Cardiff, Wales, United Kingdom · Hybrid
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the cultu…
Skills: Regulatory Compliance, Conduct Risk Management, Team Leadership, Stakeholder Management, Financial Promotions Approval
Manchester, England, United Kingdom · Hybrid
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the cultu…
Skills: Regulatory Compliance, Team Leadership, Conduct Risk Management, Stakeholder Management, Risk Identification
London, England, United Kingdom · Hybrid
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the cultu…
Skills: Regulatory Compliance, Conduct Risk Management, Team Leadership, Stakeholder Management, Risk Identification
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Provide robust regulatory compliance advice and independent oversight to first-line business teams to ensure good customer outcomes. Lead and manage a high-performing advice team while supporting the development of conduct risk frameworks and policies.
Requires deep expertise in financial services laws (BCOBS, CONC, LSB, PSD2, SYSC) and a proven track record of managing and coaching teams. Candidates must possess strong analytical skills and the ability to influence senior management and committees.
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices.
As a Senior Compliance Manager within Starling's Risk & Compliance Department, you will play a pivotal role in our Second Line of Defence (2LoD). Reporting directly to the Head of Conduct and Compliance Advice, your purpose is to provide robust regulatory compliance advice, guidance, and independent oversight to our first-line business teams. You will ensure the Bank effectively manages its regulatory and conduct-related risks while consistently delivering good customer outcomes. This role requires a balance of strong leadership - supporting the day-to-day management of a high-performing advice team - and deep regulatory expertise to cover all current and future products, services, and overarching compliance frameworks. In this position, you will act as a people manager, overseeing and guiding a team of three direct reports.
This role is a 12 month Fixed Term Contract.
Responsibilities:
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are. Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine by Starling, using the proprietary technology platform that it uses to power our own bank.
Offices: London Fruit and Wool Exchange, 1 Duval Square, London, London E1 6PW, GB · Brunel House, 2 Fitzalan Road, Cardiff, CF24 0HA, GB · Beresford House, Town Quay, Southampton, SO14 2AQ, GB · St Peter's Square, Landmark, Manchester, England M1 4PB, GB
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are. Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine by Starling, using the proprietary technology platform that it uses to power our own bank.
Offices: London Fruit and Wool Exchange, 1 Duval Square, London, London E1 6PW, GB · Brunel House, 2 Fitzalan Road, Cardiff, CF24 0HA, GB · Beresford House, Town Quay, Southampton, SO14 2AQ, GB · St Peter's Square, Landmark, Manchester, England M1 4PB, GB
