Madison, Wisconsin, United States · On-site
What We Accomplish Together A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply your strategic and org…
Skills: Customer service, Multi-tasking, Communication, Problem solving, Data entry
Madison, Wisconsin, United States · On-site
$20/hr–$22/hr
Who We Are The Edgewater is an independent, historic hotel and luxury urban resort, located in the heart of downtown Madison next door to the University of Wisconsin-Madison, and within walking distance of the Capitol Sq…
Skills: Front office management, Supervisory experience, Customer service, Leadership, Opera PMS
Madison, Wisconsin, United States · On-site
$12/hr
Job Purpose Our Hosts warmly greet all customers at the door, as well as answer phone calls from customers who may have questions about our restaurant or want to make a reservation. All Statehouse staff work with a teamw…
Skills: Customer Service, Communication, Organization, Teamwork, Problem Solving
Madison, Wisconsin, United States · On-site
$10/hr
Who We Are Located at lake level in The Edgewater’s historic Langdon Building, The Boathouse gives you the feeling of sitting coastal. Serving items such as Mahi fish tacos and Wisconsin favorites such as the Stell…
Skills: Bartending, Customer service, Drink preparation, Inventory management, Point-of-sale systems
Duluth, Minnesota, United States · On-site
$20/hr–$22/hr
Position Summary The Overnight Safety & Guest Services Officer is responsible for ensuring the safety, security, and comfort of guests, team members, and hotel property during overnight hours. This role combines front of…
Skills: Customer Service, Security Monitoring, Incident Response, Front Office Operations, Communication
Madison, Wisconsin, United States · On-site
$20/hr
Currently hiring for a PM cook with the opportunity to grow in this unique waterfront culinary environment, with a balance between casual and elevated, chef-driven cuisine. Specific duties include, but are not limited to…
Skills: Food preparation, Kitchen sanitation, Recipe comprehension, Grilling, Sautéing
Madison, Wisconsin, United States · On-site
$18/hr
Who We Are Located at lake level in The Edgewater’s historic Langdon Building, The Boathouse gives you the feeling of sitting coastal. Serving items such as Mahi fish tacos and Wisconsin favorites such as the Stell…
Skills: Customer service, Food and beverage service, Order taking, Teamwork, Communication
Madison, Wisconsin, United States · On-site
Who We Are The Edgewater Spa is Madison’s Place for whole-body well-being. Our waterfront salon and spa offers a full range of services in a luxurious, lakeside environment—all delivered by professionally tra…
Skills: Swedish massage, Deep tissue massage, Prenatal massage, Body mobilization, Customer service
Madison, Wisconsin, United States · On-site
Who We Are The Edgewater offers a proud revival of a historic hotel, committed to the trust and confidence we earn from our employees, customers, and partners. We are located in the heart of downtown Madison, next door t…
Skills: Cleaning, Janitorial services, Customer service, Organization, Attention to detail
Madison, Wisconsin, United States · On-site
$18/hr
Job Purpose Banquet Servers are responsible for exceeding guest expectations in food and beverage by providing the highest level of consistent professional service. Banquet Servers, with the support of additional staff (…
Skills: Customer Service, Fine Dining, Wine Knowledge, Beverage Service, Cashiering
Madison, Wisconsin, United States · On-site
$16/hr
Job Purpose The Banquet Bartender’s purpose is to prepare and serve beverages to guests in a friendly, courteous and timely manner, resulting in complete satisfaction of Edgewater guests attending the event. The Ba…
Skills: Bartending, Customer Service, Mixology, Point Of Sale (POS), Inventory Management
Madison, Wisconsin, United States · On-site
$10/hr
Who We Are Located at lake level in The Edgewater’s historic Langdon Building, The Boathouse gives you the feeling of sitting coastal. Serving items such as Mahi fish tacos and Wisconsin favorites such as the Stell…
Skills: Bartending, Customer Service, Drink Preparation, Inventory Management, Order Taking
Madison, Wisconsin, United States · On-site
$12/hr
Who We Are Located at lake level in The Edgewater’s historic Langdon Building, The Boathouse serves authentic Wisconsin favorites like a Chicken BLT on Stella’s Spicy Cheese Bread. Customers are invited to tr…
Skills: Customer Service, Food Running, Order Verification, Teamwork, Time Management
Madison, Wisconsin, United States · On-site
$19/hr
Sales Coordinator The Edgewater is looking for enthusiastic, customer service-focused employees to round out our staff for our luxury urban resort. The Edgewater offers over 200 guest rooms, a community-focused plaza and…
Skills: Administrative Support, Customer Service, Group Booking Management, Contract Turnover, Client Liaison
Madison, Wisconsin, United States · On-site
$18/hr
Position Summary The Banquet Setup staff are charged with physically setting up rooms and event spaces for meetings, banquets, functions, and events. Essential Job Function Specific duties include, but are not limited to…
Skills: Banquet Setup, Customer Service, Communication Skills, Attention To Detail, Multitasking
Madison, Wisconsin, United States · On-site
$15/hr–$16/hr
Job Purpose The Dishwasher is responsible for cleanliness and organization of all back of house Food and Beverage and Kitchen areas. They are responsible for maintaining inventory of all dishwashing supplies. Dishwashers…
Skills: Dishwashing, Kitchen Sanitation, Inventory Management, Waste Removal, Safety Compliance
Madison, Wisconsin, United States · On-site
About Us: The Edgewater is a 4-diamond hotel in Madison on Lake Mendota. We have amazing views and are close to downtown. We offer elegant rooms, a spa, dining options, and event spaces. We are known for excellent servic…
Skills: Plumbing, Electrical, Carpentry, Painting, Hvac Systems
Madison, Wisconsin, United States · On-site
$24/hr–$26/hr
The ideal Banquet Supervisor candidate will be capable of completing the following responsibilities: Interview, hire & train, and resolve service issues with Oversee the set-up of function rooms to include placement of l…
Skills: Communication Skills, Attention to Detail, Guest Service Skills, Problem Solving, Staff Management
Madison, Wisconsin, United States · On-site
Currently hiring for a PM cook with the opportunity to grow in this unique waterfront culinary environment, with a balance between casual and elevated, chef-driven cuisine. Specific duties include, but are not limited to…
Skills: Cooking, Food Preparation, Kitchen Sanitation, Plating, Inventory Management
Madison, Wisconsin, United States · On-site
What We Accomplish Together A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply your strategic and org…
Skills: Customer Service, Reservation Management, Multi-tasking, Professionalism, Conflict Resolution
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The Reservations Agent manages guest and administrative requests to ensure seamless bookings, arrivals, and departures. They collaborate with various departments to provide high-quality service and resolve guest concerns proactively.
Candidates should have previous guest service experience and the ability to maintain professionalism in a high-pressure environment. Proficiency in computer systems and a flexible schedule for weekends and holidays are required.
What We Accomplish Together
A Reservations Agent is responsible for providing quality service to our guests with efficient handling of both transient and group travel accommodations. You will apply your strategic and organizational skills to effectively manage all guest and administrative requests in an efficient and professional manner. You will work with many different departments to ensure guest bookings arrivals, guest service calls, and departures are seamless for our guests as they enjoy our luxury property. The Edgewater demands the highest quality of customer service and the reservations agent position is where you hard work ethic and exceptional customer service skills are appreciated and recognized.
What We Have
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Working Conditions
This position operates in a professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position requires weekend work.
Physical Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear fluently in English. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Immerse yourself in Rock'n'Roll history with breathtaking views at The Edgewater, Seattle's only over-water hotel.
A favorite of downtown Seattle hotels on the water, looking West. Welcome to The Edgewater Hotel, The Top 5 Best Hotels in Seattle as named by Travel & Leisure in the 2023 World’s Best Awards. Surround yourself with the beauty of the majestic Olympic Mountains, the sparkling waters of Elliott Bay and the velvety-pink sunsets of the Northwest sky while still staying at one of the best downtown Seattle hotels. Our Seattle hotel is in the heart of downtown, so you'll be within walking distance to the city's favorite sites. But you just might decide to relax right here, soaking up the view beside a river-rock fireplace. The shimmering city is behind you. Beautiful Elliott Bay is right at your feet. The Edgewater Hotel is Seattle's only luxury waterfront hotel, with dramatic views of Elliott Bay, the Olympic Mountains and the downtown skyline, and a location right on Pier 67 at the city's dynamic doorstep. The heart and soul of Seattle is only steps away. This is Seattle luxury lodging, with knotty-pine furniture, river-rock fireplaces and urban and wilderness landscapes, just outside your hotel window.
Offices: 2411 Alaskan Way, Seattle, Washington 98121, US
View all jobs at The Edgewater HotelImmerse yourself in Rock'n'Roll history with breathtaking views at The Edgewater, Seattle's only over-water hotel.
A favorite of downtown Seattle hotels on the water, looking West. Welcome to The Edgewater Hotel, The Top 5 Best Hotels in Seattle as named by Travel & Leisure in the 2023 World’s Best Awards. Surround yourself with the beauty of the majestic Olympic Mountains, the sparkling waters of Elliott Bay and the velvety-pink sunsets of the Northwest sky while still staying at one of the best downtown Seattle hotels. Our Seattle hotel is in the heart of downtown, so you'll be within walking distance to the city's favorite sites. But you just might decide to relax right here, soaking up the view beside a river-rock fireplace. The shimmering city is behind you. Beautiful Elliott Bay is right at your feet. The Edgewater Hotel is Seattle's only luxury waterfront hotel, with dramatic views of Elliott Bay, the Olympic Mountains and the downtown skyline, and a location right on Pier 67 at the city's dynamic doorstep. The heart and soul of Seattle is only steps away. This is Seattle luxury lodging, with knotty-pine furniture, river-rock fireplaces and urban and wilderness landscapes, just outside your hotel window.
Offices: 2411 Alaskan Way, Seattle, Washington 98121, US
View all jobs at The Edgewater Hotel