Berlin, Germany · Hybrid
Your mission We're looking for an experienced Collections & Risk Operations Manager (m/f/d) to take ownership of key financial processes and help advance our mission of giving businesses fair, instant access to capital. …
Skills: Payment Reconciliation, Underwriting, Debt Recovery, B2B Credit, Accounts Receivable
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Manage day-to-day financial operations including payment reconciliation, underwriting, and active debtor communication. Drive operational debt recovery processes and implement automation to improve finance function excellence.
Requires at least 2 years of professional experience in B2B credit, collections, or trade-credit insurance. Must be proficient in Excel/Google Sheets and possess strong communication skills in English (C1) and German (B2).
We're looking for an experienced Collections & Risk Operations Manager (m/f/d) to take ownership of key financial processes and help advance our mission of giving businesses fair, instant access to capital.
In this role, you'll own day-to-day financial operations and play a crucial part in payment reconciliation, underwriting, and customer communication - all while ensuring compliance and supporting our broader finance initiatives.
As an integral member of the finance team, you'll support the core risk and collections leads in their daily work: managing underwriting, driving operational debt recovery processes, active debtor communication, and collaborating cross-functionally to back business decisions with accurate, timely insights.
You'll also help us advance continuous improvement, automation, and operational excellence across the finance function.
If you're a proactive finance professional with at least two years of relevant experience and a hands-on approach, we'd love to hear from you.
WHAT YOU WILL DO
Clarify open items and disputes with merchants and bring findings to customer success
Respond to debtor inquiries (written and phone) and conduct active outbound outreach
Follow up on open collections tickets through the dunning ladder
Validate incoming invoices against defined policy guardraisl
Manage invoice corrections with merchants through to closure
Handle manual risk approvals within defined policy guardrails
Monitor the active receivable portfolio, flag deteriorating exposure and draft recommendations for action
Take on an ownership project over the term (e.g., reporting automation, dispute root-cause analysis)
At least 2 years of professional experience in B2B credit, AR/AP, collections, or trade-credit insurance.
Advanced proficiency with Excel/ Google Sheets (pivot tables, lookups) and general MS Office/Workspace tools.
Excellent attention to detail, problem-solving ability, and analytical mindset
Excellent communication skills, with English at C1 level and German at B2 level.
A Bachelor's degree, preferably in Finance, Business Law, or a related field.
Experience in business lending, Buy-Now-Pay-Later, payments, or ML-driven credit decisioning.
Fluency in French, Italian, or Spanish (C1 level)
We ask you for nothing less than to help us to make a lasting change in how businesses do business. It's an invitation to an exciting journey with complex challenges, hard work and all the support needed to succeed as a team. Here is what we have for you:
Minimum 28 days of holiday per year
Dedicated personal development budget
Permanent contract from the start
Home office equipment support
Choose your own hardware
Flexible Benefit package (Spendit)
Referral bonus
Tilta Swag
Company offsites
Berlin Office with Barista
.. and most of all, growth opportunities
Building the technology that brings frictionless payment terms to B2B marketplaces and merchants.
With Tilta’s modular plug & pay B2B payment infrastructure you can piece together your white-labeled payment solution and help your B2B customers buy now and pay later.
Offices: Berlin, DE
Building the technology that brings frictionless payment terms to B2B marketplaces and merchants.
With Tilta’s modular plug & pay B2B payment infrastructure you can piece together your white-labeled payment solution and help your B2B customers buy now and pay later.
Offices: Berlin, DE
