London, Ontario, Canada · Remote OK
$16/hr–$19/hr
Join TLS as a MomentMaker® Must be located in Canada. Real People, Real Conversations. Every application is reviewed by a real person, and every interview is conducted by a real member of our team. No AI screening, no au…
Skills: Customer Service, Communication Skills, Empathy, Appointment Scheduling, Technology Proficiency
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the first point of contact for customers via phone, email, and chat to provide help and schedule appointments. Record accurate details and follow brand guidelines to ensure a positive customer experience.
Candidates must be located in Canada and have availability for evening and weekend shifts. Strong communication skills and a genuine desire to care for others are required, while customer service experience is considered an asset.
Join TLS as a MomentMaker® Must be located in Canada.
Real People, Real Conversations. Every application is reviewed by a real person, and every interview is conducted by a real member of our team. No AI screening, no automated interviews. When you apply to TLS, you'll be heard by a human, every step of the way.
At TLS, we don’t just answer calls, we create moments.
We’re looking for people who lead with empathy, care deeply about others, and want to make a difference with every interaction.
This is a remote role, and we are based out of London, Ontario. Weekend and evening availability are part of what helps us support our brands when they need us most.
we are currently seeking MomentMakers® for Multiple Brands.
Why You’ll Love Working Here
We believe that connection is at the heart of everything we do.
At TLS, you’ll find:
We’re proud to represent trusted brands like CertaPro Painters, Paul Davis Restoration, California Closets, and First OnSite, helping small businesses succeed in North America.
What You’ll Do
As a MomentMaker® you’ll be the first friendly voice customers hear when they reach out for help. You will:
What You’ll Bring
Experience in customer service is an asset — but a genuine desire to care for others is what really counts.
What Makes TLS Different
At TLS, success isn’t just about numbers, it’s about the way we engage with people
We celebrate great performance, support growth, and build connections that last.
Ready to make your mark?
Apply today and start making moments
Connecting Voices
TLS is a brand experience center devoted to supporting a select group of North American brands in delivering their brand promise We are based in London, Ontario and for the last twenty years we have honed our craft of shepherding customers towards having their needs met and taking customer engagement to a deeper level. We think of ourselves as MomentMakers and believe, profoundly so, that serving is the active ingredient in service, purposeful action brand performance and brand health. A career in brand experience is becoming increasingly valuable as human contact lies at heart of every brand promise. The customer centric orientation our MomentMakers embody is a true differentiator in making our brand partners more successful. Our role is to make lives a little easier, happier and more productive. This is at the heart of what we do. We understand, develop and honor the kind of people that fit our team and focus on their skill development to support our vision.
Offices: 416 - 700 Richmond Street North, London, Ontario N6A 5C7, CA
Connecting Voices
TLS is a brand experience center devoted to supporting a select group of North American brands in delivering their brand promise We are based in London, Ontario and for the last twenty years we have honed our craft of shepherding customers towards having their needs met and taking customer engagement to a deeper level. We think of ourselves as MomentMakers and believe, profoundly so, that serving is the active ingredient in service, purposeful action brand performance and brand health. A career in brand experience is becoming increasingly valuable as human contact lies at heart of every brand promise. The customer centric orientation our MomentMakers embody is a true differentiator in making our brand partners more successful. Our role is to make lives a little easier, happier and more productive. This is at the heart of what we do. We understand, develop and honor the kind of people that fit our team and focus on their skill development to support our vision.
Offices: 416 - 700 Richmond Street North, London, Ontario N6A 5C7, CA
