Grasonville, Maryland, United States · On-site
$75k–$80k/yr
Job DetailsJob Location: Hyatt Place Kent Narrows and Marina - Grasonville, MD 21638Salary Range: $75,000.00 - $80,000.00 SalaryTeam Member Benefits: Medical, Dental and Vision Employer Paid Life Insurance Other Suppleme…
Skills: Staff Management, Budgeting, Event Planning, Customer Service, Scheduling
Weisenberg Township, Pennsylvania, United States · On-site
$7/hr
Job DetailsJob Location: Glasbern Inn - Fogleville, PA 18051Salary Range: $7.00 HourlyWe're seeking enthusiastic individuals to join our team as a part-time Glasbern Restaurant Server. As a Server, you'll be responsible …
Skills: Customer Service, Upselling, Time Management, Mathematical Skills, Interpersonal Skills
Dewey Beach, Delaware, United States · On-site
Job DetailsJob Location: Dewey Beach, DE 19971As a Housekeeper, you'll play a vital role in maintaining cleanliness and orderliness in our establishment. Responsibilities include assisting housekeepers with making beds, …
Skills: Housekeeping, Bed Making, Vacuuming, Cleaning Chemicals, Guest Relations
Dewey Beach, Delaware, United States · On-site
Job DetailsJob Location: Hyatt Place Dewey Beach - Dewey Beach, DE 19971As a Housekeeper, you'll play a vital role in maintaining cleanliness and orderliness in our establishment. Responsibilities include assisting house…
Skills: Housekeeping, Cleaning, Time Management, Attention To Detail, Teamwork
Linthicum, Maryland, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Hyatt House BWI - Linthicum Heights, MD 21090Salary Range: $16.00 - $16.00 Hourly Greet guests in a warm and friendly manner immediately upon interaction. Transport guests safely to and from airp…
Skills: Driving, Guest Relations, Luggage Handling, Transportation Logging, Traffic Law Compliance
Ocean City, Maryland, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: Hyatt Place Ocean City Oceanfront - Ocean City, MD 21842Salary Range: $17.00 - $19.00 HourlyOur House Person, you'll be responsible for maintaining the cleanliness and organization of public hote…
Skills: Cleaning, Guest Relations, Waste Management, Linen Management, Vacuuming
Dewey Beach, Delaware, United States · On-site
Job DetailsJob Location: Surf Club Oceanfront Hotel - Dewey Beach, DE 19971As a Housekeeper, you'll play a vital role in maintaining cleanliness and orderliness in our establishment. Responsibilities include assisting ho…
Skills: Cleaning, Bed Making, Vacuuming, Organization, Teamwork
Allentown, Pennsylvania, United States · On-site
Job DetailsJob Location: The Club at Twin Lakes - Allentown, PA 18104Join our team as a Banquet Server and deliver exceptional service during events and functions. Responsibilities include setting up banquet rooms, servi…
Skills: Food Service, Guest Relations, Banquet Setup, Beverage Service, Complaint Resolution
Dewey Beach, Delaware, United States · On-site
Job DetailsJob Location: Surf Club Oceanfront Hotel - Dewey Beach, DE 19971The Chief Engineer is responsible for the overall maintenance and operation of the hotel’s physical infrastructure. This role includes over…
Skills: HVAC Maintenance, Plumbing, Electrical Systems, Structural Maintenance, Team Leadership
Dewey Beach, Delaware, United States · On-site
Job DetailsJob Location: Surf Club Oceanfront Hotel - Dewey Beach, DE 19971Our Hotel Guest Service Agent, your primary role is to provide exceptional customer service to hotel guests. You'll assist guests with check-in a…
Skills: Customer Service, Check-in/Check-out Procedures, Reservation Management, Bookkeeping, Payment Processing
Lewes, Delaware, United States · On-site
$60k–$70k/yr
Job DetailsJob Location: Hyatt House Lewes Rehoboth Beach - Lewes, DE 19958Salary Range: $60,000.00 - $70,000.00 Salary/yearThe Operations Manager is a hands-on hotel leader responsible for the daily oversight of the Hou…
Skills: Hotel Operations, Housekeeping Management, Engineering Oversight, Preventive Maintenance, Life Safety Compliance
Rehoboth Beach, Delaware, United States · On-site
Job DetailsJob Location: Coast Rehoboth Beach - Rehoboth Beach, DE 19971A line cook is responsible for preparing and cooking food according to recipes and quality standards in a timely manner. They work alongside other k…
Skills: Food Preparation, Cooking, Recipe Adherence, Food Safety, Sanitation Guidelines
Rehoboth Beach, Delaware, United States · On-site
Job DetailsJob Location: Coast Rehoboth Beach - Rehoboth Beach, DE 19971A line cook is responsible for preparing and cooking food according to recipes and quality standards in a timely manner. They work alongside other k…
Skills: Food Preparation, Cooking, Recipe Adherence, Food Safety, Sanitation Guidelines
Allentown, Pennsylvania, United States · On-site
Job DetailsJob Location: Hyatt Place Hyatt House Lehigh Valley - Allentown, PA 18106Our Hotel Guest Service Agent, your primary role is to provide exceptional customer service to hotel guests. You'll assist guests with c…
Skills: Customer Service, Guest Relations, Reservation Management, Payment Processing, Bookkeeping
Allentown, Pennsylvania, United States · On-site
Job DetailsJob Location: Hyatt Place Hyatt House Lehigh Valley - Allentown, PA 18106Our Hotel Guest Service Agent, your primary role is to provide exceptional customer service to hotel guests. You'll assist guests with c…
Skills: Customer Service, Guest Relations, Reservation Management, Payment Processing, Bookkeeping
Fleetwood, Pennsylvania, United States · On-site
Job DetailsJob Location: Moselem Springs Golf Club - Fleetwood, PA 19522We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by t…
Skills: Customer Service, Upselling, Time Management, Mathematical Skills, Interpersonal Skills
Fleetwood, Pennsylvania, United States · On-site
Job DetailsJob Location: Moselem Springs Golf Club - Fleetwood, PA 19522We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by t…
Skills: Customer Service, Upselling, Time Management, Mathematical Skills, Interpersonal Skills
Fleetwood, Pennsylvania, United States · On-site
Job DetailsJob Location: Moselem Springs Golf Club - Fleetwood, PA 19522We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by t…
Skills: Customer Service, Upselling, Time Management, Mathematical Skills, Interpersonal Skills
Fleetwood, Pennsylvania, United States · On-site
Job DetailsJob Location: Moselem Springs Golf Club - Fleetwood, PA 19522We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by t…
Skills: Customer Service, Upselling, Time Management, Mathematical Skills, Interpersonal Skills
Fleetwood, Pennsylvania, United States · On-site
Job DetailsJob Location: Moselem Springs Golf Club - Fleetwood, PA 19522We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by t…
Skills: Customer Service, Upselling, Time Management, Mathematical Skills, Interpersonal Skills
Grasonville, Maryland, United States • On-site
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Oversee daily banquet operations, including staff management, event execution, and room setups. Assist the F&B Director with budgeting, forecasting, and maintaining brand standards to ensure guest satisfaction.
Requires at least two years of experience as a Banquet or F&B Manager, preferably in a hotel setting. An associate or bachelor's degree in hospitality is preferred, along with proficiency in Micros POS and Microsoft Office.
Job DetailsJob Location: Hyatt Place Kent Narrows and Marina - Grasonville, MD 21638Salary Range: $75,000.00 - $80,000.00 SalaryTeam Member Benefits:
Employer Matched 401K
Hotel Room Discounts across multiple brands
Enhanced paid vacation, sick time and holiday pay
Interview, recruit, train, schedule, coach and support Banquet Servers and Housemen, ensuring they perform in accordance with established brand or hotel standards.
Oversees daily operations of the Banquets division, including moving and setting tables, flipping rooms, creatively setting stations, managing staff, and running events.
Assist the F&B Director in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Complete ownership for the ongoing training requirements in the Banquets division.
Lead, develop and support associates to ensure they are performing in accordance with established standards and TKo core values.
Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
Prepare schedules based upon budget & occupancy, assigning duties to workers and scheduling shifts to cover staffing needs.
Conducts performance evaluations that are timely and constructive.
Handles discipline of team members as needed and in accordance with company policy.
Implement effective controls of food, beverage and labor costs.
Ensure compliance with health, safety, sanitation and alcohol awareness standards.
Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.
Monitor and contribute to the control of food & beverage inventories.
Supervise food and beverage service throughout banquet functions to ensure quality service and product quality.
Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Greet and welcome client representatives and guests, responding to requests in a timely, friendly and efficient manner.
Participate in and lead department meetings.
Process banquet checks accurately and efficiently for payment.
Ensure guest satisfaction throughout the meal service.
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Qualifications
Associate or Bachelor’s degree in the hospitality field preferred.
Two Years working as a Banquet Manager and/or F&B Manager, preferably in a hotel.
Extensive knowledge of overall F&B operations.
Micros POS experience preferred.
Proficient with Microsoft Office.
Can communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Must be able to provide outstanding customer service to internal and external guests.
Must have knowledge of departmental operations.
Must have knowledge of computers and training techniques.
Maintain a professional appearance and manner at all times.
Ability to exercise judgment in evaluating situations and in making sound decisions.
Must have strong interpersonal skills and cordial behavior.
Work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
Excellent communication, organization, written and guest relations skills.
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines.
Strong interpersonal skills and a can-do positive attitude.
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills.
Job descriptions and responsibilities are subject to change depending on business needs.
TKo is a full-service Hospitality Management Company
TKo Hospitality, an affiliate of Harvey Hanna and Associates, is a specialized hospitality management company that develops true partnerships with our clients while delivering exceptional results in terms of profitability, market share, guest satisfaction and increased asset value. We tailor our services for the specific needs of each owner based on market conditions, operational performance and ownership goals. Our professional team has over 100 years of combined industry experience dedicated to your asset and the associates at each property. We have extensive brand management experience working with: Marriott Hotels • Hilton Hotels • Hyatt Hotels Starwood Hotels and Resorts • IHG • Choice International • Other independent properties Culture/Values - TKo Hospitality, We Care We Care about our Associates We Care about our Guests We Care about our Owners We Care about our Communities Committed to delivering exceptional results / Accountable to our partners / Respect for each other / Excellence in all we do
Offices: 405 E Marsh Lane, Suite 1, Newport, DE 19804, US · 1301 Coastal Highway, Dewey Beach, DE 19971, US · 402 Ogletown Rd, Newark, Delaware, US · 1 Read St, Dewey Beach, Delaware, US · 1 16th St, Ocean City, Maryland 21842, US
TKo is a full-service Hospitality Management Company
TKo Hospitality, an affiliate of Harvey Hanna and Associates, is a specialized hospitality management company that develops true partnerships with our clients while delivering exceptional results in terms of profitability, market share, guest satisfaction and increased asset value. We tailor our services for the specific needs of each owner based on market conditions, operational performance and ownership goals. Our professional team has over 100 years of combined industry experience dedicated to your asset and the associates at each property. We have extensive brand management experience working with: Marriott Hotels • Hilton Hotels • Hyatt Hotels Starwood Hotels and Resorts • IHG • Choice International • Other independent properties Culture/Values - TKo Hospitality, We Care We Care about our Associates We Care about our Guests We Care about our Owners We Care about our Communities Committed to delivering exceptional results / Accountable to our partners / Respect for each other / Excellence in all we do
Offices: 405 E Marsh Lane, Suite 1, Newport, DE 19804, US · 1301 Coastal Highway, Dewey Beach, DE 19971, US · 402 Ogletown Rd, Newark, Delaware, US · 1 Read St, Dewey Beach, Delaware, US · 1 16th St, Ocean City, Maryland 21842, US
