Portland, Oregon, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Leadership, Team Motivation, Recruiting, Training, Performance Monitoring
Las Vegas, Nevada, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: In-person Marketing, Sales Tour Reservations, Customer Qualification, Brand Ambassadorship, MS Excel
Gold Coast City, Queensland, Australia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Project Management, Budget Management, Contract Administration, Procurement, Tendering
Orange County, Florida, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Data Entry, Microsoft Word, Microsoft Excel, Microsoft Outlook
Los Angeles, California, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Sales Presentations, Customer Service, Timeshare Sales, Lead Conversion, Client Relationship Management
Montevideo, Montevideo, Uruguay · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Sales, Negotiation, Persuasion, Customer Relationship Management, Communication
Las Vegas, Nevada, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Guest Service, Mixology, Inventory Control, Communication, Payment Collection
Vinton, Virginia, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Guest Services, Cash Handling, Communication Skills, Problem Solving, Multitasking
Sunshine Coast Regional, Queensland, Australia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Housekeeping Management, Staff Delegation, Quality Control, Roster Planning, Workplace Health and Safety
Dar es-Salaam, Coastal Zone, Tanzania · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Sales Presentations, Closing Techniques, Rapport Building, Objection Handling, Customer Relationship Management
Vinton, Virginia, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Face-to-face Presentations, Closing Techniques, Objection Handling, Rapport Building, Sales Strategy
Dinner Plain, Victoria, Australia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Food Safety, Hygiene, Food Handling, Food Storage, Kitchen Prep
Branson, Missouri, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Guest Services, Cash Handling, Communication Skills, Problem Solving, Multitasking
Orlando, Florida, United States · Remote OK
$57k–$100k/yr
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Inbound Sales, Communication Skills, Customer Focus, Objection Handling, Marketing Savvy
Montevideo, Montevideo, Uruguay · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Sales, Call Center Operations, Persuasion, Negotiation, Customer Relationship Management
United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Sales, Marketing, Customer Qualification, Brand Ambassadorship, Communication Skills
Las Vegas, Nevada, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Face-to-face Presentations, Closing Techniques, Objection Handling, Sales Psychology, Customer Relationship Management
New Orleans, Louisiana, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Staff Scheduling, Supervision, Employee Training, Operational Reporting, OSHA Compliance
London, England, United Kingdom · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Document Management, Data Entry, Account Maintenance, Microsoft Office, Time Management
South Shore, South Dakota, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Cash Handling, Communication Skills, Problem Solving, Multitasking
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Direct and supervise Community Marketing Associates and Supervisors to meet budgeted tour flow and VPG requirements. Responsible for recruiting, training, and monitoring the performance of the CMP department to drive site production.
Requires a high school diploma or equivalent, with a bachelor's degree or previous timeshare experience preferred. Must possess strong leadership, communication, and coaching skills with full availability for weekends and holidays.
Job Description
Summary:
The Community Marketing Manager is responsible for directing, supervising, training and motivating Community Marketing Associates and Supervisors. The main objective is to drive the site's production of CMP tours and meet or exceed budgeted tour flow and VPG requirements. Responsible for personal tour production minimums and face to face vacation package sales budget.
Responsibilities include, but are not limited to:
Recruit, hire and train CMP professionals and supervisors.
Oversee daily operations of CMP programs to meet budgeted tour flow.
Establish an ongoing training plan to implement integrity and enthusiasm in the CMP department.
Where applicable, work with CMP Supervisors to establish written and individual team goals to help achieve and maintain the highest levels of performance.
Monitor and report performance of marketing at the site level, taking corrective action as required
Assisting Marketing Director and site VP as needed
Minimum Requirements and Qualifications
Full time availability required including weekends and holidays.
High School Diploma or equivalent or bachelor's degree in related field preferred
Internal Travel and Leisure experience or external timeshare experience in a similar role preferred.
Excellent skills regarding creating partnerships, "big picture" analysis, and excellent follow up mandatory.
Excellent customer service skills with the ability to service both internal and external customers
Clear concise written and verbal communication skills mandatory
Track record of excellent leadership skills and ability to motivate a team
Ability to effectively coach, counsel and motivate direct reports
Ability to efficiently multi-task and negotiate effectively
Detail orientated and accurate and demonstrated problem solving ability
Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year. The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI. With hospitality and responsible tourism at its heart, the company’s 19,000+ dedicated associates around the globe help the company achieve its mission to put the world on vacation.
Offices: 6277 Sea Harbor Dr, Orlando, Florida 32821, US
Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year. The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI. With hospitality and responsible tourism at its heart, the company’s 19,000+ dedicated associates around the globe help the company achieve its mission to put the world on vacation.
Offices: 6277 Sea Harbor Dr, Orlando, Florida 32821, US
