Sayre, Pennsylvania, United States · On-site
Healthcare starts with people, and great service makes all the difference. Join our Guthrie team and play a vital role in supporting the healthcare system by providing accurate information, resolving concerns, and ensuri…
Skills: Customer Service, Sales, Marketing, Data Compilation, Report Creation
Sayre, Pennsylvania, United States · On-site
Position Summary: The Information Services (IS) Applications Project Manager (PM) is responsible for the selection, planning, implementation, evaluation, end‐user (user) support and vendor relations service management of…
Skills: Project Management, Vendor Relations, User Support, Healthcare Applications, Budget Management
Vestal, New York, United States · On-site
$39/hr–$54/hr
Part-Time RN Case Manager – Flexible Schedule | Home Care (Vestal, NY) | Up to $5K Bonus! Join Guthrie Home Care NY in Vestal as a Part-Time RN Case Manager (32 hours/week) and enjoy the autonomy to structure your day ba…
Skills: Case Management, Patient Care Planning, Acute Triage, Blood Draws, Wound Care
Sayre, Pennsylvania, United States · On-site
Up to $25,000 sign on bonus for qualified Registered Nurses! Position Details: Full Time - 12 hour Nights - 36 hours a week - Robert Packer Hospital – 8 NW unit Department Details: 8 NW is a Cardiac Telemetry Unit with 2…
Skills: Cardiac Telemetry, Patient Assessment, Care Planning, Acute Care Nursing, Electronic Health Records
Sayre, Pennsylvania, United States · On-site
Up to $50,000 sign on bonus for qualified Registered Nurses! Position Details: Full Time - 12 hour Nights - 36 hours a week - Robert Packer Hospital – Behavioral Health Sciences unit Department Details: Behavioral Health…
Skills: Nursing Care, Patient Assessment, Care Planning, Patient Advocacy, Interdisciplinary Collaboration
Sayre, Pennsylvania, United States · On-site
Join Our Team at Guthrie Robert Packer Hospital: Where Compassion Meets Innovation Are you a passionate Registered Nurse ready to make a meaningful impact? Guthrie Robert Packer Hospital in Sayre, PA, is calling dedicate…
Skills: Acute Care Nursing, Patient Assessment, Care Planning, Telemetry, Bedside Care
City of Binghamton, New York, United States · On-site
$32/hr–$51/hr
This position is eligible for up to a $30,000 Sign-on Bonus and up to $20,000 in Student Loan Reimbursement! Position Summary: To perform respiratory therapy treatment modalities, patient assessments, and life support in…
Skills: Respiratory Therapy, Mechanical Ventilation, Patient Assessment, Life Support Interventions, Endotracheal Intubation
Village of Johnson City, New York, United States · On-site
$37/hr–$59/hr
This position is eligible for up to a $15,000 Sign-on Bonus! Position Summary: The incumbent shall be responsible for providing a full range of physical therapy services including assessment, treatment planning and thera…
Skills: Patient Assessment, Treatment Planning, Therapeutic Interventions, Rehabilitation, Patient Education
City of Binghamton, New York, United States · On-site
$39/hr–$54/hr
Up To $50,000 Sign On Bonus For Qualified RNs! Position Summary: The Registered Nurse (RN) provides professional, comprehensive nursing care for patients in an acute care environment. Accountable for the delivery of coor…
Skills: Acute Care Nursing, Patient Assessment, Care Planning, Patient Advocacy, Electronic Health Records
Tunkhannock, Pennsylvania, United States · On-site
This position qualifies for a Sign on Bonus of $15,000.00 for those that are eligible. ($7,500.0 for those with less than one year of experience). Position Summary: Assist physician with duties necessary to support the n…
Skills: Patient Triage, Medication Reconciliation, Injection Administration, Sterile Field Setup, Surgical Assistance
Sayre, Pennsylvania, United States · On-site
Tired of nights, weekends, and call? Transition into surgical nursing with a weekday schedule — and earn up to a $25,000 sign-on bonus. Guthrie is seeking a Registered Nurse (RN) to join our General Surgery Clinic team i…
Skills: Patient Assessment, Care Planning, Surgical Nursing, Patient Advocacy, Electronic Health Records
City of Binghamton, New York, United States · On-site
$17/hr–$24/hr
Position Summary: Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of ph…
Skills: Patient Care, Vital Signs Monitoring, Specimen Collection, EKG, Safe Patient Handling
Cortland, New York, United States · On-site
$17/hr–$23/hr
Position Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist wi…
Skills: Customer Service, Medical Scheduling, Patient Registration, Insurance Verification, Medical Terminology
Cortland, New York, United States · On-site
$20/hr–$31/hr
Summary Under the supervision and/or direction of a Registered Professional Nurse or Licensed Practical Nurse, performs various duties assisting in the care and treatment of patients/residents in accordance with establis…
Skills: Patient Care, Vital Signs Monitoring, Infection Control, Patient Transport, Documentation
Cortland, New York, United States · On-site
$20/hr–$31/hr
Sign on Bonus up to $5,00 Summary Under the supervision and/or direction of a Registered Professional Nurse or Licensed Practical Nurse, performs various duties assisting in the care and treatment of patients/residents i…
Skills: Patient Care, Vital Signs Monitoring, Infection Control, Documentation, Emergency Preparedness
Cortland, New York, United States · On-site
Position Summary: Responsible for the delivery of resident care through the nursing process of planning, implementation, and evaluation. Guides resident teaching and the activities of ancillary personnel while maintainin…
Skills: Nursing Process, Resident Care, Medication Administration, Patient Education, Infection Control
City of Binghamton, New York, United States · On-site
$37/hr–$53/hr
This is a Full Time day shift RN position with Radiology. Monday through Friday, 8 hour day shifts with on call requirements. Department description: Radiology nursing has a variety of skills and responsibilities. Admitt…
Skills: Patient Assessment, Sedation Administration, Patient Education, Procedural Nursing, Critical Judgment
Towanda, Pennsylvania, United States · On-site
Position Summary: Under the direction of the Food Production supervisor maintains quality and correct quantity of food items served to patients, cafeteria customers. Understands that patient needs are paramount and that …
Skills: Large Scale Cooking, Dietary Management, Food Preparation, Standardized Recipes, Sanitization
City of Binghamton, New York, United States · On-site
$39/hr–$54/hr
Earn up to a $25,000 sign-on bonus while building advanced critical care experience across both the ICU and Emergency Department at Guthrie Lourdes Hospital—all on a consistent day shift schedule. Looking for variety in …
Skills: Critical Care Nursing, ICU Nursing, Emergency Department Nursing, Patient Assessment, Care Planning
City of Binghamton, New York, United States · On-site
$40/hr–$54/hr
Earn Up to a $25,000 Sign‑On Bonus — Join the Cardiac Telemetry RN Team in a Full Time Time night capacity at Lourdes Hospital! Why This Role & Guthrie? Cardiac Telemetry (3 Telemetry) is a 25-30 bed acute care unit at G…
Skills: Cardiac Telemetry, Acute Care Nursing, Patient Assessment, Care Planning, Stroke Care
Sayre, Pennsylvania, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Service/Account Representative will assist in updating accounts and provide excellent customer service while promoting Occupational Medicine services. Responsibilities include managing client relationships, conducting surveys, and collaborating with the Sales Marketing Representative.
A high school education is required, with an associate degree preferred. Candidates should have one to two years of customer service experience or an AAS degree.
Healthcare starts with people, and great service makes all the difference. Join our Guthrie team and play a vital role in supporting the healthcare system by providing accurate information, resolving concerns, and ensuring a seamless experience.
Why Choose Guthrie:
Recognized as a Top Healthcare Employer:
Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well‑being, including:
Schedule & Coverage:
Full Time, Day Shift
Position Summary:
Assist the Sales and Marketing Representative in updating accounts and other internal customer service functions while providing excellent customer service for both intern and external customers. Provide proactive and reactive sales of Occupational Medicine services to both internal and external customers.
Education, License & Cert:
High School education, Associates Degree or higher preferred.
Experience:
One to two years customer service experience and/or AAS degree preferred.
Essential Functions:
1. Responsible for learning OSHA and other Occupational Medicine and industrial regulations. (DOT, NEPA, NFPA, NIOSH, CAHOC, etc.)
2. Responsible for assisting the Sales Marketing Representative in setting up new accounts in Epic, database, Microsoft Word profile, and eScreen 123 according to the individualized plan discussed with client.
3. Create a mechanism to make sure existing accounts are reviewed and updated on an annual basis.
4. Update current accounts in the above‐mentioned computer systems after reviewing the account information with the company as well as the Sales Marketing Representative if necessary.
5. Assist the Sales Marketing Representative in setting up appointments with clients, coordinating on‐site physicals/testing, and any other clerical type functions.
6. Conduct both telephone and email surveys to internal and external customers to determine the level of satisfaction with the Occ. Med. program. (ie. Guthrie participating providers, office staff, company contacts, and employees.)
7. Compile various types of data and create reports for the Sales Marketing Representative, Occupational Medicine Supervisor, Director of Occupational Medicine, Assistant Director of Occupational Medicine, as well as the Occ. Med. department associates.
8. Work collaboratively with the Sales Marketing Representative, the Occ. Med. Coordinator, and the medical Director to review and discuss customer services issues, solve problems, create corrective action plans and implement as necessary.
9. Maintain and order necessary marketing supplies for the Sales Marketing Representative.
10. Assist in maintaining current client relationships and speak with new/potential clients to develop and secure association.
11. Work with clients and third‐party account teams to ensure full understanding of Guthrie’s Occupational Medicine services.
12. Responsible for maintaining lists of services for all clients and coordinating with the Visit Coordinators, Nurses, PSS, and staff of 15 locations to maintain communication and ensure our companies receive the services they require.
13. Manage the current, large portfolio of clients in various industries. Provide clients with OSHA and Guthrie Occupational Medicine focused insights regarding medical surveillance services to assist with their compliance and various regulatory agencies, promote the use of Guthrie Occupational medicine as the regional program of choice.
14. Work collaboratively with Account Representative and the Visit Coordinators regarding customer concerns of questions.
15. Attend biweekly meetings with the Occupational Medicine administrative team to provide updated information, evaluation of clinic and clinic needs, and suggestions regarding necessary training sessions for all Guthrie offices that provide Occupational medicine services to Guthrie and to outside contracts. This includes both providers and office staff.
16. Assist the Sales Marketing Representative in organizing monthly Industrial Advisory Committee meetings and/or manage arrangements when the Representative is not available by creating and maintaining attendance lists, email lists, requests for copies of the presentations, as well as meeting agendas and email reminders for attendees. Additionally, responsible for assisting physicians and mid‐levels with presentations and offer technical support during meeting.
Other Duties:
1. Assist the Sales Marketing Representative with contract maintenance and updates.
2. Cover Visit Coordinators when they are not available to answer phones and/or schedule services.
3. Attend on‐site meetings with the Sales Marketing Representative to speak with companies regarding Occ. Med. services and provide the essential information required to help build relationships with companies in our community and encourage them to use Guthrie for their needs.
#LI-MD1
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Health care
Offices: One Guthrie Square, Sayre, PA 18840, US · 169 Riverside Dr, Binghamton, New York 13905, US · One Guthrie Drive, Corning, NY 14830, US · 275 Guthrie Drive, Troy, PA 16947, US · 91 Hospital Drive, Towanda, PA 18848, US
Health care
Offices: One Guthrie Square, Sayre, PA 18840, US · 169 Riverside Dr, Binghamton, New York 13905, US · One Guthrie Drive, Corning, NY 14830, US · 275 Guthrie Drive, Troy, PA 16947, US · 91 Hospital Drive, Towanda, PA 18848, US
