Create futures worth inheriting with SJ At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life. A global urban and infrastructure consultancy firm with over 75 ye…
Skills: Microsoft Dynamics 365, Power Apps, Power Automate, C#, .NET
Create futures worth inheriting with SJ At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life. A global urban and infrastructure consultancy firm with over 75 ye…
Robert Bird Group - Graduate Geotechnical Engineer Development Programme
London, England, United Kingdom · On-site
Entry level
At Robert Bird Group, we’re passionate about shaping a better world through engineering excellence. We’re a global team of over 700 specialists working across structural, civil, geotechnical, construction engineering, an…
Skills: Geotechnical Design, Foundation Design, Retaining Walls, Ground Investigation, Site Supervision
About SJ Surbana Jurong (SJ) is a leading global urban, infrastructure, and managed services consulting firm, driven by a vision to build cities and shape lives. Headquartered in Singapore, SJ is a diverse collective of …
Robert Bird Group - Graduate Development Programme
London, England, United Kingdom · On-site
Entry level
About Us At Robert Bird Group, we’re passionate about shaping a better world through engineering excellence. We’re a global team of over 700 specialists working across structural, civil, geotechnical, construction engine…
We are seeking an experienced and registered Geotechnical Qualified Person (QP) to lead and oversee geotechnical design, design verification, and regulatory submissions for major infrastructure and building projects. Thi…
Skills: Geotechnical Design, Design Verification, Regulatory Submissions, Foundation Design, Deep Excavation
We are seeking a technical specialist in Civil Drafting to join our high-performing Waste and Resource Recovery team in Newcastle. This role is strictly focused on the high-quality delivery of construction-ready civil do…
Create futures worth inheriting with SJ At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life. A global urban and infrastructure consultancy firm with over 75 ye…
About Surbana Jurong Surbana Jurong (SJ) is a leading global urban, infrastructure, and managed services consulting firm, driven by a vision to build cities and shape lives. Headquartered in Singapore, SJ is a diverse co…
Skills: Bid Management, Proposal Development, Digital Delivery, AI-Enabled Solutions, Data Analytics
· Production of drawings on CAD and BIM Revit model for MEP (Mechanical, Electrical & Plumbing) works · Working towards deadlines set by Project Manager or CAD/BIM Manager · Responsible for the quality of production · Pr…
Skills: CAD, BIM Revit, MEP, 3D Modeling, 2D Drafting
Basic Function The ITeFM Specialist will be responsible for managing, optimizing, and supporting the Integrated Enterprise Facilities Management (ITeFM) system and its associated digital workflows. This role bridging IT …
Skills: ITeFM System Administration, Facilities Management, Digital Workflow Optimization, Data Analysis, Reporting
Provide comprehensive Quantity Surveying services across all project stages as follow: Preparation of pre-tender cost estimates and detailed measurement works.Prepare and coordinate the calling of tender, including compi…
Your Responsibilities Technical Coordination and Regulatory Compliance: Develop concept / schematic designs to detailed designs and construction details for tender, ensuring regulatory compliance. Interpret and develop a…
Skills: Technical Coordination, Regulatory Compliance, AutoCAD, Revit, Microsoft Suite
Responsibilities Team Management: Assist the Technical Managers to lead teams of Architectural and Technical Coordinators. Manage architectural production teams, resources, and manpower planning effectively. Technical Ov…
Skills: Team Management, Architectural Production, Technical Coordination, Regulatory Compliance, Building Codes
Your ResponsibilitiesCollaborate with the project team on BIM modelling development, ensuring the BIM model accurately reflects the Architect’s design intent and incorporates the latest design updates.Update and maintain…
Skills: Autodesk Revit, AutoCAD, BIM Coordination, 3D Visualization, Enscape
Responsibilities BIM Leadership and Oversight: Assist the BIM Manager(s) with office-wide and project related BIM standards development, implementation and enforcement. Create and maintain the project template files to a…
We are seeking a Monitoring & Evaluation Senior Expert to support APCRDA in monitoring and evaluating large-scale infrastructure and urban development projects. The role involves tracking project progress, assessing perf…
Overseeing a team responsible for maintaining data accuracy, consistency, and quality within the organization. This includes coordinating data governance initiatives, leading data integration projects, and ensuring compl…
Skills: Data Analysis, Excel, Data Migration, Data Conversion, Analytical Skills
About Surbana Jurong Surbana Jurong Group (SJ) is a leading global urban, infrastructure, and engineering consulting firm headquartered in Singapore. Driven by a vision to build cities and shape lives, SJ delivers sustai…
Skills: Pipeline Engineering, Construction Supervision, Quality Assurance, Hydrostatic Testing, Trenchless Works
About Surbana Jurong Surbana Jurong Group (SJ) is a leading global urban, infrastructure, and engineering consulting firm headquartered in Singapore. Driven by a vision to build cities and shape lives, SJ delivers sustai…
Skills: Process Engineering, Commissioning, Performance Optimization, P&ID Review, Water Treatment
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Full-time
bachelor degree, professional certificate
Posted 24d ago
~40 hrs/week
Responsibilities
Provide L2/L3 technical support and maintenance for the Microsoft Dynamics 365 platform, focusing on stabilization and continuous improvement. Manage customisations, integrations with systems like SAP S/4HANA and Workday, and oversee security roles and deployment processes.
Requirements
Requires a Bachelor's degree in Computer Science or IT and at least 3 years of experience in D365 technical support or development. Proficiency in C#, .NET, JavaScript, and the Power Platform is essential.
Full job description
Create futures worth inheriting with SJ
At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life.
A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision.
Become part of our 16,000 client-centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come.
Role Purpose
We are seeking a D365 Technical Application Support Specialist to support the Microsoft Dynamics 365 (Project Operations & Project Sales) platform post go-live. This role focuses on system support, stabilisation, and continuous improvement in a highly customised and integrated enterprise environment. The role will ensure the platform remains stable, secure, and aligned with evolving business needs.
Key Responsibilities
Provide L2/L3 technical support for Microsoft Dynamics 365, including incident management and troubleshooting
Support and maintain customisations including Power Apps, Power Automate, plugins, JavaScript, C#, and Azure Function Apps
Investigate and resolve integration issues across enterprise systems (e.g. SAP S/4HANA, Workday)
Manage D365 security roles, access control, and authorisation matrix
Support release, deployment, and environment management including post-deployment validation
Perform root cause analysis and implement preventive fixes
Support User Acceptance Testing (UAT) and post-go-live stabilisation (hypercare)
Monitor system performance and ensure platform reliability and optimisation
Work with vendors and internal IT teams to deliver fixes, enhancements, and improvements
Maintain documentation, system configurations, and knowledge base
Key Skills & Experience
Hands-on experience with Microsoft Dynamics 365 (Customer Engagement / Project Operations preferred)
Strong understanding of D365 architecture, configuration, and customisation
Experience with Power Platform (Power Apps, Power Automate)
Technical skills in C#, .NET, JavaScript, and Azure
Experience supporting integrated enterprise systems
Strong troubleshooting, analytical, and problem-solving skills
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related discipline
At least 3 years of experience in D365 technical support, development, or implementation roles
Strong technical foundation in enterprise applications or software development
Experience working in post-go-live support / application support environments
Microsoft Dynamics 365 or Power Platform certifications preferred
Relevant experience may be considered in lieu of formal qualifications
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
Related keywords
Microsoft Dynamics 365Project OperationsProject SalesPower PlatformPower AppsPower AutomateC#.NETJavaScriptAzureAzure Function AppsSAP S/4HANAWorkdayL2 SupportL3 SupportHypercare
Surbana Jurong Group is a global urban, infrastructure and managed services consulting firm, with over 70 years of track record in successful project delivery. Headquartered in Singapore, the group has a global talent pool of 16,000 across Surbana Jurong and our member companies AETOS, Atelier Ten, B+H, KTP, Prostruct, RBG, SAA, Sino-Sun and SMEC, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers and other specialists driven by progressive thinking and creative ideas to help shape a better future.
Our technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as decommissioning and closure. We provide a full suite of multidisciplinary consultancy services across a diverse range of sectors that includes aviation, healthcare, hospitality, transport, energy, water and environment.
Surbana Jurong has built more than a million homes in Singapore, created master plans for more than 30 countries and developed over 100 industrial parks globally. Our tag line “Building Cities, Shaping Lives” expresses how every project or undertaking is, for the Group, an opportunity to fulfil aspirations and enrich lives. By designing and delivering quality housing, work spaces, roads, rail, hydropower, dams, underground and coastal protections and other critical infrastructure needed by our clients, we are redefining cities and transforming them into sustainable and liveable spaces where communities and businesses, present and future, can thrive.
Surbana Jurong Group is a global urban, infrastructure and managed services consulting firm, with over 70 years of track record in successful project delivery. Headquartered in Singapore, the group has a global talent pool of 16,000 across Surbana Jurong and our member companies AETOS, Atelier Ten, B+H, KTP, Prostruct, RBG, SAA, Sino-Sun and SMEC, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers and other specialists driven by progressive thinking and creative ideas to help shape a better future.
Our technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as decommissioning and closure. We provide a full suite of multidisciplinary consultancy services across a diverse range of sectors that includes aviation, healthcare, hospitality, transport, energy, water and environment.
Surbana Jurong has built more than a million homes in Singapore, created master plans for more than 30 countries and developed over 100 industrial parks globally. Our tag line “Building Cities, Shaping Lives” expresses how every project or undertaking is, for the Group, an opportunity to fulfil aspirations and enrich lives. By designing and delivering quality housing, work spaces, roads, rail, hydropower, dams, underground and coastal protections and other critical infrastructure needed by our clients, we are redefining cities and transforming them into sustainable and liveable spaces where communities and businesses, present and future, can thrive.