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Patient Visit Specialist - Hematology Oncology Ann Arbor Campus
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Full-time
high school
Posted 12d ago
~40 hrs/week
Responsibilities
Coordinates patient visits for the Oncology center, including registration, insurance verification, and personalized guidance for guests. Acts as a primary point of contact for providers to ensure seamless care coordination and scheduling.
Requirements
Requires a High School Diploma or GED and at least two years of experience in a medical office or healthcare environment. Proficiency in medical software systems and a strong understanding of insurance and billing requirements are essential.
Full job description
Employment Type:
Full time
Shift:
Day Shift
Description:
Patient Visit Specialist
Deliver Outstanding Service to Every Patient!
Trinity Health IHA Medical Group is looking for a customer-focused Patient Visit Specialist - Oncology to join our team. In this role, you will provide a high level of support and customer service for all patients and guests of the Cancer Center. Assure that patients who are unfamiliar with the Cancer Center are personally guided to their destination and provided a "warm hand-off" to the staff. Works directly with the providers to assure proper coordination of care for each patient.
What You'll Do:
Acts as a point of contact for providers and staff with any patient scheduling questions or concerns.
Obtains insurance verification and secures authorization required for services provided at the Cancer Center.
Schedule, confirm, and reschedule appointments.
Collect payments and support accurate billing processes.
Schedules research patient per research protocol.
Maintain patient records and support day-to-day office operations.
General Requirements:
EDUCATION: High School Diploma or GED. Coursework in insurance/billing, medical practice education or seminars are all preferred.
CREDENTIALS/LICENSURE: None
MINIMUM EXPERIENCE: 2 years of experience in a medical or physician office or comparable healthcare environment.
Why Join Trinity Health IHA Medical Group?
Day-one benefits for eligible team members with no waiting period.
Opportunities for career growth and professional development.
Supportive, team-oriented workplace culture.
Meaningful work helping patients access the care they need.
A mission-driven organization serving communities across Southeast Michigan.
At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Related keywords
OncologyAriaRTLSWebDennisWebXchangeEpicCMSReal Time EligibilityHIPAAMedical BillingPatient IntakeInsurance AuthorizationHealthcare AdministrationPatient ExperienceMedical TerminologyCare Coordination
St. Peter’s serves in the spirit of the gospel as a compassionate and transforming healing presence in our communities.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2011
Headquarters
Albany, NY
LinkedIn followers
17,174
With more than 11,000 employees in more than 185 locations, St. Peter’s Health Partners is the Capital Region’s largest and most comprehensive not-for-profit integrated health care network, which provides high-quality, compassionate, and sophisticated care to thousands of people every day. St. Peter’s Health Partners is a member of Trinity Health. For more information, please visit www.SPHP.com.
Offices: 315 South Manning Blvd, Albany, NY 12208, US
St. Peter’s serves in the spirit of the gospel as a compassionate and transforming healing presence in our communities.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2011
Headquarters
Albany, NY
LinkedIn followers
17,174
With more than 11,000 employees in more than 185 locations, St. Peter’s Health Partners is the Capital Region’s largest and most comprehensive not-for-profit integrated health care network, which provides high-quality, compassionate, and sophisticated care to thousands of people every day. St. Peter’s Health Partners is a member of Trinity Health. For more information, please visit www.SPHP.com.
Offices: 315 South Manning Blvd, Albany, NY 12208, US