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Full-time
Posted 43d ago
~40 hrs/week
Responsibilities
Manage the full billing cycle and collections activities for assigned accounts within a high-volume shared services environment. Coordinate with internal teams and customers to resolve billing discrepancies and ensure timely payments to maintain cash flow.
Requirements
Requires 3-5 years of experience in accounts receivable or billing, preferably in a multi-entity environment. Proficiency with ERP systems like NetSuite or WinTeam and strong Microsoft Excel skills are highly preferred.
Full job description
Who We Are
The Facilities Group (TFG), headquartered in Tampa, FL, is a family of commercial facilities maintenance companies, providing best-in-class service to over 25,000 locations across the country. The Facilities Group partners with the premier local, regional, and national facility service providers while maintaining brand legacy and driving high-powered technology. The Facilities Group family of companies has 17 offices throughout the United States and provides a comprehensive suite of janitorial and maintenance services to a variety of end markets including commercial, distribution, logistics, aviation, education, finance, industrial, and healthcare facilities.
Our principle of providing best in class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of maintaining an exciting culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity.
What You Will Be Doing
The Accounts Receivable Specialist is responsible for managing complex billing, account maintenance, customer communications, and collections activities for assigned accounts within a high-volume shared services environment. This role supports multiple subsidiaries across various ERP, work order, and billing systems, ensuring invoices are accurate, complete, and issued in accordance with contractual terms. The Specialist acts as a key point of contact for assigned customers, works cross-functionally with operations and finance to resolve billing and payment issues, and drives collections efforts to maintain healthy cash flow. Success in this role requires strong problem-solving skills, attention to detail, a service-oriented approach, and the ability to manage competing priorities effectively.
This position is located inTampa, FL. Candidates are eligible for a hybrid work schedule.
Accounts Receivable (AR) Specialist Key Duties and Responsibilities
Manage the full billing process for assigned accounts, including generation, review, and submission of invoices in compliance with contractual terms and company policies
Perform complex billing activities, such asconsolidatedinvoicing, adjustments, and manual billing whererequired
Act as the primary contact for assigned customer accountsregardingbilling and payment matters
Monitor customer accounts for overdue balances;initiatecollections efforts and follow up to ensuretimelypayment
Investigate and resolve billing discrepancies, payment disputes, and other AR-related issues in coordination with internal teams
Track payment status and aging reports, escalating chronic delinquency issues promptly
Collaborate with operations, finance, and client account teams to ensure billing aligns with contractual service delivery
Support month-end close by preparing AR-related schedules and reconciliations
3–5 years of experience in accounts receivable, billing, or collections, preferably in a shared services or multi-entity environment
Experience managing customer accounts and performing complex billing transactions
Knowledge of revenue recognition principles and AR-related compliance requirements preferred
The Facilities Group is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.
The Facilities Group National (TFG National) is a premier provider of comprehensive facilities management services, delivering unparalleled expertise and service across the United States, Guam, and Puerto Rico. Servicing over 30,000 locations nationwide, we offer a wide range of services, including janitorial, reactive maintenance, landscaping, snow removal, security, and more.
Our extensive network includes 14,000 W-2 employees, 3,500+ independent service providers, and 47 regional support offices, all dedicated to ensuring a seamless and enhanced customer experience. We serve over 20 diverse vertical markets, from retail, education and healthcare to logistics and aviation, leveraging cutting-edge technology to optimize performance and efficiency.
At TFG National, we are committed to helping businesses maintain safe, clean, and efficient environments, allowing them to focus on what they do best. Partner with us to elevate your facility's operations to the highest standard.
Offices: 1260 Glen Ave, Moorestown, New Jersey 08057, US
The Facilities Group National (TFG National) is a premier provider of comprehensive facilities management services, delivering unparalleled expertise and service across the United States, Guam, and Puerto Rico. Servicing over 30,000 locations nationwide, we offer a wide range of services, including janitorial, reactive maintenance, landscaping, snow removal, security, and more.
Our extensive network includes 14,000 W-2 employees, 3,500+ independent service providers, and 47 regional support offices, all dedicated to ensuring a seamless and enhanced customer experience. We serve over 20 diverse vertical markets, from retail, education and healthcare to logistics and aviation, leveraging cutting-edge technology to optimize performance and efficiency.
At TFG National, we are committed to helping businesses maintain safe, clean, and efficient environments, allowing them to focus on what they do best. Partner with us to elevate your facility's operations to the highest standard.
Offices: 1260 Glen Ave, Moorestown, New Jersey 08057, US