Middle Valley, Tennessee, United States · On-site
Company: Glass America Middle, Tennessee Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Glass America, our teams work to provide the elite infrastructure and supportive environment you need…
Skills: Customer Service, Appointment Scheduling, CRM Systems, Multitasking, Communication Skills
Waterford, Michigan, United States · On-site
$50k–$100k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Damage Appraisal, Customer Service, Insurance Compliance, Repair Planning, Computer Skills
Lutz, Florida, United States · On-site
$12/hr–$17/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Customer Service, Attention To Detail, Multitasking, Vehicle Cleaning, Facility Maintenance
Glendale Heights, Illinois, United States · On-site
$47k–$180k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Damage Appraisal, Customer Service, Insurance Compliance, Vehicle Repair Knowledge, Computer Skills
Kapolei, Hawaii, United States · On-site
$25/hr–$36/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Vehicle Assessment, Body Repair, Chassis Realignment, Welding, Painting
Kapolei, Hawaii, United States · On-site
$25/hr–$36/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Vehicle Disassembly, Vehicle Reassembly, Body Repair, Chassis Realignment, Frame Repair
Killeen, Texas, United States · On-site
$70k–$120k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: CCC1, Damage Appraisal, Customer Service, General Ledger, Accounts Receivable
Seattle, Washington, United States · On-site
$26/hr–$32/hr
Company: Glass America WA Seattle Downtown - 300047 Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Glass America, our teams work to provide the elite infrastructure and supportive environme…
Skills: Auto Glass Installation, Glass Repair, Hand Tools, Power Tools, Customer Service
Orangevale, California, United States · On-site
$17/hr–$21/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Customer Service, Attention To Detail, Multitasking, Vehicle Cleaning, Facility Maintenance
St. Paul, Minnesota, United States · On-site
$21/hr–$35/hr
Company: Glass America MN St. Paul - 300049 Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Glass America, our teams work to provide the elite infrastructure and supportive environment you n…
Skills: Auto Glass Installation, Auto Glass Repair, Hand Tool Operation, Power Tool Operation, Customer Service
Bloomington, Minnesota, United States · On-site
$47k–$80k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Damage Appraisal, Customer Service, Insurance Compliance, Repair Planning, Vehicle Assessment
Santa Clarita, California, United States · On-site
$26/hr–$36/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Vehicle Disassembly, Body Repair, Frame Realignment, Welding, Painting
Sennett, New York, United States · On-site
$16/hr–$23/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Customer Service, Administrative Support, Multitasking, Attention To Detail, Oral Communication
Mabank, Texas, United States · On-site
$70k–$95k/yr
TX Mabank - 157081 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job Descr…
Skills: Leadership, Budget Management, KPI Tracking, Performance Coaching, Customer Experience Management
Golden Valley, Minnesota, United States · On-site
$70k–$125k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Vehicle Assessment, Body Repair, Chassis Realignment, Welding, Painting
Mount Juliet, Tennessee, United States · On-site
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Surface Preparation, Vehicle Masking, Priming, Top Coating, Product Mixing
Maple Ridge, British Columbia, Canada · On-site
$60k–$75k/yr
Company: Boyd Autobody Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Bes…
Skills: Damage Appraisal, Customer Service, Audatex, Mitchell Estimating, Insurance Compliance
Rochester, New York, United States · On-site
$18/hr–$23/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Damage Diagnosis, Estimating, Customer Service, Communication Skills, Computer Literacy
Essex, Maryland, United States · On-site
$95k–$120k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Leadership, Budget Management, KPI Tracking, Performance Coaching, Customer Experience Management
Mayfield Heights, Ohio, United States · On-site
$65k–$125k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Vehicle Disassembly, Vehicle Reassembly, Body Repair, Frame Realignment, Welding
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Professionally assist customers with inquiries and schedule appointments while coordinating with Auto Glass Technicians. Maintain accurate sales records, provide service quotes, and ensure a clean, organized store environment.
Requires 1-3 years of experience in retail, auto service, or call center environments. Candidates must be comfortable using CRM software and capable of standing for extended periods.
Built with Intent. Driven by YOU.
At the Glass America, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Ready to grow with a team that’s built for your success? Apply today.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description:
Glass America is seeking a Customer Service Representative to support daily shop operations by professionally assisting customers, scheduling appointments, coordinating with Auto Glass Technicians, and maintaining accurate customer and sales records. This role is ideal for an organized, dependable, and technology-comfortable individual who thrives in a fast-paced, customer-facing environment and is motivated to help the team meet production and service goals.
Education and/or Experience Required
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Full Time (30 or more hours per week) employees enjoy
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
Voluntary Daily Pay option available
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
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Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services.
Offices: 1745 Ellice Ave, Unit C1, Winnipeg, Manitoba R3H 1A6, CA
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services.
Offices: 1745 Ellice Ave, Unit C1, Winnipeg, Manitoba R3H 1A6, CA
