St. Louis, Missouri, United States · Hybrid
About Clix Since 2011, Clix has built a reputation on performance-driven digital marketing for clients across dozens of industries. We keep our clients' strategies ahead of the curve so they stay competitive and achieve …
Skills: Account Management, Client Relationship Management, Digital Marketing, SEO, PPC
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Account Manager serves as the primary advocate and relationship owner for a portfolio of clients, focusing on retention and growth. They coordinate with internal technical teams to ensure the execution of digital marketing strategies and translate performance data into actionable business insights.
Candidates should have a bachelor's degree and 3 to 5 years of client-facing account management experience within a digital marketing agency. Proficiency in using AI tools and a proven track record of managing B2B service-based client relationships are highly desired.
About Clix
Since 2011, Clix has built a reputation on performance-driven digital marketing for clients across dozens of industries. We keep our clients' strategies ahead of the curve so they stay competitive and achieve the business and marketing objectives that matter most. Our Account Managers are a critical part of how that happens.
About the Role
The Account Manager at Clix is an intelligent digital marketing consultant and relationship owner. The best people in this role are knowledgeable problem-solvers with a charismatic, proactive approach to client engagement. They stay ahead of their accounts, build relationships that genuinely stick, and treat proactive outreach as the job, not an afterthought. You are the client's primary advocate and the internal driver of account health, satisfaction, and growth.
This role is focused on retention, client health, and steady growth in client value. Success is measured by client satisfaction, retention rates, NPS, and the incremental growth of each account under your management.
Core Responsibilities
Ideal Education and Experience
Strong Preference
Industry: Candidates with experience as an agency account manager as well as managing digital marketing client relationships across service-based B2B businesses (i.e., professional services, home services, manufacturing, etc.).
Location: We operate remote-first but place a high value on in-person connection, both internally and with clients. Strong preference for candidates based in the Greater St. Louis or Little Rock, AR areas for this reason.
Critical Competencies
Why Clix?
We create internet marketing results.
The Clix Group is the top-ranked Digital Marketing Agency based in St. Louis. We’ve been providing industry-leading results for our clients for over 20 years, getting them into the top spots on Google and helping them find the RIGHT web visitors at the RIGHT time – and converting them into customers. The Clix Group takes a creative customized approach to each client project. Firstly, we value what our clients know. This pertains to their business, but it also pertains to our business. In order for us to market your business online, we need to understand your service. In the same manner, we expect our clients to take time to understand our service and what we’re trying to accomplish. Secondly, we value collaboration. There is not a day that goes by at Clix that our team members aren’t working with a client. Whether it’s phone calls, email exchanges, or in-person meetings, we take time to consult with or update our clients on a regular basis. Furthermore, we aren’t afraid to say “no.” Our approach to client relationship management is firmly rooted in transparency. If we have a suggestion that we believe can better our efforts, your business, and anything else related, we’ll voice our opinion. Finally, we value our ability to adapt. Working with a dynamic group that does not fence in their clients with tiered packages or hidden fees is a must, especially when the industry itself is at the mercy of Google, Bing, and Yahoo. We pivot on a dime. Education, collaboration, and adaptation fuel our inbound marketing campaigns, and we know that when our clients buy into our holistic approach, we’re no longer just vendors to them but true online marketing partners.
Offices: 601 E Lockwood Ave, Webster Groves, Missouri 63119, US
We create internet marketing results.
The Clix Group is the top-ranked Digital Marketing Agency based in St. Louis. We’ve been providing industry-leading results for our clients for over 20 years, getting them into the top spots on Google and helping them find the RIGHT web visitors at the RIGHT time – and converting them into customers. The Clix Group takes a creative customized approach to each client project. Firstly, we value what our clients know. This pertains to their business, but it also pertains to our business. In order for us to market your business online, we need to understand your service. In the same manner, we expect our clients to take time to understand our service and what we’re trying to accomplish. Secondly, we value collaboration. There is not a day that goes by at Clix that our team members aren’t working with a client. Whether it’s phone calls, email exchanges, or in-person meetings, we take time to consult with or update our clients on a regular basis. Furthermore, we aren’t afraid to say “no.” Our approach to client relationship management is firmly rooted in transparency. If we have a suggestion that we believe can better our efforts, your business, and anything else related, we’ll voice our opinion. Finally, we value our ability to adapt. Working with a dynamic group that does not fence in their clients with tiered packages or hidden fees is a must, especially when the industry itself is at the mercy of Google, Bing, and Yahoo. We pivot on a dime. Education, collaboration, and adaptation fuel our inbound marketing campaigns, and we know that when our clients buy into our holistic approach, we’re no longer just vendors to them but true online marketing partners.
Offices: 601 E Lockwood Ave, Webster Groves, Missouri 63119, US
