Lubbock, Texas, United States · Remote Solely
Description Call Center Representative | Communication Assistant Fully Remote, TX Opportunity to Work-from-Home Full-Time & Part-Time $14.00 per hour 18 years or older Have you ever felt like being a part of something gr…
Skills: Communication Skills, Typing, Customer Service, Transcription, Grammar
Moorhead, Minnesota, United States · Remote Solely
Description Call Center Representative | Communication Assistant Fully Remote, MN Opportunity to Work-from-Home Full-Time & Part-Time $14.00 per hour 18 years or older Have you ever felt like being a part of something gr…
Skills: Communication Skills, Typing, Customer Service, Transcription, Grammar
Santa Rosa, California, United States · On-site
$30/hr–$35/hr
Description Field Operations Specialists work directly with customers based on their need of specialized telephone equipment; educating the community about programs and services, and providing in-home assessment and serv…
Skills: Customer Service, American Sign Language, Technical Support, Community Outreach, Case Documentation
Redding, California, United States · On-site
$30/hr–$35/hr
Description Field Operations Specialists work directly with customers based on their need of specialized telephone equipment; educating the community about programs and services, and providing in-home assessment and serv…
Skills: Customer Service, ASL, Technical Support, Case Management, Community Outreach
Arcata, California, United States · On-site
$21/hr–$26/hr
Description Supports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The DDTP…
Skills: Customer Service, Technical Support, Troubleshooting, Database Management, MS Office
Claremont, California, United States · On-site
$21/hr–$26/hr
Description Supports the California Field Operations Coordinator for the Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The …
Skills: Customer Service, Technical Support, Troubleshooting, Database Management, MS Office
Redding, California, United States · On-site
$21/hr–$26/hr
Description Supports the California Field Operations Coordinator for the Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The …
Skills: Customer Service, Technical Support, Troubleshooting, Database Management, MS Office
Bakersfield, California, United States · On-site
$21/hr–$26/hr
Description Supports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The DDTP…
Skills: Customer Service, Technical Support, Troubleshooting, Database Management, MS Office
Reno, Nevada, United States · On-site
$48k–$55k/yr
Description The Case Manager provides individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention. This role ensures that clients …
Skills: Case Management, Client Advocacy, Crisis Intervention, American Sign Language, Cultural Competency
Lubbock, Texas, United States • Remote Solely
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Facilitate telephone communication between deaf, hard of hearing, or speech-impaired individuals and hearing individuals. Relay calls via TTY and other communication software to ensure accessibility.
Requires a high school diploma, minimum typing speed of 50-60 wpm, and residency in Texas. Candidates must have a quiet home office with a hard-wired high-speed internet connection.
Description
Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you.
CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees.
To get a glimpse of making and receiving a TTY call, Click Here
CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative (Communication Assistant) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives (Communication Assistants) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals.
See what others have to say about CSD Contact Centers: Telephone Relay Service click here
Upcoming Training Class: August 24, 2026 (3-4 weeks virtual training)
Requirements
A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network.
Knowledge, Skills, and Abilities:
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:
Residency Requirement: Candidates for this role must live and work in Texas.
Our training is conducted fully online. Training classes run on a Monday - Friday schedule for the span of 3-4 weeks from 9:00 AM - 3:00 PM. Attendance to all hours of the training class is required - NO exceptions.Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing [email protected]. Current employees of CSD who may need a reasonable accommodation should make their request to the People & Culture Team.
Communication Service for the Deaf, Inc. is an Equal Opportunity-Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.
Communication Service for the Deaf, Inc. (CSD) is a private, nonprofit organization dedicated to creating and providing technologies and services that benefit the deaf and hard of hearing community. CSD's mission is to create greater opportunities for deaf and hard of hearing individuals to reach their full potential. Through global leadership and the development of innovative technologies, CSD provides tools conducive to a positive and fully integrated life. CSD helps break through the barriers created for deaf and hard of hearing people due to lack of communication access. We understand the importance of effective communication, and we appreciate the value of a qualified interpreter. With staff who know the needs of the deaf and hard of hearing firsthand, CSD has been a leading human services and technology innovator from the very beginning. Past and present employees—as well as our national network of supporters—are invited to join the CSD company group by going to the following link: http://www.linkedin.com/groupRegistration?gid=127823
Offices: 2028 E Ben White Blvd, #240-5250, Austin, Texas 78741, US
Communication Service for the Deaf, Inc. (CSD) is a private, nonprofit organization dedicated to creating and providing technologies and services that benefit the deaf and hard of hearing community. CSD's mission is to create greater opportunities for deaf and hard of hearing individuals to reach their full potential. Through global leadership and the development of innovative technologies, CSD provides tools conducive to a positive and fully integrated life. CSD helps break through the barriers created for deaf and hard of hearing people due to lack of communication access. We understand the importance of effective communication, and we appreciate the value of a qualified interpreter. With staff who know the needs of the deaf and hard of hearing firsthand, CSD has been a leading human services and technology innovator from the very beginning. Past and present employees—as well as our national network of supporters—are invited to join the CSD company group by going to the following link: http://www.linkedin.com/groupRegistration?gid=127823
Offices: 2028 E Ben White Blvd, #240-5250, Austin, Texas 78741, US
