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Jobs at Miral (Now Hiring) — 10 open

Miral logoMiral

Guest Services Associate

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Entry level

At Miral Experiences, we don’t just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world’s most iconic attractions, including Ferrari World Abu Dhabi, Wa…

Skills: Guest Relations, Point of Sale (POS), Cash Handling, Upselling, Conflict Resolution

Miral logoMiral

Data Operations Senior Engineer

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Mid level

Join Us at Miral Experiences At Miral Experiences, we don’t just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world’s most iconic attractions, includin…

Skills: SQL, ETL/ELT Pipelines, Google Cloud, Azure, Microsoft Fabric

Miral logoMiral

Government Sales Assistant Manager

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Entry level

This position is responsible for the business development with existing and potential customers to achieve sales target and market share. Identify, manage and secure existing and new accounts and continue to maintain a h…

Skills: Business Development, Account Management, CRM, Sales Forecasting, Negotiation

Miral logoMiral

Demi Chef De Partie - Pastry

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Mid level

Join us at Miral Experiences! Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes so…

Skills: Pastry Cooking, Food Preparation, Cost Control, Kitchen Operations, Garnishing

Miral logoMiral

Food & Beverage Associate

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Entry level

Join us at Miral Experiences! Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes so…

Skills: Customer Service, Cash Handling, Upselling, Suggestive Selling, Food and Beverage Knowledge

Miral logoMiral

Operations Associate

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Entry level

Opportunity for Emirati Talent Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes s…

Skills: Customer Service, Communication, Teamwork, Machinery Operation, Safety Management

Miral logoMiral

Operations Associate

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Entry level

Opportunity for Emirati Talent Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes s…

Skills: Customer Service, Communication, Teamwork, Machinery Operation, Safety Management

Miral logoMiral

Commis

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Mid level

Join Us at Miral Experiences Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes som…

Skills: Pastry, Food Preparation, Knife Skills, HACCP, Kitchen Equipment Operation

Miral logoMiral

Director DTD Business Partnership

United Arab Emirates · On-site

Senior+

Are you passionate about harnessing data to power business transformation? We're looking for a visionary Director Business Partnership to connect business strategy with data-driven insights and lead impactful change acro…

Skills: Stakeholder Management, Data Storytelling, Power BI, Tableau, SQL

Miral logoMiral

Rides Technician

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

Mid level

JOB OVERVIEW: To ensure smooth and efficient operation of the Miral Experiences Leisure Facilities in the Technical Services Rides Department in relation to the Company Core Process; thus, directly impacting on the maint…

Skills: Preventive Maintenance, Corrective Maintenance, Electrical Troubleshooting, Mechanical Troubleshooting, Reading Schematic Diagrams

Miral logo

Guest Services Associate

Miral

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates • On-site

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Entry level

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  • Full-time
  • high school
  • Posted 23h ago
  • ~40 hrs/week

Responsibilities

Welcome guests and manage operational areas including ticket sales, queue lanes, and lost and found. Provide detailed information on attractions and promotions while ensuring a high-quality guest experience and safety.

Requirements

Requires English proficiency, basic computer knowledge, and a genuine willingness to engage with guests. Experience in theme parks or water parks and a higher secondary education are desired.

Full job description

At Miral Experiences, we don’t just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world’s most iconic attractions, including Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island.

About the Guest Services Associate Role:

  • Welcome guests in a friendly and professional manner
  • Engage each guest as a unique individual and listen attentively to their requests
  • Manage and maintain queue lanes efficiently 
  • Sell tickets and other products via a computerized Point of Sale (POS) system
  • Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies 
  • Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
  • Maintain awareness and adherence to company’s cash handling policies 
  • Maintain knowledge and awareness of ongoing promotions 
  • Provide pricing, promotion, shows, rides & attractions information and suggestions to guests, keeping them well informed to enhance/maximize the guest experience 
  • Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
  • Proactively anticipate, listen to guest’s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company’s guest complaint policy 
  • Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
  • Efficiently manage all guest services operational areas 
  • Manage lost and found counter according to company’s lost and found policy 
  • Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
  • Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
  • Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather (YWW)
  • Fondly bid farewell to all guests exiting the park
     

Essential:

  • English proficiency (spoken & written)
  • Basic computer knowledge
  • Ability and genuine willingness to entertain/engage guests 
  • Flexibility
  • High levels of respect and integrity
     

Desirable:

  • Theme park/water park experience
  • Higher secondary or equivalent

 


Miral Experiences

Related keywords

Guest ServicesTheme ParkWater ParkPOS SystemCash ControlUpsellingCross-sellingGuest ExperienceHospitalityCustomer SatisfactionAbu DhabiMiral Experiences

About Miral

LinkedInVisit site

We Create Immersive Destinations and Experiences. #WeAreMiral

Industry
Entertainment Providers
Company size
51-200 employees
Founded
2011
Headquarters
Abu Dhabi
LinkedIn followers
95,048

Abu Dhabi’s driving force behind immersive destinations and memorable experiences within the leisure, entertainment and tourism industry. From record-breaking theme parks to captivating waterfront locations and world class hotels, we take ambitious and diverse leisure, tourism & entertainment experiences from conception through development, to management and promotion & sales. Ranked in Construction Week ME’s Top 50 GCC developers for 2023! #WeAreMiral

Offices: Opp. Warner Bros. World - Yas Island, Abu Dhabi, PO BOX 147774, AE

Media and EntertainmentLeisureAsset ManagementTourismTravel
View all jobs at Miral

About Miral

LinkedInVisit site

We Create Immersive Destinations and Experiences. #WeAreMiral

Industry
Entertainment Providers
Company size
51-200 employees
Founded
2011
Headquarters
Abu Dhabi
LinkedIn followers
95,048

Abu Dhabi’s driving force behind immersive destinations and memorable experiences within the leisure, entertainment and tourism industry. From record-breaking theme parks to captivating waterfront locations and world class hotels, we take ambitious and diverse leisure, tourism & entertainment experiences from conception through development, to management and promotion & sales. Ranked in Construction Week ME’s Top 50 GCC developers for 2023! #WeAreMiral

Offices: Opp. Warner Bros. World - Yas Island, Abu Dhabi, PO BOX 147774, AE

Media and EntertainmentLeisureAsset ManagementTourismTravel
View all jobs at Miral

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