San Francisco, California, United States · On-site
$72k–$76k/yr
Mid level
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Front Office Operations, Leadership, Guest Service, Team Mentoring, Staff Supervision
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
City of Westminster, England, United Kingdom · On-site
Entry level
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Cleanliness, Attention To Detail, Physical Stamina, Teamwork, Hospitality Service
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Culinary Operations, Teamwork, Attention To Detail, Flexibility, Innovation
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Esthetics, Guest Service, Hospitality, Spa Management, Luxury Service
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Food and Beverage Operations, Guest Experience, Attention to Detail, Teamwork, Flexibility
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Multitasking, Organization, Teamwork, Verbal Communication, Written Communication
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Mixology, Customer Service, Cocktail Preparation, Multitasking, Verbal Communication
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Customer Service, Communication Skills, Booking Management, Hospitality, Detail Oriented
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Reservation Management, Guest Greeting, Customer Service, Multitasking, Verbal Communication
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Cleaning, Attention To Detail, Physical Stamina, Teamwork, Hospitality Service
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Cleaning, Attention To Detail, Hospitality, Teamwork, Time Management
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Multitasking, Teamwork, Verbal Communication, Written Communication, Organization
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Housekeeping Operations, Leadership, Guest Engagement, Team Member Engagement, Financial Performance
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Housekeeping Operations, Leadership, Guest Engagement, Team Member Engagement, Financial Performance
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Housekeeping Operations, Leadership, Guest Engagement, Team Member Engagement, Financial Performance
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$72k–$76k/yr
Full-time
associate degree, bachelor degree
Posted 28d ago
~40 hrs/week
Responsibilities
Lead and inspire the front office service team by training, supervising, and mentoring new hires. Manage daily guest interactions and ensure high standards of service and operational efficiency.
Requirements
Requires a minimum of 2 years of supervisory experience in a hotel front office, preferably in luxury environments. Candidates should possess strong leadership skills and the ability to work a flexible schedule including weekends and holidays.
Full job description
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
We love this role at Starwood Hotels because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and further develop your leadership skills in our Front Office department.
We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role.
About you...
Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment.
A post-secondary diploma or degree would be a plus.
Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
Is able to accommodate a flexible schedule to include days, evenings, weekends and holidays
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$72,000.00 - $76,000.00 annually
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Hotel brand management company that operates 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Miami, Florida
LinkedIn followers
71,807
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet. Your mission as part of our community: to leave our guests with more than they arrived with—whether it’s a new wellness routine, a plan to live more sustainably, or simply a restored perspective. The luxury of our hotel experiences lies not only in next-level comforts and personalized services but also in our wealth of warmth, depth of knowledge, and collective drive to preserve and protect this extraordinary world.
We’re proud to be recognized in Newsweek's Most Loved Workplaces 2025—a testament to how deeply we care about our people, our planet, and making a meaningful difference.
Starwood Hotels, an affiliate of the global private investment firm Starwood Capital Group, is a hotel brand management company overseeing 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Leveraging our expertise in marketing, design, operations, and technology, Starwood Hotels drives some of the most groundbreaking and dynamic hotel brands in the world.
For more information, visit starwoodhotels.com, 1hotels.com, baccarathotels.com, and treehousehotels.com
Offices: 3225 Aviation Avenue, Suite 500, Miami, Florida 33133, US · 60 Furman St, Brooklyn, New York 11201, US · 2341 Collins Ave, Miami Beach, Florida 33139, US · 28 W 53rd St, New York, New York 10019, US · 8490 W Sunset Blvd, West Hollywood, California 90069, US
Hotel Brand ManagementHotel OperationsHotel DesignLifestyleand LuxuryHospitalityHotelVenture Capital
Hotel brand management company that operates 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Miami, Florida
LinkedIn followers
71,807
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet. Your mission as part of our community: to leave our guests with more than they arrived with—whether it’s a new wellness routine, a plan to live more sustainably, or simply a restored perspective. The luxury of our hotel experiences lies not only in next-level comforts and personalized services but also in our wealth of warmth, depth of knowledge, and collective drive to preserve and protect this extraordinary world.
We’re proud to be recognized in Newsweek's Most Loved Workplaces 2025—a testament to how deeply we care about our people, our planet, and making a meaningful difference.
Starwood Hotels, an affiliate of the global private investment firm Starwood Capital Group, is a hotel brand management company overseeing 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Leveraging our expertise in marketing, design, operations, and technology, Starwood Hotels drives some of the most groundbreaking and dynamic hotel brands in the world.
For more information, visit starwoodhotels.com, 1hotels.com, baccarathotels.com, and treehousehotels.com
Offices: 3225 Aviation Avenue, Suite 500, Miami, Florida 33133, US · 60 Furman St, Brooklyn, New York 11201, US · 2341 Collins Ave, Miami Beach, Florida 33139, US · 28 W 53rd St, New York, New York 10019, US · 8490 W Sunset Blvd, West Hollywood, California 90069, US
Hotel Brand ManagementHotel OperationsHotel DesignLifestyleand LuxuryHospitalityHotelVenture Capital