Riverside, California, United States · Hybrid
$21/hr–$31/hr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Patient Assessment, Care Planning, Patient Advocacy, Chronic Disease Management, Benefits Navigation
Long Beach, California, United States · Hybrid
$148k–$214k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Product Management, VOC Platform Ownership, Program Execution, Data Analysis, Cross-Functional Leadership
San Diego, California, United States · Hybrid
$125k–$216k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Patient Assessment, Treatment Planning, Patient Education, Interdisciplinary Collaboration, Quality Improvement
Long Beach, California, United States · Hybrid
$106k–$183k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Java, .Net APIs, HL7, FHIR, EDI X12
Long Beach, California, United States · On-site
$92k–$134k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: HR Shared Services, Team Leadership, Benefits Administration, Compensation Management, Payroll
Long Beach, California, United States · Hybrid
$92k–$134k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Clinical Auditing, Regulatory Compliance, Team Supervision, Analytical Thinking, Critical Thinking
California, Missouri, United States · Remote OK
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Telemarketing, Healthcare Sales, Customer Service, Medicare Eligibility Verification, CRM Management
Los Angeles, California, United States · Hybrid
$70k–$75k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Sales, Marketing, Bilingual Vietnamese, Bilingual Korean, CRM
Long Beach, California, United States · Hybrid
$92k–$159k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Product Management, Program Management, Health Plan Operations, Agile Delivery, Backlog Management
Long Beach, California, United States · Remote OK
$20/hr–$27/hr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Data Entry, Medical Terminology, Utilization Management, ICD-9 Coding, CPT Coding
San Francisco, California, United States · Hybrid
$92k–$134k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Outside Sales, Community Outreach, Medicare Knowledge, Strategic Networking, Lead Generation
Tucson, Arizona, United States · On-site
$125k–$179k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Primary Care, Chronic Disease Management, Patient Assessment, Telephonic Triage, Wound Care
Covina, California, United States · On-site
$125k–$179k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Primary Care, Chronic Disease Management, Patient Assessment, Telephonic Triage, Wound Care
Los Angeles, California, United States · Hybrid
$38/hr–$61/hr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Case Management, Health Assessments, Care Planning, Bilingual English/Korean, Patient Education
Houston, Texas, United States · Hybrid
$69k–$70k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Sales Presentations, Lead Generation, CRM Management, Relationship Building, Member Retention
Long Beach, California, United States · Hybrid
$70k–$84k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Utilization Management, Leadership, Problem Solving, Communication, Interpersonal Skills
Riverside, California, United States · Hybrid
$44/hr–$61/hr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Care Management, Case Management, Clinical Assessment, Patient Education, Medication Reconciliation
Long Beach, California, United States · Hybrid
$125k–$181k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Product Strategy, Product Roadmap Development, Product Discovery, User Research, Workflow Mapping
Long Beach, California, United States · Hybrid
$125k–$181k/yr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Program Management, Project Planning, Stakeholder Communication, Risk Mitigation, Quantitative Analysis
California, Missouri, United States · Remote OK
$30/hr–$42/hr
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we sti…
Skills: Sales Operations, Commission Management, Data Validation, Process Improvement, Cross-functional Collaboration
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Conduct in-home and telephonic visits to assess patients and identify barriers to care. Develop and implement care plans while advocating for patients to access necessary healthcare resources and benefits.
Requires a High School Diploma and 2-3 years of experience in managed care or case management. A valid driver's license and reliable transportation are mandatory for frequent travel in the assigned area.
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
Position will work remote & in the field about 50% of the time in Riverside, CA & the surrounding areas
Enhance seniors’ ability to manage their health and live independently by working with the care team to conduct home visits and patient assessments, advocating on behalf of the patient, communicating with the rest of the care team, and developing and implementing successful plans of care.
Conducts in-home or telephonic visits to assess the patient and home environment to identify physical, social, emotional, and knowledge barriers to optimal care and adherence to clinical recommendations.
Develops and implements a plan to address identified barriers in collaboration with patient, family and care team.
Advocates for patients and families to help them receive the healthcare and assistance they need to remain as healthy as possible. Successfully helps patients and families to identify and utilize benefits and resources, including MediCal or SNP, drug subsidies, housing assistance or low-cost housing options, and transportation or caregiving.
Supports advanced care planning and goals-of-care conversations, helping patients and families to set realistic goals given the patient’s medical condition. Educates patients and families on chronic disease management, health system navigation, and other health topics.
Helps patients to coordinate primary or specialty care, lab, imaging or other health care appointments and transportation to/from these appointments.
Exhibits strong interpersonal, critical thinking and analytical skills through positive communication and formation of strong working relationships with patients, caregivers, care team, and community agencies. Demonstrates excellent organizational, decision-making and prioritization skills as demonstrated by problem-solving and successful outcomes.
Completes timely and accurate documentation in multiple computer systems to record assessments, observations and corresponding documentation, including care plans, and progress notes.
Enhances skills and knowledge by participating in educational offerings, team case conferences and training, per department guidelines.
Comprehensive knowledge of community and public resources serving the client population. Utilizes and adheres to department desktop procedures, workflows, job aids and training material. Identifies barriers to work processes and brings to the attention of the supervisor/manager.
Maintains the client‘s right to privacy and protects SCAN and Medical Group operations by keeping patient information confidential.
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.
High School Diploma or equivalent experience. Associate's Degree or equivalent experience preferred.
Community Health Worker Certificate preferred.
Training or education in social work or benefits navigation preferred.
Travel 50+% of the time in the assigned area- Must have a valid driver’s license, automobile insurance and reliable transportation.
2-3 years of related experience in managed care, healthcare environment, lived experience or case management.
1+ year working with seniors, conducting home visits, and working remotely strongly preferred.
Bilingual Spanish proficiency is preferred but not required. Candidates without bilingual skills will be given full consideration based on their qualifications, experience, and ability to perform the essential functions of the role. (Test will be administered to assess proficiency if applicable.)
Technical expertise - Basic technical skills for functional area
Problem Solving - Basic problem-solving skills
Communication - Good communication and interpersonal skills
Ability to work as part of a team
Decision-making skills
Oral and written communication skills
Customer/client orientation
Interpersonal skills
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
Base salary range: $21.78 to $31.52 per hour
Work Mode: Remote/Field
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match and contribution
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
#LI-CS2
#LI-Remote
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
SCAN is a mission-driven organization that is tackling some of the biggest issues in health care for older adults.
About SCAN Keeping Seniors Healthy and Independent–that’s been our mission for more than 40 years. Founded in Long Beach, CA in 1977 by a group of senior activists committed to improving access to the care and services they needed as they aged, SCAN is a recognized leader in senior care. As one of the nation’s largest not-for-profit Medicare Advantage plans, SCAN also provides a range of community services, including the innovative programs of Independence at Home and robust community education and community giving. The SCAN mission is not something that just hangs on the wall, it’s a commitment understood and embraced by every employee. We believe in supporting our employees so they, in turn, can support our members as well as seniors and caregivers in the communities we serve. That means providing training, tools and opportunities for growth—and rewarding jobs well done. Our employees enjoy: - A competitive compensation and benefits program - An annual employee bonus program - Generous paid-time-off (PTO) - Ten paid holidays per year - Excellent 403(b) Saving Plan, providing up to 4% match and vesting after three years - Casual attire . . . wear jeans every day!! - A work-life balance and much more! Want to learn more about SCAN? Visit us at scanhealthplan.com
Offices: Long Beach, California 90806, US
SCAN is a mission-driven organization that is tackling some of the biggest issues in health care for older adults.
About SCAN Keeping Seniors Healthy and Independent–that’s been our mission for more than 40 years. Founded in Long Beach, CA in 1977 by a group of senior activists committed to improving access to the care and services they needed as they aged, SCAN is a recognized leader in senior care. As one of the nation’s largest not-for-profit Medicare Advantage plans, SCAN also provides a range of community services, including the innovative programs of Independence at Home and robust community education and community giving. The SCAN mission is not something that just hangs on the wall, it’s a commitment understood and embraced by every employee. We believe in supporting our employees so they, in turn, can support our members as well as seniors and caregivers in the communities we serve. That means providing training, tools and opportunities for growth—and rewarding jobs well done. Our employees enjoy: - A competitive compensation and benefits program - An annual employee bonus program - Generous paid-time-off (PTO) - Ten paid holidays per year - Excellent 403(b) Saving Plan, providing up to 4% match and vesting after three years - Casual attire . . . wear jeans every day!! - A work-life balance and much more! Want to learn more about SCAN? Visit us at scanhealthplan.com
Offices: Long Beach, California 90806, US
