New York, New York, United States · On-site
$100k–$110k/yr
Compensation TypeYearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway m…
Skills: Front Office Management, Guest Services, Revenue Maximization, Staff Training, Budgeting
New York, New York, United States • On-site
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Oversee the operation of Guest Services, Valet, and Front Desk to ensure high-quality service and maximized room revenue. Manage staff development, budget preparation, and maintain operational standards across the Rooms Division.
Requires at least 6 years of progressive hotel experience, or a combination of a college degree and related experience. Must have previous Front Office management experience and proficiency in Microsoft Office.
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths.
The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.
Manhattan sophistication with a Times Square vibe...
The Manhattan at Times Square Hotel is located at 790 7th Ave, New York, New York, United States.
Offices: 7907th Ave, New York, New York 10019, US
View all jobs at The Manhattan at Times Square - an IHG HotelManhattan sophistication with a Times Square vibe...
The Manhattan at Times Square Hotel is located at 790 7th Ave, New York, New York, United States.
Offices: 7907th Ave, New York, New York 10019, US
View all jobs at The Manhattan at Times Square - an IHG Hotel