New York, New York, United States · Hybrid
$110k–$120k/yr
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Site Reliability Engineering, Kubernetes, AWS, Linux, Python
New York, New York, United States · Remote OK
$110k–$130k/yr
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Site Reliability Engineering, Kubernetes, AWS, Linux, Python
Boston, Massachusetts, United States · Hybrid
$75k–$85k/yr
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Prospecting, SaaS Sales, Salesforce, Pipeline Management, Discovery
Navi Mumbai, Maharashtra, India · On-site
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Fund Accounting, Financial Reporting, Net Asset Value (NAV) Calculation, General Ledger, Trial Balance Reconciliation
Navi Mumbai, Maharashtra, India · On-site
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Fund Accounting, Financial Reporting, Net Asset Value (NAV) Calculation, General Ledger, Trial Balance Reconciliation
Bangkok, Thailand · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Financial Reporting, Data Analysis, Microsoft Excel, Portfolio Performance Reporting, Regulatory Reporting
San Francisco, California, United States · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Python, Java, JavaScript, SQL, CI/CD Pipeline Development
Union, New Jersey, United States · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Fund Administration, Investor Services, AML/KYC, Regulatory Compliance, Team Management
Oslo, Norway · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Business Consulting, Technical Consulting, Financial Software Implementation, Asset Management, Fund Accounting
Jacksonville, Florida, United States · Hybrid
$80k–$120k/yr
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Project Management, Salesforce Implementation, Agile Methodology, Waterfall Methodology, SDLC
Sydney, New South Wales, Australia · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Client Relationship Management, C-suite Engagement, Financial Services Regulation, P&L Management, Revenue Forecasting
Boston, Massachusetts, United States · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Partnership Tax, Investment Fund Tax, Tax Workpapers, Tax Research, Financial Statement Analysis
Texas, United States · Remote OK
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: OpenShift, Kubernetes, Bare Metal Deployment, KubeVirt, Ansible
Bucharest, Romania · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Typescript, Angular, SASS, LESS, Angular Unit Testing
Basildon, England, United Kingdom · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Financial Services Knowledge, Microsoft Excel, Microsoft Word, Stakeholder Management, Relationship Management
Frankfurt, Hesse, Germany · On-site
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Production Operations, Data Management, Technical Troubleshooting, Root Cause Analysis, Quality Assurance
Bangkok, Thailand · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Automation Testing, Manual Testing, Test Planning, Test Case Development, Defect Tracking
London, England, United Kingdom · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Relationship Management, C-Level Engagement, Sales Strategy, Account Management, Contract Negotiation
Boston, Massachusetts, United States · Hybrid
$78k–$165k/yr
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Fund Accounting, People Management, U.S. GAAP, Financial Statement Preparation, NAV Calculations
Boston, Massachusetts, United States · Hybrid
$90k–$100k/yr
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: C#, SQL, Java, Python, SDLC
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Take ownership of the operational health, reliability, and availability of a FedRAMP High cloud platform. Act as the L3 escalation point to resolve complex production incidents and automate operational tasks to reduce toil.
Requires U.S. Citizenship and 3-6 years of experience in SRE, DevOps, or Platform Engineering. Must have strong skills in Linux, Kubernetes, AWS, and scripting languages like Python or Go.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Title: Site Reliability Engineer (SRE) / L3 Support Engineer
Getting to know us:
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Kick off your software engineering career on our Quality & Automation team. You will learn modern test engineering practices while contributing real code, automated tests, and quality improvements. We welcome candidates new to finance
Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
We are looking for a Site Reliability Engineer (SRE) to join our Platform Engineering team and take ownership of the operational health, reliability, and availability of our FedRAMP High cloud platform.
This role combines modern Site Reliability Engineering practices with advanced production support responsibilities. You will act as the highest level of operational support (L3), proactively identifying and resolving issues before they impact customers, driving continuous improvement, and working closely with engineering teams to improve the reliability and operability of the platform.
This is not a traditional operations role. You will use automation, observability, and engineering best practices to reduce operational toil while helping development teams build resilient, secure services.
Due to the nature of the environment, this position requires the successful candidate to be a U.S. Citizen and eligible to work on systems supporting FedRAMP High workloads.
Monitor the health, availability, performance, and security of production services.
Proactively identify emerging issues using telemetry, logs, metrics, and distributed tracing.
Investigate, troubleshoot, and resolve complex production incidents across application and infrastructure layers.
Act as the L3 escalation point for operational issues that cannot be resolved by L1 or L2 support.
Participate in an on-call rotation for critical production incidents.
Lead incident response activities, including coordination, communication, and post-incident reviews.
Perform root cause analysis and ensure corrective actions are implemented to prevent recurrence.
Develop and maintain operational runbooks, dashboards, alerts, and standard operating procedures.
Improve platform observability by enhancing monitoring, alerting, dashboards, and service-level indicators.
Work closely with software engineering teams to improve service reliability, scalability, and resilience.
Identify opportunities to automate operational tasks and eliminate repetitive manual work.
Support production deployments, infrastructure changes, and maintenance activities.
Assist with disaster recovery exercises, resilience testing, and operational readiness reviews.
Ensure operational activities comply with FedRAMP High security and compliance requirements.
Contribute to continuous improvement initiatives across reliability, performance, and operational excellence.
U.S. Citizenship (required).
3–6 years of experience in Site Reliability Engineering, Production Engineering, DevOps, Platform Engineering, or a senior production support role.
Experience supporting mission-critical cloud-based production systems.
Strong understanding of Linux operating systems and networking fundamentals.
Experience troubleshooting distributed applications running in Kubernetes.
Experience with public cloud platforms, preferably AWS.
Experience with infrastructure as code and configuration management.
Strong scripting or programming skills (e.g. Python, Bash, PowerShell, Go, or similar).
Experience using monitoring and observability platforms such as Prometheus, Grafana, CloudWatch, Datadog, Splunk, or OpenTelemetry.
Experience analysing application logs, metrics, and traces to diagnose production issues.
Understanding of incident management, problem management, and root cause analysis.
Strong analytical and troubleshooting skills.
Excellent written and verbal communication skills.
Experience supporting systems operating under FedRAMP High, DoD IL5/IL6, or similar regulated environments.
Experience with Kubernetes in production.
Experience with AWS services including EKS, RDS, IAM, CloudWatch, Route 53, VPC networking, and AWS Backup.
Experience with CI/CD pipelines and deployment automation.
Knowledge of service mesh technologies such as Istio.
Familiarity with security best practices including IAM, least privilege, vulnerability management, and compliance monitoring.
Experience with PagerDuty, Jira Service Management, or similar incident management platforms.
AWS certification (Associate or Professional) is desirable.
Within your first year you will:
Maintain high platform availability and service reliability.
Detect and resolve issues before customers experience impact.
Reduce mean time to detect (MTTD) and mean time to recover (MTTR).
Improve monitoring coverage and reduce unnecessary alert noise.
Increase operational automation and reduce manual support effort.
Produce high-quality incident reviews with actionable improvements.
Partner effectively with engineering teams to continuously improve platform resilience.
You'll work on a modern cloud-native SaaS platform running in a highly secure FedRAMP High environment, where reliability, automation, and engineering excellence are fundamental. You'll collaborate with software engineers, platform engineers, and security specialists to build and operate systems that customers depend upon every day.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.New York: The expected base salary for the position is between 110000 USD to 120000 USD.In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion.Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries. Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C (NASDAQ: SSNC) is a trusted provider to more than 23,000 financial services and healthcare companies, with over 27,000 employees and operations in more than 35 countries. Built upon a foundation of expertise, innovation and excellent customer service, SS&C powers some of the largest financial and healthcare firms in the world. +++++++++++++++++ ALPS Portfolio Solutions Distributor, Inc., ALPS Advisors, ALPS Funds and SS&C Technologies are affiliated. Distributed by ALPS Portfolio Solutions Distributor, Inc. AN INVESTMENT IN THE FUNDS INVOLVES RISK, INCLUDING LOSS OF PRINCIPAL. AN INVESTOR SHOULD CONSIDER INVESTMENT OBJECTIVES, RISKS, CHARGES AND EXPENSES CAREFULLY BEFORE INVESTING. TO OBTAIN A PROSPECTUS, WHICH CONTAINS THIS AND OTHER INFORMATION, CALL 1.877.398.8461 OR VISIT WWW.ALPSFUNDS.COM. READ THE PROSPECTUS CAREFULLY BEFORE INVESTING.
Offices: 80 Lamberton Road, Windsor, CT 06095, US · 4 Times Sq, New York, 10036, US · 2 Rue Jean Monnet, Luxembourg, Luxembourg 2180, LU · 50 Milk St, Boston, Massachusetts 02110, US · 110 N Fulton Ave, Evansville, Indiana 47710, US
SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries. Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C (NASDAQ: SSNC) is a trusted provider to more than 23,000 financial services and healthcare companies, with over 27,000 employees and operations in more than 35 countries. Built upon a foundation of expertise, innovation and excellent customer service, SS&C powers some of the largest financial and healthcare firms in the world. +++++++++++++++++ ALPS Portfolio Solutions Distributor, Inc., ALPS Advisors, ALPS Funds and SS&C Technologies are affiliated. Distributed by ALPS Portfolio Solutions Distributor, Inc. AN INVESTMENT IN THE FUNDS INVOLVES RISK, INCLUDING LOSS OF PRINCIPAL. AN INVESTOR SHOULD CONSIDER INVESTMENT OBJECTIVES, RISKS, CHARGES AND EXPENSES CAREFULLY BEFORE INVESTING. TO OBTAIN A PROSPECTUS, WHICH CONTAINS THIS AND OTHER INFORMATION, CALL 1.877.398.8461 OR VISIT WWW.ALPSFUNDS.COM. READ THE PROSPECTUS CAREFULLY BEFORE INVESTING.
Offices: 80 Lamberton Road, Windsor, CT 06095, US · 4 Times Sq, New York, 10036, US · 2 Rue Jean Monnet, Luxembourg, Luxembourg 2180, LU · 50 Milk St, Boston, Massachusetts 02110, US · 110 N Fulton Ave, Evansville, Indiana 47710, US
