Toronto, Ontario, Canada · Hybrid
$40k–$43k/yr
StickerYou Customer Success Team Member Type: Full-time Shift Type: Tuesdays to Saturday, 10am-6pm EST Location of work: Hybrid with minimum 2 days in office StickerYou is a global e-commerce leader in custom-printed, di…
Skills: Customer Service, Live Chat Support, Email Communication, Google Workspace, Adobe Acrobat
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The associate is responsible for driving customer satisfaction and retention by handling inquiries via email and live chat. They will also collaborate with other departments to resolve order issues and brainstorm strategies to improve communication.
Candidates need 1+ years of experience in customer care or a printshop environment, with proficiency in Google Workspace and Adobe Acrobat. Ability to work in a hybrid setting in Toronto is required.
StickerYou Customer Success Team Member
Type: Full-time
Shift Type: Tuesdays to Saturday, 10am-6pm EST
Location of work: Hybrid with minimum 2 days in office
StickerYou is a global e-commerce leader in custom-printed, die-cut products that empowers businesses and consumers to create professional-grade materials for marketing, packaging, décor and personal expression. Founded in 2008, StickerYou is an influential e-commerce trendsetter, using proprietary die-cut technology to create customized stickers, decals, iron-ons, badges, patches, labels, magnets and more in orders of one - to hundreds of thousands.
Fueled by a creative and passionate team, StickerYou is dedicated to growing the most engaged and talented people in Toronto, Canada.
The Role:
Working in StickerYou Inc.’s Customer Service team, the Customer Service Associate is responsible for increasing and driving customer satisfaction, loyalty and retention by answering customers’ inquiries at an increasing volume. This full-time role requires a strong ability to communicate clearly and effectively handle deadlines in a fast-paced environment. The ideal candidate will be resourceful, a great team player, and proactive in providing great assistance to our customers.
What you’ll be doing:
Requirements:
Who you are:
The Perks of becoming a Stickizen:
Diversity and Inclusion
StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Custom stickers, labels, decals, temporary tattoos, magnets, and much more! Get started at www.StickerYou.com
StickerYou is the best platform in the world for custom products that make you stick. For You: StickerYou delivers a fun, flexible and easy-to-use online design tool for people to create their own high-quality stickers, labels, tattoos and decals. We offer the ultimate freedom for anyone looking to create products with our freeform die-cut printing technology. Whether you’re using our art or your own uploaded images each custom product looks awesome to express yourself with. For Your Business: StickerYou benefits thousands of businesses by making brands stick! Our proprietary die-cut technology enables anyone to order any custom size, shape, and quantity of awesome stickers affordably. With professional grade quality materials we help businesses market their brand with custom labels for packaging, or custom wall decals for signage, or as stickers for branding and marketing giveaways. Why Sticker Marketing? 1. Stickers resonate with everyone! And who doesn't like free stuff? Stickers are popular as giveaways and handouts at events because everyone likes stickers, they are the one throwback product to childhood that people don't outgrow. 2. Once a sticker is in the hands of a customer, it becomes the marketing vehicle for your brand. Since stickers can be placed on virtually any medium, no other marketing or promotion vehicle is quite as malleable, and, consequently, as effective. Learn more about StickerYou, sticky marketing, and new products by joining our mailing list: http://goo.gl/DErLGu Make it Stick!
Offices: 670 Caledonia Rd, Unit 101, Toronto, Ontario M6E 4V9, CA
Custom stickers, labels, decals, temporary tattoos, magnets, and much more! Get started at www.StickerYou.com
StickerYou is the best platform in the world for custom products that make you stick. For You: StickerYou delivers a fun, flexible and easy-to-use online design tool for people to create their own high-quality stickers, labels, tattoos and decals. We offer the ultimate freedom for anyone looking to create products with our freeform die-cut printing technology. Whether you’re using our art or your own uploaded images each custom product looks awesome to express yourself with. For Your Business: StickerYou benefits thousands of businesses by making brands stick! Our proprietary die-cut technology enables anyone to order any custom size, shape, and quantity of awesome stickers affordably. With professional grade quality materials we help businesses market their brand with custom labels for packaging, or custom wall decals for signage, or as stickers for branding and marketing giveaways. Why Sticker Marketing? 1. Stickers resonate with everyone! And who doesn't like free stuff? Stickers are popular as giveaways and handouts at events because everyone likes stickers, they are the one throwback product to childhood that people don't outgrow. 2. Once a sticker is in the hands of a customer, it becomes the marketing vehicle for your brand. Since stickers can be placed on virtually any medium, no other marketing or promotion vehicle is quite as malleable, and, consequently, as effective. Learn more about StickerYou, sticky marketing, and new products by joining our mailing list: http://goo.gl/DErLGu Make it Stick!
Offices: 670 Caledonia Rd, Unit 101, Toronto, Ontario M6E 4V9, CA
