Assistant Director of Quality Assurance - Program Evaluations
Derwood, Maryland, United States · On-site
$69k–$73k/yr
Senior
Under the supervision of the Director of Quality Assurance, the Assistant Director of Quality Assurance – Program Evaluations support the coordination and implementation of organization-wide quality assurance, inci…
Schedule Monday: OFFTuesday: OFFWednesday: OFFThursday: OFFFriday: OFFSaturday: 11:00 am - 7:00 pmSunday: OFF For a limited time, all new hires are eligible for benchmark incentive payments totaling up to $1000.00! Pleas…
Skills: Personal Care, Life Skills Training, Community Inclusion, Verbal Communication, Written Communication
Job position - Registered Nurse (Part-time) For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! More information is on our Employee Benefits page on our website. …
Job position - Registered Nurse (Part-time) For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! More information is on our Employee Benefits page on our website. …
For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! More information is on our Employee Benefits page on our website. Come join us and find out what it's all abou…
For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! More information is on our Employee Benefits page on our website. Come join us and find out what it's all abou…
Job position - Registered Nurse (Part-time) For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! More information is on our Employee Benefits page on our website. …
Schedule Monday: 4:00 PM - 7:00 PMTuesday: OFFWednesday: 4:00 PM - 7:00 PMThursday: OFFFriday: 4:00 PM - 7:00 PMSaturday: OFFSunday: OFF For a limited time, all new hires are eligible for benchmark incentive payments tot…
Skills: Personal Care, Life Skills Training, Community Inclusion, Verbal Communication, Written Communication
For a limited time, all new hires are eligible for benchmark incentive payments totaling up to $1000.00! Please visit the Employee Benefits page on our website for more details. The Arc Montgomery County's Inclusive Livi…
Skills: Personal Care, Communication, Life Skills Training, Community Inclusion, Supervision
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Skills: IT Asset Management, End User Training, Database Management, User Access Control, Hardware Deployment
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Skills: Direct Support, Job Coaching, Career Counselling, Resume Building, Community Inclusion
For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! Please visit the Employee Benefits page on our website for more details. Under the supervision of the Childcar…
For a limited time, all new hires are eligible for the benchmark incentive payments totaling up to $1000.00!! Please visit the Employee Benefits page on our website for more details. Under the supervision of the Director…
Skills: MS Office, Administrative Coordination, Problem Solving, Communication, Organization
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Skills: Personal Care, Verbal Communication, Written Communication, Computer Skills, Patient Advocacy
Location: Silver Spring, MD Monday - Friday: 9:00am - 4:00pm We’re Hiring! Join Our Award-Winning Team We have been selected as one of The Washington Post’s 2025 Top Workplaces, a recognition based entirely o…
Skills: Personal Care, Community Integration, Crisis Management, Verbal Communication, Written Communication
Location: Silver Spring, MD Monday - Friday: 11:00pm - 9:00am We’re Hiring! Join Our Award-Winning Team We have been selected as one of The Washington Post’s 2025 Top Workplaces, a recognition based entirely …
Skills: Personal Care, Verbal Communication, Written Communication, Computer Skills, Patient Supervision
Location: Silver Spring, MD Monday - Friday: 3:00 - 11:00pm We’re Hiring! Join Our Award-Winning Team We have been selected as one of The Washington Post’s 2025 Top Workplaces, a recognition based entirely on…
Skills: Direct Support, Personal Care, Community Integration, Crisis Management, Communication Skills
Location: Silver Spring, MD Saturday: 11:00pm - 9:00am Sunday: 11:00pm - 9:00am We’re Hiring! Join Our Award-Winning Team We have been selected as one of The Washington Post’s 2025 Top Workplaces, a recogniti…
Skills: Personal Care, Community Integration, Crisis Management, Verbal Communication, Written Communication
Assistant Director of Quality Assurance - Program Evaluations
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$69k–$73k/yr
Full-time
high school, bachelor degree, postgraduate degree
Posted 3d ago
~40 hrs/week
Responsibilities
The role coordinates organization-wide quality assurance, incident management, and program evaluation activities to ensure regulatory compliance. It involves leading internal investigations, conducting site reviews, and managing documentation for external licensing and accreditation processes.
Requirements
Candidates must have a combination of education and experience, such as a Master's degree with three years of experience or a Bachelor's degree with five years of experience. At least three years of experience must be at a supervisory level, with proficiency in Microsoft Office and effective English communication.
Full job description
Under the supervision of the Director of Quality Assurance, the Assistant Director of Quality Assurance – Program Evaluations support the coordination and implementation of organization-wide quality assurance, incident management, and program evaluation activities at The Arc Montgomery County. This position serves as a resource to staff, people supported, families, and other stakeholders to promote compliance, mitigate risk, and uphold the rights of people supported. The Assistant Director of Quality Assurance – Program Evaluation represents the organization, under direction, during external monitoring, investigations, licensing, and accreditation processes.
• Lead internal incident investigations under the direction of the Director of Quality Assurance.
• Monitor and review incident reports for accuracy, timeliness, and regulatory compliance.
• Ensure appropriate policies and procedures are followed related to the submission of reportable incidents and required follow-up timelines.
• Support incident report training for DSPs, supervisors, and leadership staff as assigned.
II. Program Evaluation
• Conduct and participate in program site reviews.
• Participate in Quality Assurance oversight committees as assigned, including Human Rights, Reportable Incident, Admissions, Discharge and Review, and Safety Review committees, as needed.
• Review and follow up on stakeholder satisfaction surveys for people supported and family members or advocates.
III. External Incident Investigations
• Compile and submit documentation requested by OHCQ.
• Assist with drafting Plans of Correction (POCs) as needed.
• Track and follow up with programs on implementation and compliance with approved POCs.
IV. Licensing/Accreditation
• Support organizational preparation for licensing and accreditation reviews and ongoing compliance.
• Participate in entrance and exit meetings during reviews under direction.
• Assist with drafting Plans of Correction following reviews.
• Support oversight of nursing-related compliance with applicable OHCQ and MBON regulations.
• Assist with preparation and submission of the annual DDA Quality Assurance Plan and monitor approval and compliance.
• Track and follow up with programs on implementation and compliance with approved POCs. VI. Policy and Procedure
QUALIFICATIONS
• Master’s degree plus three years of relevant professional experience; or Bachelor’s degree plus five years of relevant professional experience; or high school diploma plus nine years of relevant professional experience.
• Three years of experience must be at a supervisory level.
• Must communicate effectively in written and spoken English.
• Must be proficient in Microsoft Outlook, Word and Excel.
• Experience with program evaluation preferred
Related keywords
Quality AssuranceProgram EvaluationIncident ReportingDDA PolicyPORIIOHCQMBONPlan of CorrectionAccreditationLicensingHuman Rights CommitteeSafety ReviewStakeholder SatisfactionRisk MitigationCompliance
Connecting people of all ages and abilities with their communities to build inclusive and fulfilling lives.
Industry
Individual and Family Services
Company size
201-500 employees
Founded
1958
Headquarters
Rockville, MD
LinkedIn followers
1,958
The Arc Montgomery County connects people of all ages and abilities with their communities to build inclusive and fulfilling lives.
We support children, youth, adults and seniors, with and without disabilities, and their families by providing inclusive child care, before and after school youth programs, work skills training, employment, community living support, resources, advocacy support and respite care.
We have an annual budget of approximately $24 million and almost 500 employees, all working together to improve the lives of individuals with and without intellectual and developmental disabilities throughout our community.
Offices: 7362 Calhoun Place, Rockville, MD 20855, US · 4140 Wexford Dr, Kensington, Maryland 20895, US · 10611 Tenbrook Drive, Silver Spring, MD 20901, US · 10730 Connecticut Ave, Kensington, Maryland 20895, US
Intellectual and Developmental DisabilitiesRespite CareInclusive Child Careand Supported EmploymentTrainingNon ProfitChild Care
Connecting people of all ages and abilities with their communities to build inclusive and fulfilling lives.
Industry
Individual and Family Services
Company size
201-500 employees
Founded
1958
Headquarters
Rockville, MD
LinkedIn followers
1,958
The Arc Montgomery County connects people of all ages and abilities with their communities to build inclusive and fulfilling lives.
We support children, youth, adults and seniors, with and without disabilities, and their families by providing inclusive child care, before and after school youth programs, work skills training, employment, community living support, resources, advocacy support and respite care.
We have an annual budget of approximately $24 million and almost 500 employees, all working together to improve the lives of individuals with and without intellectual and developmental disabilities throughout our community.
Offices: 7362 Calhoun Place, Rockville, MD 20855, US · 4140 Wexford Dr, Kensington, Maryland 20895, US · 10611 Tenbrook Drive, Silver Spring, MD 20901, US · 10730 Connecticut Ave, Kensington, Maryland 20895, US
Intellectual and Developmental DisabilitiesRespite CareInclusive Child Careand Supported EmploymentTrainingNon ProfitChild Care