Cologne, North Rhine-Westphalia, Germany · Remote OK
Trusted Shops creates digital trust between people and businesses with one clear goal: becoming the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support more than 25,000 online shops …
Skills: IT Application Management, Finance Process Knowledge, System Administration, ITIL, Problem Solving
Cologne, North Rhine-Westphalia, Germany · On-site
Trusted Shops creates digital trust between people and businesses with one clear goal: becoming the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support more than 25,000 online shops …
Skills: Finance Systems, IT Application Management, Financial Software
Cologne, North Rhine-Westphalia, Germany · Hybrid
About Trusted Shops Trusted Shops is a leading provider of trust solutions for e-commerce. With around 700 employees across a dozen European countries, we ensure that consumers can shop online with confidence. Through ce…
Skills: Project Scoping, Strategic Alignment, Resource Management, Risk Mitigation, Stakeholder Engagement
Lille, Upper France, France · Hybrid
Location: Lille – Hybrid work Trusted Shops is Europe’s leading brand for trust in digital commerce. We offer solutions such as the Trustmark, verified reviews, and buyer protection, already helping more than 30,000 e-co…
Skills: B2B Sales, Cold Calling, Active Prospecting, Sales Cycle Management, Needs Analysis
Lille, Upper France, France · Hybrid
Location: Lille – Hybrid work At Trusted Shops, we build the trust infrastructure of the digital world. More than 30,000 companies across Europe use our SaaS solution to increase transparency, reduce uncertainty, and acc…
Skills: Cold Calling, Email Outreach, Multichannel Prospecting, Pipeline Management, Needs Qualification
Cologne, North Rhine-Westphalia, Germany • Remote OK
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Manage and optimize finance-related IT applications to ensure stable performance, data integrity, and compliance. Act as the primary liaison between Finance, IT, and external vendors to resolve incidents and implement system enhancements.
Requires a degree in Business Administration, IT, or a related field with over 5 years of experience in IT application support within a finance environment. Proficiency in English and German, along with a strong understanding of accounting and reporting processes, is essential.
Trusted Shops creates digital trust between people and businesses with one clear goal: becoming the #1 Community of Trust. As a profitable SaaS company with around 800 employees, we support more than 25,000 online shops and over 40 million consumer memberships. Our unique combination of the Trustmark, authentic customer reviews, and Buyer Protection helps millions of consumers shop online with confidence every day.
To strengthen our Finance Unit within the Finance Systems area, we are looking for a
Hybrid in Cologne or remote in Berlin | Full-time | Permanent Contract
Responsible for the operation, administration, and continuous improvement of finance-related applications, including ERP, reporting, and spend management systems
Collaborate closely with Finance, IT, and external service providers to ensure stable and efficient business processes
Analyze, prioritize, and resolve incidents, system issues, and user requests within daily operations
Develop and implement improvements to enhance system performance, data quality, and user experience
Optimize application configurations, integrations, and finance-related processes
Support system upgrades, patches, integrations, and compliance with IT security and regulatory requirements
Enable and support end users through training, knowledge sharing, and best-practice guidance
Knowledge and best practice sharing in the team
Degree in Business Informatics, Computer Science, Business Administration, or a comparable qualification
At least 5 years of experience in IT Application Management, Application Support, or business-critical system operations, ideally within a finance environment
Strong understanding of finance processes, including accounting, controlling, and financial reporting
Experience with finance applications such as Yokoy, TravelPerk, LucaNet, Kendox, or similar solutions is a plus
Knowledge of IT Service Management frameworks and structured support processes, ideally ITIL
Experience with IT audits, internal controls (ICS), or compliance requirements (e.g., GoBD) is a plus
Strong analytical and problem-solving skills with a hands-on and pragmatic approach
Excellent communication skills and fluency in English and in best case also in German
What we offer you:
Hybrid work: Combine flexible remote work with team time in the office
Workation: Temporarily work from a destination of your choice within the EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is
independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
It's all about trust.
The European trust brand. It‘s all about trust We dream of a digital world we can trust. That’s why Trusted Shops has been working hard since its founding in 1999: to ensure that we can all make the best possible decisions in an increasingly digital world. We started with our Trustmark including Buyer Protection for more orientation and real security when shopping online. Today, our feedback system brings real transparency to all digital sectors, far beyond just e-commerce, and we offer online shops legal services, ranging from protections against Abmahnungen (German legal warnings) to data privacy solutions. One team of experts, all liberties of work The most important value in our company is trust. Of course, this also means that we trust each other and treat each other kindly. We, as a team of over 700 colleagues, strive for a common result: to make our customers, partners, and colleagues happy. To achieve this, we work together with passion and dedication – and a lot of joy. We aim to be successful together, pursue our goals with a results-oriented approach, and foster a company culture where we all feel comfortable and can grow. With our hybrid work culture we combine the best of both worlds: The individual flexibility of remote work and valuable face-to-face time with your colleagues on site. Trusted Shops connects people, brands, and organizations. Get connected with us and use your skills to make the world a better place. Are you interested in working for Trusted Shops? https://careers.trustedshops.com/ Imprint: https://business.trustedshops.com/consent
Offices: Colonius Carré, Subbelrather Str. 15c, Köln, 50823, DE · ul. Skierniewicka 10A, Warszawa, Warszawa 01-230, PL · Avinguda del Portal de l'Àngel 24, Barcelona, Cataluña 08002, ES · 104 Rue Nationale, Lille, Hauts-de-France 59000 , FR · Overhoeksplein 1, A’DAM Toren (A’DAM & CO.Work), Amsterdam, Noord-Holland 1031 KS, NL
It's all about trust.
The European trust brand. It‘s all about trust We dream of a digital world we can trust. That’s why Trusted Shops has been working hard since its founding in 1999: to ensure that we can all make the best possible decisions in an increasingly digital world. We started with our Trustmark including Buyer Protection for more orientation and real security when shopping online. Today, our feedback system brings real transparency to all digital sectors, far beyond just e-commerce, and we offer online shops legal services, ranging from protections against Abmahnungen (German legal warnings) to data privacy solutions. One team of experts, all liberties of work The most important value in our company is trust. Of course, this also means that we trust each other and treat each other kindly. We, as a team of over 700 colleagues, strive for a common result: to make our customers, partners, and colleagues happy. To achieve this, we work together with passion and dedication – and a lot of joy. We aim to be successful together, pursue our goals with a results-oriented approach, and foster a company culture where we all feel comfortable and can grow. With our hybrid work culture we combine the best of both worlds: The individual flexibility of remote work and valuable face-to-face time with your colleagues on site. Trusted Shops connects people, brands, and organizations. Get connected with us and use your skills to make the world a better place. Are you interested in working for Trusted Shops? https://careers.trustedshops.com/ Imprint: https://business.trustedshops.com/consent
Offices: Colonius Carré, Subbelrather Str. 15c, Köln, 50823, DE · ul. Skierniewicka 10A, Warszawa, Warszawa 01-230, PL · Avinguda del Portal de l'Àngel 24, Barcelona, Cataluña 08002, ES · 104 Rue Nationale, Lille, Hauts-de-France 59000 , FR · Overhoeksplein 1, A’DAM Toren (A’DAM & CO.Work), Amsterdam, Noord-Holland 1031 KS, NL
