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Jobs at The Harmonie Club (Now Hiring) — 1 open

The Harmonie Club logoThe Harmonie Club

General Manager

New York, New York, United States · On-site

$200k–$230k/yr

Senior

Compensation TypeYearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…

Skills: Revenue management, Financial forecasting, Budgeting, Staff development, Operations management

The Harmonie Club logo

General Manager

The Harmonie Club

New York, New York, United States • On-site

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Senior

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  • $200k–$230k/yr
  • Full-time
  • bachelor degree, associate degree
  • Posted 22h ago
  • Apply by Jul 29
  • ~40 hrs/week

Responsibilities

The General Manager is responsible for driving the club's profitability through effective revenue generation, cost control, and high standards of guest satisfaction. They oversee daily operations, manage department heads, and ensure the property is maintained to the highest standards.

Requirements

Candidates must have at least 4 to 6 years of progressive experience in a hotel or related field, depending on their level of education. Strong leadership, financial acumen, and the ability to communicate effectively with staff and members are essential.

Full job description

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

 

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

 

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

The Harmonie Club is a special oasis in the heart of Manhattan for discerning members to enjoy dining, social events, athletic facilities, diverse programming, and camaraderie.  We offer a workspace with complimentary coffee and wifi on weekdays and a historic clubhouse that features a beautiful oak-paneled dining room with gold-leaf ceiling and antique Caldwell chandeliers, timeless ballrooms for special events and corporate gatherings, and a welcoming atmosphere that many members enjoy as their home away from home. 

Overview

The General Manager is responsible for continually focusing on achieving Harmonie Club's profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the Club.

Responsibilities

  • Tour the operating departments daily, making adjustments as needed via department heads.
  • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.
  • Meet all financial review dates and corporate directed programs in a timely fashion.
  • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.
  • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • In conjunction with the Director of Banquets conduct a dailymeeting focusing on the number of prospecting and existing events on the books. 
  • Play a pivotal role in Club Membership efforts.
  • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
  • Oversee and assist in the Highgate Hotel budget process as required.
  • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training.
  • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
  • Inspect the property regularly with both the Director of Operations and Property Engineer.
  • Ensure complete processing of invoices daily by using the A/P process.
  • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
  • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.
  • Forecast monthly the Clubs financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
  • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
  • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
  • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
  • Perform any other duties as requested by the Vice President or Regional Director of Operations.
  • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
  • Meet Members on the property, including meeting contacts and potential members touring the property, to assist in the recruitment effort.
  • Be in the public areas during peak times, greeting members and offering assistance as needed.
  • Ensure procedures for handling of the Club's safe specifically with regard to security and monthly safe audits are followed and occur.
  • Ensure monthly credit meetings are conducted and take an active role in the Club's credit and collection policies.
  • Complete required corporate training modules, and become certified to train those as required.
  • Ensure that all scheduled meetings take place on the property.

 

Qualifications

 

  • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

 

Related keywords

General ManagerHospitalityRevenue ManagementBudgetingFinancial ForecastingOperations ManagementProperty ManagementStaff TrainingCustomer ServiceMembership RecruitmentAsset ManagementCheckbook AccountingPreventive MaintenanceLeadershipStrategic PlanningPerformance Coaching

About The Harmonie Club

LinkedInVisit site

Founded in 1852, we are the second oldest social club in New York City. #TheHarmonieClub #NewSince1852

Industry
Hospitality
Company size
11-50 employees
Founded
1852
Headquarters
New York, New York
LinkedIn followers
759

As one of the city’s earliest and most prestigious clubs, Harmonie is truly a New York institution. Founded in 1852, Harmonie’s ranks include the most prominent professionals in finance, real estate, medicine and law as well as enterprising entrepreneurs. Beyond their primary occupations, however, members are recognized for their active participation in cultural, civic, social and charitable causes. The Harmonie Club's elegant Stanford White designed clubhouse provides an oasis in the center of Manhattan for Members and their guests.

Offices: 4 E 60th St, New York, New York 10022-1183, US

Media and EntertainmentFood and BeverageEvents
View all jobs at The Harmonie Club

About The Harmonie Club

LinkedInVisit site

Founded in 1852, we are the second oldest social club in New York City. #TheHarmonieClub #NewSince1852

Industry
Hospitality
Company size
11-50 employees
Founded
1852
Headquarters
New York, New York
LinkedIn followers
759

As one of the city’s earliest and most prestigious clubs, Harmonie is truly a New York institution. Founded in 1852, Harmonie’s ranks include the most prominent professionals in finance, real estate, medicine and law as well as enterprising entrepreneurs. Beyond their primary occupations, however, members are recognized for their active participation in cultural, civic, social and charitable causes. The Harmonie Club's elegant Stanford White designed clubhouse provides an oasis in the center of Manhattan for Members and their guests.

Offices: 4 E 60th St, New York, New York 10022-1183, US

Media and EntertainmentFood and BeverageEvents
View all jobs at The Harmonie Club

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