Baltimore, Maryland, United States · On-site
$21/hr
Job Title: Customer Service Representative/Teller Location: Baltimore, MD Reports To: Branch Manager Department: Branch Administration Type/Status: Full-Time/Non-Exempt Position Overview: The Customer Service Representat…
Skills: Customer Service, Account Opening, Cross-selling, Fraud Prevention, BSA Compliance
Randallstown, Maryland, United States · On-site
$21/hr
Job Title: Customer Service Representative/Teller Location: Randallstown, MD Reports To: Branch Manager Department: Branch Administration Type/Status: Full-Time/Non-Exempt Position Overview: The Customer Service Represen…
Skills: Customer Service, Account Opening, Cross-selling, Cash Handling, Fraud Prevention
Baltimore, Maryland, United States · On-site
$21/hr
Job Title: Customer Service Representative/Teller Location: Baltimore, MD Reports To: Branch Manager Department: Branch Administration Type/Status: Full-Time/Non-Exempt Position Overview: The Customer Service Representat…
Skills: Customer Service, Account Opening, Cross-selling, Cash Handling, Fraud Prevention
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The role involves opening various bank accounts, processing transactions, and providing exceptional customer service to bank clients. Additionally, the position ensures operational excellence by adhering to security, fraud prevention, and BSA requirements.
A High School Diploma or GED is required along with one to two years of job-related experience, including at least six months as a teller. Previous experience in high-volume or regulated environments is preferred.
Job Title: Customer Service Representative/Teller
Location: Baltimore, MD
Reports To: Branch Manager
Department: Branch Administration
Type/Status: Full-Time/Non-Exempt
The Customer Service Representative/Teller plays a pivotal role in driving our mission at The Harbor Bank of Maryland. This position is responsible for delivering exceptional service, supporting team development, and ensuring operational excellence. Under general supervision, but in compliance with established policies and procedures, performs a broad variety of customer services such as opening new checking, savings, and certificate accounts; handling savings bonds transactions, and answering questions concerning services provided by the bank from customers and branch staff. Sets up tele-transfer, direct deposit, cross-sells services, performs a variety of account maintenance, opens IRA retirement accounts, and type letters and correspondence. Over sees and adheres to requirements pertaining to branch security, fraud prevention and BSA.
Required:
Preferred:
All other duties as assigned
Move Forward With Us
The Harbor Bank of Maryland (HBM) is a Federal Deposit Insurance Corporation (FDIC) designated Minority Depository Institution and minority-owned community bank headquartered in Baltimore, MD. The Harbor Bank of Maryland has 7 branches throughout the Baltimore Metropolitan area, with an additional office in Silver Spring, MD. HBM is committed to economic growth in our communities by providing an array of financial services and products to serve its residents and businesses.
Offices: 25 W. Fayette Street, Baltimore, MD 21201, US · 8530 Liberty Rd, Randallstown, MD 21133, US · 1000 Lancaster Street, C, Baltimore, MD 21202, US · 855 North Wolfe Street, Suite C, Baltimore, MD 21205, US · 5000 Park Heights Avenue, Baltimore, MD 21215, US
Move Forward With Us
The Harbor Bank of Maryland (HBM) is a Federal Deposit Insurance Corporation (FDIC) designated Minority Depository Institution and minority-owned community bank headquartered in Baltimore, MD. The Harbor Bank of Maryland has 7 branches throughout the Baltimore Metropolitan area, with an additional office in Silver Spring, MD. HBM is committed to economic growth in our communities by providing an array of financial services and products to serve its residents and businesses.
Offices: 25 W. Fayette Street, Baltimore, MD 21201, US · 8530 Liberty Rd, Randallstown, MD 21133, US · 1000 Lancaster Street, C, Baltimore, MD 21202, US · 855 North Wolfe Street, Suite C, Baltimore, MD 21205, US · 5000 Park Heights Avenue, Baltimore, MD 21215, US
