Calgary, Alberta, Canada · On-site
Some important details: Warehouse Address: 25 Aero Dr NE, Calgary, AB T2E 8Z9, Canada Shift: 7:00AM - 3:30PM Some of what you will do: Responsible for the supervision of all warehouse staff, as well as Furniture inbound …
Skills: Supervisory skills, Leadership, Warehouse management, Customer service, Training
Richmond Hill, Ontario, Canada · Hybrid
Some of what you will do: The Director, Digital Growth & Media Marketing is responsible for leading Staples Canada's digital growth strategy, media investment, customer lifecycle marketing, and social media ecosystem acr…
Skills: Digital growth strategy, Performance media, SEM, CRM, Email marketing
Sarasota, Florida, United States · On-site
Whether you have experience or you’re new to print, we provide training and also cross train in different functions of our Digital Print Facility. We are often asked if this role is in a store, it is not. Staples has ded…
Skills: Print production, Digital print equipment, Finishing equipment, File troubleshooting, PDF editing
Newmarket, Ontario, Canada · On-site
Some of what you will do Deliver exceptional customer service and enhance customer engagement and satisfaction.Drive sales in the furniture, technology and supplies areas of the store.Set and achieve sales and margin goa…
Skills: Customer Service, Sales, Communication, Teamwork, Point of Sale
Framingham, Massachusetts, United States · On-site
$78k–$105k/yr
Staples is business to business. You’re what binds us together. Join Staples’ Finance Analytics team and play a critical role in shaping data‑driven business decisions. As a Senior Analyst II, you’ll analyze complex fina…
Skills: Financial analysis, Financial modeling, Data visualization, SQL, Power BI
Greenfield Park, Quebec, Canada · On-site
Some of what you will do As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively …
Skills: Retail management, Sales leadership, Team development, Customer service, Coaching
Granby, Quebec, Canada · On-site
Quelques-unes des taches En tant que conseiller en ventes sans fil, vous êtes un expert en expérience client dans le service sans fil. Vous contribuez à notre culture dans laquelle vous allez travailler, apprendre et évo…
Skills: Sales, Customer service, Wireless technology, Communication, Problem solving
Halifax, Nova Scotia, Canada · On-site
Some of what you will do Deliver exceptional customer service and enhance customer engagement and satisfaction.Drive sales in the furniture, technology and supplies areas of the store.Set and achieve sales and margin goa…
Skills: Customer Service, Sales, Communication, Teamwork, Point of Sale
Halifax, Nova Scotia, Canada · On-site
Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate…
Skills: Wireless sales, Customer service, Sales, Communication, Product expertise
Quesnel, British Columbia, Canada · On-site
Some of what you will do As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Skills: Customer service, Leadership, Coaching, Sales execution, Print production
Corner Brook, Newfoundland and Labrador, Canada · On-site
Some of what you will do Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.Contribute to the success of the print and customer service areas of th…
Skills: Customer Service, Sales, Print Production, Communication, Teamwork
Simcoe, Ontario, Canada · On-site
Some of what you will do Deliver exceptional customer service and enhance customer engagement and satisfaction.Drive sales in the furniture, technology and supplies areas of the store.Set and achieve sales and margin goa…
Skills: Customer Service, Sales, Communication, Teamwork, Point of Sale
Framingham, Massachusetts, United States · Hybrid
$94k–$130k/yr
Shift Varies- Project Dependent/Monday-Friday Hybrid role depending on location. VETERANS ENCOURAGED TO APPLY! Staples is business to business. You’re what binds us together. When joining our Supply Chain team, you can f…
Skills: Supply chain management, Demand planning, Fulfillment strategy, Inventory management, Data analytics
Brampton, Ontario, Canada · On-site
Some of what you will do Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.Contribute to the success of the print and customer service areas of th…
Skills: Customer Service, Sales, Print Production, Communication, Point of Sale
Edmonton, Alberta, Canada · On-site
Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate…
Skills: Wireless sales, Customer experience, Sales, Product knowledge, Communication
Framingham, Massachusetts, United States · On-site
$166k–$252k/yr
The Senior Director, HR Business Partner serves as a strategic advisor to Staples Supply Chain leadership and other assigned business units. This role translates enterprise HR strategy into business-specific talent prior…
Skills: Strategic HR partnership, Workforce planning, Leadership development, Organizational design, Change management
Canada · On-site
Some of what you will do Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.Contribute to the success of the print and customer service areas of th…
Skills: Customer Service, Sales, Print Production, Communication, Point of Sale
Framingham, Massachusetts, United States · On-site
Our Digital team is focused on building customer-centric eCommerce experiences across Staples’ mobile, desktop, and app platforms. This team partners closely with technology, UX, analytics, data science, merchandising, s…
Skills: Product Management, eCommerce, Strategic Planning, Data Analytics, Identity Management
Regina, Saskatchewan, Canada · On-site
Some of what you will do As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate…
Skills: Wireless sales, Customer service, Sales, Communication, Product expertise
La Vergne, Tennessee, United States · On-site
5:00am-1:30pm/Monday-Friday Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways t…
Skills: Microsoft Excel, Data Analysis, WMS, Reporting, Workflow Management
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The Warehouse Supervisor is responsible for overseeing warehouse staff, furniture staging, and delivery operations to ensure productivity and superior customer service standards. They also handle administrative tasks such as payroll, invoicing, and maintaining safety compliance within the facility.
Candidates must have a high school diploma and strong supervisory, communication, and interpersonal skills. Proficiency in MS Windows and general knowledge of office furniture products are required, with CFS program competence considered a major asset.
Some important details:
Warehouse Address: 25 Aero Dr NE, Calgary, AB T2E 8Z9, Canada
Shift: 7:00AM - 3:30PM
Some of what you will do:
Responsible for the supervision of all warehouse staff, as well as Furniture inbound and outbound operations, coordinating maintenance support, numerous administrative functions and ensuring that customer service standards are met and maintained. Reports to Furniture Operations Manager or Regional Furniture Operations Manager.
Specifically, You Will:
Supervises all furniture staging operations, including the staging staff as direct reports.
Supervises all furniture delivery activities, including the delivery staff as direct reports.
Ensure superior customer services standards are met and maintained by the furniture staging and delivery group through comprehensive training, onsite job supervision and follow up with customers on quality control.
Supervises and provides leadership to the Warehouse staff including hiring, training, work assignments, development opportunities, and performance evaluations. Provides guidance on goals and objectives through clear, effective, timely and constructive feedback to employees.
Determines work procedures, prepares work schedules, and expedites workflow. Assigns warehouse duties to furniture warehouse associates. Coordinates activities to meet productivity goals and operating objectives.
Responsible for administration of submitting payroll for all Furniture warehouse, staff. Will submit payroll for other operations staff in their absence as needed.
Work with the Furniture Operations Manager for the hiring of warehouse staff, providing the main point of contact for the HR coordinator.
Responsible for the administration of invoicing and purchasing for equipment, tools, testing, training and any other miscellaneous functions. Has signing authority up to $500.
Responsible for the compilation and communication of specific metrics as detailed by the Operations Manager – Alberta.
Creates and maintains an environment that promotes excellent communications between the furniture staging and delivery team, with all other groups within the furniture operations division.
Demonstrates leadership in the area of safety. Observes and enforces local, provincial and federal safety rules and regulations. Encourages safe work behaviors, and promptly corrects conditions and unsafe behaviors which may lead to accidents.
Any assigned duties as required.
Assist in the coordinating general activities of the furniture department as laid out by the Calgary furniture Sales Manager and the VP of furniture.
Support internal and external customers by answering customer inquiries and researching complaints.
Evaluate, document, resolve and follow-up on customer complaints within a timely manner.
Mitigate and bridge all business transaction issues between Sales, Order Management and the warehouse/delivery/installation team.
Maintain quality standards and develop and implement improvements to sales support processes and procedures.
Measure the quality of support by tracking errors, mistakes, and other costs pieces of furniture transactions in order to provide a basis to engineer improvements to the support structure.
Conduct meetings with sales support personnel to discuss current and future challenges and opportunities for better internal and external customer support.
Resolve order discrepancies and questions with manufacturers.
Some of what you need:
High school diploma required.
Excellent supervisory skills.
General knowledge of office furniture products.
Competence with CFS program is a major asset.
Strong communication skills, both verbal and written.
Strong interpersonal and customer relations skills.
Time management and organizational skills.
Ability to work under short lead-times and deadlines.
Strong analytical, problem-solving, and process-thinking skills.
Computer literacy including competency related to MS Windows based desktop applications.
Physical demands/working conditions:
Warehouse environment.
Daily interaction with the furniture outbound group, furniture warehouse group, 3rd party installation groups as well as furniture order management/order acquisition teams.
Will have regular interaction with customers, vendors, headquarters, and divisional furniture management.
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...
#BringYourPassion
Making work easier and checking off to-do lists for 40 years.
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
Offices: 500 Staples Drive, Framingham, MA 01702, US
Making work easier and checking off to-do lists for 40 years.
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
Offices: 500 Staples Drive, Framingham, MA 01702, US
