Toronto, Ontario, Canada · On-site
$41/hr–$52/hr
Expected Salary Range: $41.9 - $52.68 Hourly The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’…
Skills: Dispatching, Logistics, Customer service, Outage management systems, Communication
Toronto, Ontario, Canada · Hybrid
$91k–$114k/yr
Expected Salary Range: $90810 - $113512 Annually The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candid…
Skills: Asset management, Data governance, SAP, SQL, GIS
Toronto, Ontario, Canada · Hybrid
$104k–$147k/yr
Expected Salary Range: $104097 - $146959 Annually Target Variable Performance Pay: 8% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based o…
Skills: Electrical Engineering, Distribution system analysis, Capital project management, Project estimation, CYME
Toronto, Ontario, Canada · Hybrid
$169k–$211k/yr
Expected Salary Range: $169082 - $211353 Annually Target Variable Performance Pay: 25% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based …
Skills: Customer Experience, Leadership, Operational Excellence, Data-Driven Innovation, Regulatory Compliance
Toronto, Ontario, Canada · Hybrid
The Director, Customer Energy Management & Partnerships brings energy and direction to a portfolio of strategic customers, shaping how Toronto Hydro delivers proactive, end-to-end service—from driving business and econom…
Skills: Customer Management, Project Management, Strategic Planning, Leadership, Problem Solving
Toronto, Ontario, Canada · Hybrid
$124k–$155k/yr
Expected Salary Range: $124055 - $155069 Annually Target Variable Performance Pay: 15% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based …
Skills: Distribution System Planning, Asset Management, Capital Investment Planning, Load Forecasting, Grid Modernization
Toronto, Ontario, Canada · Hybrid
$80k–$101k/yr
Expected Salary Range: $80487 - $100609 Annually Target Variable Performance Pay: 8% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on…
Skills: Financial analysis, Capital planning, Financial reporting, Accounting, IFRS
Toronto, Ontario, Canada · Hybrid
$91k–$114k/yr
Expected Salary Range: $90810 - $113512 Annually Target Variable Performance Pay: 8% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on…
Skills: Executive support, Strategic planning, Project management, Stakeholder management, Digital transformation
Toronto, Ontario, Canada · Hybrid
$104k–$147k/yr
Expected Salary Range: $104097 - $146959 Annually Target Variable Performance Pay: 8% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based o…
Skills: Electrical distribution systems, Distribution planning analysis, Business case development, Project management, Data analytics
Toronto, Ontario, Canada · Hybrid
$132k–$166k/yr
Expected Salary Range: $132403 - $165504 Annually Target Variable Performance Pay: 25% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based …
Skills: Grid planning, Utility planning, Asset management, Capital investment planning, Distribution system planning
Toronto, Ontario, Canada · On-site
$43/hr–$56/hr
Expected Salary Range: $43.95 - $56.08 Hourly The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate…
Skills: Hydraulics, Welding, Preventative maintenance, Diagnostic tools, Engine systems
Toronto, Ontario, Canada · Hybrid
$101k–$126k/yr
Expected Salary Range: $100943 - $126179 Annually Target Variable Performance Pay: 10% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based …
Skills: Emergency management, Business continuity, Governance, Risk management, Stakeholder engagement
Toronto, Ontario, Canada · On-site
$44/hr–$60/hr
Expected Salary Range: $44.76 - $60.31 Hourly The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate…
Skills: Electrical distribution systems, Troubleshooting, Powerline maintenance, Splicing, Terminating conductors
Toronto, Ontario, Canada · Hybrid
WORK ILLUSTRATION Reporting to the Vice President, Marketing & Public Affairs, the Director, Community Relations provides strategic leadership for community engagement, public consultation, issues management, and stakeho…
Skills: Community Engagement, Stakeholder Relations, Public Consultation, Issues Management, Strategic Communication
Toronto, Ontario, Canada · Hybrid
WORK ILLUSTRATION: Reporting to the Vice President, Marketing & Public Affairs, the Director, Marketing, Communications & Brand provides strategic leadership for Toronto Hydro’s marketing, corporate communications, media…
Skills: Strategic Leadership, Corporate Communications, Media Relations, Brand Management, Crisis Communications
Toronto, Ontario, Canada · Hybrid
$91k–$114k/yr
Expected Salary Range: $90810 - $113512 Annually Target Variable Performance Pay: 8% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on…
Skills: Communications planning, Customer service, Stakeholder management, Negotiation, Project management
Toronto, Ontario, Canada · Hybrid
$147k–$184k/yr
Expected Salary Range: $147140 - $183925 Annually Target Variable Performance Pay: 25% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based …
Skills: Utility Engineering, Project Delivery, Stakeholder Management, Commercial Negotiations, Contract Administration
Toronto, Ontario, Canada · Hybrid
$147k–$184k/yr
Expected Salary Range: $147140 - $183925 Annually Target Variable Performance Pay: 25% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based …
Skills: Capital Project Management, Customer Project Execution, People Leadership, Contract Administration, Stakeholder Management
Toronto, Ontario, Canada · Hybrid
$104k–$147k/yr
Expected Salary Range: $104097 - $146959 Annually Target Variable Performance Pay: 8% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based o…
Skills: Electrical Distribution Design, Root Cause Analysis, Project Management, Quality Assurance, Technical Specification Development
Toronto, Ontario, Canada · Hybrid
The Director, Corporate Accounting & External Reporting is a pivotal finance leader at Toronto Hydro, responsible for shaping the organization's financial narrative and strengthening the trust that regulators, investors,…
Skills: External Financial Reporting, Technical Accounting, IFRS, Financial Governance, Internal Controls
Toronto, Ontario, Canada • On-site
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The dispatcher facilitates communication between internal and external stakeholders while managing outage management systems and field resource assignments. They are responsible for cataloging service events, maintaining accurate records, and ensuring timely responses to customer needs in a 24/7 environment.
Candidates must possess a minimum of a college diploma or university degree, with a preference for electrical engineering or business backgrounds. At least 1-2 years of related experience in a customer service or dispatching environment is required.
Expected Salary Range: $41.9 - $52.68 Hourly
The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.
The Customer & Power System Logistics (CPSL) Dispatcher receives, interprets, prioritizes and facilitates the passage of information from, to, and between internal and external customers by using a variety of information systems such as, but not limited to: outage management systems (OMS), internet based applications, telephone, radio, fax etc. The Dispatcher monitors and updates systems, validates and catalogues customer service events, assigns the appropriate field resources to the appropriate work order/event, maintains written and computerized records, provides communication updates, (internal/external) to customers and internal stakeholders. The Dispatcher provides information as applicable to Toronto Hydro customers and if applicable, can be the central point of contact for field crews to report information, obtain approvals/provide notice and to report accidents. The Dispatcher position runs on a rotating 24/7, 365 days/year shift schedule.
This posting is to fill up to 2 number of positions, at least one of which is an existing vacancy. Toronto Hydro reserves the right, in alignment with the applicable collective agreement, to finalize the number of positions filled.
To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:
Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.
Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email [email protected] or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.
Toronto Hydro owns and operates an electricity distribution system that delivers electricity to approximately 793,000 customers in the city of Toronto. We serve the largest city in Canada and distribute approximately 18 per cent of the electricity consumed in the province of Ontario. We're committed to delivering excellent customer service, providing a safe and reliable supply of electricity, and delivering long-term value to the City of Toronto. Join our Talent Community to be notified of opportunities matching your skills and interests: torontohydro.com/talentcommunity
Offices: 14 Carlton St, Toronto, ON M5B 1K5, CA · 500 Commissioners St, Toronto, Ontario M4M 3N7, CA · 71 Rexdale Blvd, Toronto, Ontario M9W 1P1, CA · 715 Milner Ave, Scarborough, Ontario M1B 3C3, CA
Toronto Hydro owns and operates an electricity distribution system that delivers electricity to approximately 793,000 customers in the city of Toronto. We serve the largest city in Canada and distribute approximately 18 per cent of the electricity consumed in the province of Ontario. We're committed to delivering excellent customer service, providing a safe and reliable supply of electricity, and delivering long-term value to the City of Toronto. Join our Talent Community to be notified of opportunities matching your skills and interests: torontohydro.com/talentcommunity
Offices: 14 Carlton St, Toronto, ON M5B 1K5, CA · 500 Commissioners St, Toronto, Ontario M4M 3N7, CA · 71 Rexdale Blvd, Toronto, Ontario M9W 1P1, CA · 715 Milner Ave, Scarborough, Ontario M1B 3C3, CA
