week across at least 4 days, and at least 1 of those days must fall on a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs).
If the flexible option is available in your market, you may choose between the two schedules.
Schedule availability is essential for this role. Please review the schedule details above before applying.
About the Role: We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.
Here’s what you can expect to do: As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field.
You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:
Serve:
Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
Solve:
Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge
Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
Sell:
Leverage Asurion’s growing range of products to offer tailored solutions to customers.
Listen actively to identify customer needs and position products uniquely to meet those needs.
You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale
Here’s what you’ll bring to the team:
Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
A personal cellphone to keep in the know while on the job
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
Naturally outgoing individual who thrives in human interaction
Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.
We take care of you (benefits/perks):
Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
Uncapped commissions based on your sales performance paid bi-weekly
Mileage reimbursement based on IRS guidelines paid weekly
35 dollar phone stipend paid monthly
3 weeks paid training where your success is our top priority
Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Health and safety measures:
At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
#INDDES
Related keywords
Field SalesTechnical SupportCustomer ServiceSales CommissionMileage ReimbursementIn-home ServiceNegotiationProblem-solvingCommunication SkillsTech SolutionsEntry-levelRetailCustomer Interaction
We provide fast and affordable repair for the devices that power you.
Industry
Computers and Electronics Manufacturing
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Orlando, FL
LinkedIn followers
11,466
Total funding
$122K
uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between. While common repairs include cracked screens, battery issues, and water damage, our repair experts have fixed millions of devices and can help with most any tech mishaps. We offer free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 90-day warranty on all repairs. When tech breaks, we can fix it at nearly 700 uBreakiFix by Asurion stores across the U.S. and Canada, plus a network of more than 600 We Come to You mobile repair vehicles.
Visit uBreakiFix.com for more information.
Offices: 200 S. Orange Avenue, Suite 200, Orlando, FL 32801, US
iPhone / Smartphone RepairiPodiPad and Tablet RepairGame Console RepairPC and Mac Repairand Drone RepairElectronicsService IndustryFranchiseEnterprise
We provide fast and affordable repair for the devices that power you.
Industry
Computers and Electronics Manufacturing
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Orlando, FL
LinkedIn followers
11,466
Total funding
$122K
uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between. While common repairs include cracked screens, battery issues, and water damage, our repair experts have fixed millions of devices and can help with most any tech mishaps. We offer free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 90-day warranty on all repairs. When tech breaks, we can fix it at nearly 700 uBreakiFix by Asurion stores across the U.S. and Canada, plus a network of more than 600 We Come to You mobile repair vehicles.
Visit uBreakiFix.com for more information.
Offices: 200 S. Orange Avenue, Suite 200, Orlando, FL 32801, US
iPhone / Smartphone RepairiPodiPad and Tablet RepairGame Console RepairPC and Mac Repairand Drone RepairElectronicsService IndustryFranchiseEnterprise