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Assistant General Manager- Chips N' Ales- WinStar World Casino
Thackerville, Oklahoma, United States · On-site
$55k/yr
Mid level
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$14/hr–$17/hr
Full-time
high school
Daily pay, 401(k) matching, Health insurance, Dental insurance, Vision insurance, Basic life insurance
Posted 1d ago
Apply by Nov 11
~40 hrs/week
Responsibilities
The Shift Manager oversees daily kitchen and front-of-house operations to ensure exceptional guest service and team performance. Responsibilities include supervising staff, managing inventory, and optimizing operational efficiency through performance metrics.
Requirements
Candidates must have at least 2 years of supervisory experience in the hospitality or food service industry and be at least 21 years old. Applicants must also be able to obtain necessary gaming and ABLE licenses.
Full job description
Job DetailsJob Location: Kitchen 81 Cafe - Terral, OK 73569Position Type: Full TimeEducation Level: High School / GEDSalary Range: $14.00 - $17.00 HourlyTravel Percentage: NegligibleJob Shift: AnyJob Category: Food & Beverage Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.
SHIFT MANAGER
As a Shift Manager, you'll oversee the daily operations of our establishment, ensuring exceptional service and a positive experience for our guests and team members.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Supervise and coordinate the activities of staff during assigned shifts, including front-of-house and back-of-house operations. Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment. Train and mentor team members to uphold service standards and deliver outstanding guest experiences. Manage inventory, including ordering and receiving supplies, and monitoring stock levels to support operational needs. Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved. Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.
REQUIRED QUALIFICATIONS:
Must be at least 21 years of age. Must be able to obtain a Gaming license. Must be able to obtain an ABLE license. Minimum of 2 years of experience in a supervisory role within the hospitality, beverage, or food service industry. Strong leadership and communication skills. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Flexibility to work varying shifts, including nights, weekends, and holidays. Maintain a professional appearance at all times by adhering to the establishment's dress code standards, ensuring a polished and professional image is presented to guests.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Stand, walk, and work in a high-volume environment for extended periods. Lift and carry moderate to heavy objects up to 50 lbs. Moderate to high noise levels. Exposure to a smoky environment.
What’s in it for you?
We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.
Employee Benefits
Now Offering Daily Pay! 401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Life Insurance
Disability Insurance
Teladoc for Part-Time Employees
Employee Assistance Program
Paid Time Off
Employee Appreciation & Recognition Programs Anniversary & Birthday Programs Award Co. Excellent opportunities to grow with us - over 85% of our managers were hourly team members. Referral bonuses for bringing new members to our team.
OUR MISSION:
"Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."
EEO:
Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law .RS123
At Traditions Hospitality Group, our core philosophy revolves around treating our team members like family.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2006
Headquarters
Thackerville, Oklahoma
LinkedIn followers
1,534
Since 2007, Traditions Hospitality Group has been the exclusive hospitality management company for countless Indian gaming facilities throughout Oklahoma. Our services, ranging from alcoholic beverage service to restaurant and hotel management, have been implemented inside Riverwind Casino, Newcastle Casino and WinStar World Casino, along with many other gaming centers in the state. Our quickly-growing organization revolves around providing exceptional service to our guests and clients.
Offices: 777 Casino Ave, Thackerville, Oklahoma 73459, US · 1544 w OK-9, Norman, OK 73072, US
RestaurantsBeverage Servicesand Hotel ManagementTrainingHospitalityFood and Beverage
At Traditions Hospitality Group, our core philosophy revolves around treating our team members like family.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2006
Headquarters
Thackerville, Oklahoma
LinkedIn followers
1,534
Since 2007, Traditions Hospitality Group has been the exclusive hospitality management company for countless Indian gaming facilities throughout Oklahoma. Our services, ranging from alcoholic beverage service to restaurant and hotel management, have been implemented inside Riverwind Casino, Newcastle Casino and WinStar World Casino, along with many other gaming centers in the state. Our quickly-growing organization revolves around providing exceptional service to our guests and clients.
Offices: 777 Casino Ave, Thackerville, Oklahoma 73459, US · 1544 w OK-9, Norman, OK 73072, US
RestaurantsBeverage Servicesand Hotel ManagementTrainingHospitalityFood and Beverage