Anchorage, Alaska, United States · On-site
Are you a people-person who enjoys helping others? Are you looking for a way to expand your previous experience in customer service? The Alaska Club, a network of 14 premier health and fitness clubs, is seeking a Call Ce…
Skills: Customer Service, Typing, Data Entry, Microsoft Office, Microsoft Outlook
Wasilla, Alaska, United States · On-site
At The Alaska Club, we take pride in being innovators in delivering health and fitness solutions across the state of Alaska. We strive to provide exceptional service and are committed to enhancing the lives of Alaskans t…
Skills: Communication skills, Sales, Customer service, Fitness goal setting, Personal training program design
Juneau, Alaska, United States · On-site
Membership Coordinator The Alaska Club is looking to hire a full-time Membership Coordinator. Are you a fitness enthusiast or want to help make a difference in people's health and wellness? Do you enjoy interacting with …
Skills: Communication, Interpersonal Skills, Sales, Customer Service, Relationship Building
Anchorage, Alaska, United States · On-site
We are seeking motivated individuals who are skilled at preventative maintenance, and have the ability to troubleshoot and repair equipment and facility issues utilizing basic electrical, plumbing, painting, carpentry an…
Skills: Preventative Maintenance, Troubleshooting, Electrical Skills, Plumbing, Painting
Anchorage, Alaska, United States · On-site
The Alaska Club is currently hiring Licensed Massage Therapists at our Anchorage clubs. We are a state-wide network of fitness clubs offering state-of-the-art facilities. This role is a dynamic position that offers a fle…
Skills: Massage Therapy, Client Management, Administrative Support
Anchorage, Alaska, United States · On-site
Are you an outgoing, upbeat person who looks forward to helping others? As part of the Member Support Team you must be energetic, able to multi-task, and address members concerns, always with a smile on their face. Some …
Skills: Customer Service, Multi-tasking, Cash Handling, Computer Literacy, Communication Skills
Anchorage, Alaska, United States · On-site
Marketing Manager: The Alaska Club is seeking a full-time, highly motivated, detail-oriented marketing manager to support the marketing initiatives for The Alaska Club and Fly Trampoline Park. The role works closely with…
Skills: HubSpot, Adobe Creative Suite, Microsoft Excel, PowerPoint, CRM Platforms
Anchorage, Alaska, United States · On-site
The Alaska Club is currently hiring Licensed Massage Therapists at our Anchorage clubs. We are a state-wide network of fitness clubs offering state-of-the-art facilities. This role is a dynamic position that offers a fle…
Skills: Massage Therapy, Client Management, Patient Care
Juneau, Alaska, United States · On-site
Clean team staff members play a vital role within The Alaska Club team. The Alaska Club clean team staff is in charge of ensuring that the facility is cleaned to the standards that our members expect. Hours and job speci…
Skills: Cleaning, Facility Maintenance, Attention To Detail
Anchorage, Alaska, United States · On-site
Personal Trainer The Alaska Club is looking to hire a part-time or full-time personal trainer. Are you a fitness enthusiast with excellent interpersonal skills? Do you want to take your fitness career to the next level w…
Skills: Personal Training, Interpersonal Skills, Communication Skills, Client Motivation, Fitness Regimen Design
Anchorage, Alaska, United States · On-site
Personal Trainer The Alaska Club is looking to hire a part-time personal trainer. Are you a fitness enthusiast with excellent interpersonal skills? Do you want to take your fitness career to the next level with an establ…
Skills: Interpersonal Skills, Communication Skills, Client Motivation, Fitness Regimen Design, Workout Planning
Fairbanks North Star Borough, Alaska, United States · On-site
Personal Trainer The Alaska Club is looking to hire a part-time or full-time personal trainer. Are you a fitness enthusiast with excellent interpersonal skills? Do you want to take your fitness career to the next level w…
Skills: Personal Training, Interpersonal Skills, Fitness Program Design, Client Motivation, Communication Skills
Wasilla, Alaska, United States · On-site
Are you an outgoing, upbeat person who looks forward to helping others? As part of the Member Support Team you must be energetic, able to multi-task, and address members concerns, always with a smile on their face. Some …
Skills: Customer Service, Multi-tasking, Cash Handling, Computer Literacy, Communication
Wasilla, Alaska, United States · On-site
Clean team staff members play a vital role within The Alaska Club team. The Alaska Club clean team staff is in charge of ensuring that the facility is cleaned to the standards that our members expect. The ideal candidate…
Skills: Cleaning, Facility Maintenance, Teamwork, Attention To Detail
Wasilla, Alaska, United States · On-site
Are you an experienced swimmer interested in a flexible job? Would you like to work in a fitness environment with great perks? We want to hear from you! The Alaska Club is currently hiring Lifeguards. No previous work ex…
Skills: Swimming, Pool Safety, Lifeguarding, First Aid, Leadership
Wasilla, Alaska, United States · On-site
The Alaska Club seeks an attendant for the Kid's Play Center. The qualified applicant should: have experience with child care have strong customer service skills be 18 or older enjoy working and playing with children be …
Skills: Child Care, Customer Service, Facility Maintenance, Child Supervision
Wasilla, Alaska, United States · On-site
Personal Trainer The Alaska Club is looking to hire a part-time or full-time personal trainer. Are you a fitness enthusiast with excellent interpersonal skills? Do you want to take your fitness career to the next level w…
Skills: Interpersonal Skills, Communication Skills, Client Motivation, Fitness Regimen Design, Workout Planning
Anchorage, Alaska, United States · On-site
At The Alaska Club, we take pride in being innovators in delivering health and fitness solutions across the state of Alaska. We strive to provide exceptional service and are committed to enhancing the lives of Alaskans t…
Skills: Fitness Goal Setting, Sales, Customer Service, Communication Skills, Personal Training Program Design
Anchorage, Alaska, United States · On-site
At The Alaska Club, we take pride in being innovators in delivering health and fitness solutions across the state of Alaska. We strive to provide exceptional service and are committed to enhancing the lives of Alaskans t…
Skills: Communication skills, Sales, Customer service, Fitness goal setting, Personal training program design
Anchorage, Alaska, United States · On-site
The Alaska Club is a private social and athletic club providing its members, their families and guests with the finest social and athletic activities in Alaska. We strive to provide exceptional service and are committed …
Skills: Sales, Payroll Processing, Staff Training, Performance Management, Customer Service
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The specialist provides professional customer service in an inbound environment, handling member inquiries and processing transactions. They are responsible for accurately recording customer contacts and troubleshooting issues using computer systems.
Candidates must have a high school diploma and 1-3 years of customer service experience. Proficiency in Microsoft Office and the ability to handle heavy inbound call volumes are required.
Are you a people-person who enjoys helping others? Are you looking for a way to expand your previous experience in customer service? The Alaska Club, a network of 14 premier health and fitness clubs, is seeking a Call Center Specialist. Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of Customer Service experience.
Call center associate duties may include:
Interact with customers to provide information for entire shift
Maintain productivity standards
High level of professional customer service
Accurately process transactions regarding products and services
Accurately record all customer contacts
Move fluently through computer system to track, gather information, and/or troubleshoot customer issues
Refer unresolved customer issues to designated department or supervisor for resolution
Required Skills and Experience:
Strong computer and typing skills
1-3 years of customer service experience
Experience working with Microsoft Office
Completion of High School Diploma or equivalent
Ability to handle heavy inbound calls
Strong organizational skills
Ability to work independently
Proven ability to meet/exceed performance standards
Excellent typing and data entry skills
Navigating through multiple databases and using duel computer screens
Providing excellent customer service to a large member base
Answering a wide variety of member and nonmember questions and finding solutions to problems
Professional verbal and written communication skills
Preferred Experience:
1-3 years of call center experience
Advanced experience in Microsoft Outlook, Word, Excel
The Alaska Club is a full-service family friendly health and fitness center with gym facilities and so much more, including personal training, child care, swim lessons, tennis, racquetball, basketball, high-tech exercise machines, and fitness classes like yoga, cycling, step, pilates, strength training, with more added all the time!
Offices: 1400 W. Northern Lights Blvd., Anchorage, Alaska 99503, US · 5201 East Tudor Rd., Anchorage, Alaska 99507, US · 12001 Business Blvd., Eagle River, Alaska 99577, US · 1720 E. Parks Hwy, Wasilla, Alaska 99654, US
The Alaska Club is a full-service family friendly health and fitness center with gym facilities and so much more, including personal training, child care, swim lessons, tennis, racquetball, basketball, high-tech exercise machines, and fitness classes like yoga, cycling, step, pilates, strength training, with more added all the time!
Offices: 1400 W. Northern Lights Blvd., Anchorage, Alaska 99503, US · 5201 East Tudor Rd., Anchorage, Alaska 99507, US · 12001 Business Blvd., Eagle River, Alaska 99577, US · 1720 E. Parks Hwy, Wasilla, Alaska 99654, US
