Williams, Arizona, United States · On-site
$17/hr–$18/hr
About the Role This role serves as the face of Backland. You’ll welcome guests, handle front desk duties, assist other departments, and support guest services. What You’ll Do Welcome and assist guests Handle guest questi…
Skills: Guest Services, Communication, Situational Awareness, Decision Making, Leadership
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The role involves welcoming guests, handling front desk duties, and managing reservations. Additionally, the employee is responsible for maintaining the lobby and setting up the continental breakfast.
The ideal candidate should possess exceptional service instincts and the ability to make independent, thoughtful decisions. Strong communication skills and a calm, leadership-oriented presence are required.
This role serves as the face of Backland. You’ll welcome guests, handle front desk duties, assist other departments, and support guest services.
Welcome and assist guests
Handle guest questions, concerns, and special requests
Answer the phone and make reservations
Make judgment calls with confidence and care
Maintain cleanliness of the lobby area
Assist other departments as needed
Setup and maintain continental breakfast
Natural leadership through calm presence
Exceptional service instincts
Ability to make thoughtful decisions independently
Strong communication and situational awareness
Comfort being accountable for the guest experience
Luxury nature resort featuring unique suites with unobstructed views, panoramic windows, ensuite baths and onsite dining
Backland is a luxury eco resort that gives guests an immersive and transformative experience in nature while striving to significantly improve wildlife habitats and the ecology of the land. We believe that sharing meaningful experiences in nature invigorates the soul, brings us closer to the people we care about and fosters greater environmental consciousness. We believe we can improve the environment through what we do. Rather than merely focusing on 'low impact', we strive to have real positive impact. We believe that every person matters. Everyone deserves respect, caring and love. Our hope is to create outdoor lodging experiences where people and nature benefit from each other. Ecologist Douglas Tallamy, author of Nature's Best Hope, says that knowledge generates interest, interest generates compassion and compassion generates action. We believe that giving people the opportunity to immerse in the natural world in comfortable ways provides an excellent first step along this pathway to action. We also believe that giving people the chance to unplug and spend meaningful time outside with the people they care about is incredibly beneficial to the soul. So come to Backland and breathe the fresh air, gaze at an unspoiled night sky, and watch a child's eyes light up as they roast their marshmallow by the fire.
Offices: 6929 E Rosilda Springs Rd, Williams, Arizona 86046, US
Luxury nature resort featuring unique suites with unobstructed views, panoramic windows, ensuite baths and onsite dining
Backland is a luxury eco resort that gives guests an immersive and transformative experience in nature while striving to significantly improve wildlife habitats and the ecology of the land. We believe that sharing meaningful experiences in nature invigorates the soul, brings us closer to the people we care about and fosters greater environmental consciousness. We believe we can improve the environment through what we do. Rather than merely focusing on 'low impact', we strive to have real positive impact. We believe that every person matters. Everyone deserves respect, caring and love. Our hope is to create outdoor lodging experiences where people and nature benefit from each other. Ecologist Douglas Tallamy, author of Nature's Best Hope, says that knowledge generates interest, interest generates compassion and compassion generates action. We believe that giving people the opportunity to immerse in the natural world in comfortable ways provides an excellent first step along this pathway to action. We also believe that giving people the chance to unplug and spend meaningful time outside with the people they care about is incredibly beneficial to the soul. So come to Backland and breathe the fresh air, gaze at an unspoiled night sky, and watch a child's eyes light up as they roast their marshmallow by the fire.
Offices: 6929 E Rosilda Springs Rd, Williams, Arizona 86046, US
